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Terepin
03-08-2017, 07:09 PM
Lights on board won't turn on and software always crashes on startup. Here is crash dump:
https://drdump.com/UploadedReport.aspx?DumpID=13735456
Is there a trick to it?

Nate152
03-08-2017, 07:16 PM
Hi Terepin

It looks like you're trying to install the X99 version, uninstall that and install Aura from the motherboard disc or go to the Asus Support Center and get the latest version for your motherboard.

Chino
03-08-2017, 07:28 PM
http://dlcdnet.asus.com/pub/ASUS/misc/utils/Lighting_Control_10429.zip?_ga=1.154568955.2500912 94.1488984857

Terepin
03-08-2017, 07:35 PM
Hi Terepin

It looks like you're trying to install the X99 version, uninstall that and install Aura from the motherboard disc or go to the Asus Support Center and get the latest version for your motherboard.

But I did. I installed version that's available on board's support page.

Chino
03-08-2017, 07:49 PM
Have you tried reinstalling it?

Terepin
03-08-2017, 07:55 PM
Yes. No dice.

Terepin
03-08-2017, 08:02 PM
Tried all available versions. None of them worked.

Nate152
03-08-2017, 08:05 PM
Try installing it from the motherboard disc.

Terepin
03-08-2017, 08:16 PM
Try installing it from the motherboard disc.

Nada.

Terepin
03-08-2017, 09:29 PM
AsRogAuraService simply won't run. It runs for 2 seconds and then it stops. I bought this board because of Aurora and I can't even use it. What the hell?!

Terepin
03-08-2017, 10:47 PM
Question: shouldn't RGB lights turn on even without software?

Terepin
03-08-2017, 11:23 PM
OK, so, AsRogAuraGpuDllServer kills AsRogAuraService. With AsRogAuraGpuDllServer running Aura crashes. With AsRogAuraService running it simply won't start.

This is some quality software from ASUS right here.

ephur
03-11-2017, 07:37 AM
I had to uninstall the Aura software because the service was taking a constant 14% of CPU (4 core system, hyper threaded, so it was dead locking and taking all of one of the logical CPUs).

I didn't buy this board because of that but I'm pretty disappointed that it's broken software as well because I wanted to be able to show off the lights.

toxsickcity
04-09-2017, 04:40 AM
Hi all

Everytime i have had issues with the aura app

I have found opening task manager and end task on all asus apps..
Relaunching will solve it
If not ensure you have removed both running services
In task manager
And goto aura folder
And change all 3 exes to admin and compatibility to previous windows

Works everytime