View Full Version : G751JY Bluetooth error?! plz help!

03-08-2017, 11:33 PM
Bluetooth stopped working. Inside "Devices & Printers" there is a yellow exclamation triangle over the Desktop Device. Click under that hardware tab & I see the yellow triangle over the Intel Bluetooth logo with this error message "Windows has stopped this device because it has reported problems. (Code 43)"

Can anybody help me get it running again? Can I reinstall the driver or something?

03-09-2017, 02:25 AM
a quick goole shows this to be a Windows 10 issue, 1.Run the Troubleshooting Wizard; 2.Check the hardware documentation. Most likely windows 10 auto installed a generic driver for your Bluetooth adapter. I would Download the latest for your notebook Asus Support Downloads (https://www.asus.com/us/support/) uninstall the Bluetooth driver in Device Manager and install the ASUS supplied driver.