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View Full Version : How to reset windows 10??



BL_11
07-31-2017, 04:02 PM
When I try to reset windows 10 it just gave me a blue screen with 2 buttons continue to windows 10 or troubleshoot option, when i press continue to windows 10 it says there was a problem resetting your pc.

66385

something look like this. Also i have clean install windows 10 pro.

xeromist
07-31-2017, 05:23 PM
Unfortunately those Windows 10 error messages are completely useless for diagnosis. Way too generic. Have you tried googling the error for common solutions? I'm guessing there must be a log file somewhere that would have more detailed information on why it failed but I don't know it off the top of my head.

Darnassus
07-31-2017, 05:36 PM
Possibly Windows itself doesn't understand where your boot drive is if you're using an NVMe as your SSD. ;d

How exactly are you resetting, through the UEFI settings? Have you tried a SysPrep instead? ;x

Clintlgm
07-31-2017, 06:41 PM
It sounds like your having a boot issue, I would suggest your use MCT (https://www.microsoft.com/en-us/software-download/windows10) to create a USB install thumb drive. Insure you boot it UEFI, you do this by spamming the Esc key while pressing the On button. Have the or a RST flp file on the same USB Thumb Drive. on opening select Troubleshoot and then reset saving your files Full Explanation (https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options) If you have your eSupport folder the RST Floppy (https://downloadcenter.intel.com/download/26759/Intel-Rapid-Storage-Technology-Intel-RST-?product=55005)file should be there or download it from Intel, the floppy f6flpy-x64.zip is the file you need extract it to a separate folder on the same USB install drive you created. Just in case you need it. You'll know because you won't be able to see your SSD and there should be a link, something like I have a driver or file click that and point to your RST driver Folder. it will load and there your SSD will show up. and your boot loader will find it, the reset will continue and you'll be fixed.

Or even better remember that SSD Image I recommended you create in case you get into trouble, This would be the time to Restore that. It will fix all your issues and you get a fresh start at it again.