View Full Version : G751JY or T, Installing Windows Creators Update Freezes

07-13-2017, 03:22 PM
As stated in the title, I cannot get the Windows Creators Update to push through. I've tried it about 5 times through the update assistant, and natively.

I've looked at all of the common fixes like disabling Windows Defender, and turning off the Firewall and nothing has worked. It gets to about 50%, restarts, and then hangs on the spinning wheel.

Can anyone point me in the right direction for this one?

07-14-2017, 01:19 AM
Yes download the latest ISO (https://www.microsoft.com/en-us/software-download/windows10) and let it create a install USB, Start the install from within windows be sure to select to keep your files, this will bring you up to date and usually will complete the install when the Update fails.

Be sure to have all your hardware drivers downloaded and ready to install, Windows will want to install native drivers some won't work good and some could cause issues. Asus Support Downloads (https://www.asus.com/support)

Be prepared to reinstall some software, Some software will auto run updates some just won't work until you reinstall them. Most just keep on working we all have different software so you'll just have to see. I mention this so when it happens you'll be expecting issues, and know how to fix them.

07-27-2017, 09:17 PM
For me it was the NVIDIA driver that prevented the update to finish properly. Be sure to have the latest drivers installed.