View Full Version : Asus g73JH hardware problem?

04-20-2017, 12:45 AM
Cheers to all!
I have serious problem with an old laptop Asus G73JH.I try to describe the problem.I installed fresh OS on this machine with all update,i update latest driver for video card 5870m but.my machine it freeze randomly over and over again.When I boot in windows my mouse cursor is freezing and my laptop no longer respond.Only power buton want :(
Same if I start any game after a while same error:my image freezing,and sound too...Is weird because one day if I let him one day stay with image freezing,and not even give BSOD(blue screen).I don t understand
Windows report in minidump files next error:
I try to understand this error but im sure is HARDWARE problem not software.Someone can tell me please what is it about
-CPU problem?
-GPU problem?
-or ram problem?
I double, I triple checked temp at gpu and cpu,and gpu(5870m) have 53 degree in idle and 73 degree in full load and cpu(i7 q720) have 46 sometime 55 or 60 degree in idle and in full load 66-70.From what I read on google about this error is 99% hardware problem
Someone who had this old laptop can help me to understand and resolve this ugly error?


p.s if I start old game like Stalker-Shadow of Cernobal I encountered the same problem after a while my laptop is freezing+sound too.I feel like I'm crazy. I do not know what to do :(

04-20-2017, 03:56 AM
Okay, now this is pretty weird, I also have a G73JH with the ATI 5870m, the exact same thing happened to me, it was about 1:00am on 4/19/17, I was playing World of Warcraft when my graphics just went out, screen just turned into vertical lines and so I forced a restart and just like you described my screen would freeze, the mouse wouldn't work, but no blue screen.

Sometimes it would freeze before i could sign in, other times it would freeze when trying to start a program, eventually I just re-installed Windows 10 and right now are working on getting all my drivers back up to date, I'm using the ATI Crimson Beta from 2010 to see if that helps with the issue, but if you had this problem, and I have this problem, this is a software issue, but what... I have no idea.

04-20-2017, 05:41 AM
I try to start my laptop now but I think is dead.Sometime it show me logo Asus and freeze,and another time I have black screen and laptop shut down after 5 second.
I try to remove every ram memory,no ram issue.
Faulty CPU or GPU?

My fault is to buy such an old laptop from internet.....
The symptom are the same like in this movie


04-24-2017, 02:48 PM
From service told me: chipset mainboard faulty.....

04-24-2017, 05:49 PM
GPU failure (freezes, vertical lines) was a known failure for the G73jh. If you bought it used it is likely the owner sold it because they had this problem.

04-24-2017, 07:57 PM
man u read what I type?
is not GPU,from service told me is a chipset MOTHERBOARD problem,and they recommend me to reflow
anyway I hate this laptop,it s a last time when I buy an asus rog laptop
case closed!
only and only and only..........and only problem with this s.hit laptop!keyboard lag,masive frame drop in diablo 3,and in other games,no more support driver on asus site and one hundred problem.....

04-28-2017, 11:58 PM
I had this happen with mine. Reinstalling windows and using the drivers windows selected upon install and have been running for 2 weeks without issue.

04-29-2017, 02:20 AM
You do realize your talking about a 7 year old notebook?