View Full Version : GPU issue with ASUS G551JW

06-02-2017, 03:14 AM

I'm having some issues with my laptop. First, for some reason the Nvidia control panel won't open anymore, not even with the Asus stock drivers, and second, every GPU monitoring tool I use shows inconsistent data, losing information every second. Any help with this?

06-02-2017, 11:39 PM
Nvidia control panel info:

Fault bucket 116386325248, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: nvcplui.exe
P2: 8.1.950.0
P3: 591d3322
P6: 591d2d81
P7: 00000000003b3fe8
P8: c0000409
P9: 0000000000000000


Faulting application name: nvcplui.exe, version: 8.1.950.0, time stamp: 0x591d3322Faulting module name: NVCPL.DLL, version:, time stamp: 0x591d2d81
Exception code: 0xc0000409
Fault offset: 0x00000000003b3fe8
Faulting process id: 0x2b98
Faulting application start time: 0x01d2dbf86742291f
Faulting application path: C:\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exe
Faulting module path: C:\Windows\SYSTEM32\NVCPL.DLL
Report Id: 824e9d87-0bb6-4df3-bcf6-2d968337230d
Faulting package full name:
Faulting package-relative application ID:

06-03-2017, 01:34 PM
Update: The Nvidia issue might be unrelated to the sensors information, as it has been reported that creators update produces crashes and icon issues.

I've been checking and sensors are super crazy, now they won't even alternate between a value and 0, as the value is even more inconsistent: values for some seconds, lose data for longer, catch up for a sec to lose again.

I already sent a message to ASUS technical support about the sensors data.