View Full Version : Asus ROG G501JW keyboard backlight won't turn on after waking up from sleep

06-17-2017, 05:29 AM
Hi there.

I have a ROG501JW and I've been having problems with my keyboard backlight. The problem is that when I boot my laptop the keyboard backlight works fine. The keyboard controls of the backlight also work fine, but when I close the lid and put the laptop to sleep and wake it up again, the backlight is no longer working. I suppose the service responsible for the backlight hangs when the laptop goes to sleep and is unable to recover after. If I reboot the laptop everything works fine, but I rarely do that. Is there a solution to this problem? Does anyone else have it? Does anyone know the name of the service so that I can manually restart it? I have installed the latest ATK drivers and some of my issues with backlight did indeed get solved, but this one persists, so I would like to solve that as well.