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HughMacdonald
09-17-2017, 07:41 PM
I've recently bought a Zephyrus, and when setting it up on the first day I had it, I had a BSOD. At the time, I was installing Bash on Ubuntu on Windows, and also had ROG Gaming Center open at the time.

When I rebooted, I was unable to use the trackpad/numpad.

I reinstalled the trackpad drivers that I found on the Asus website in the hope that this would fix it.


I am now in the situation where it works fine before I log in, but as soon as I have logged in the trackpad is completely inoperative, and the trackpad/numpad button does nothing.

Any ideas for what might have cause this and how I can fix it? I'm permanently running on a separate mouse at the moment, but would like to be able to use the trackpad.


Thanks

HughMacdonald
09-18-2017, 11:54 AM
With the help of ASUS support, this issue has been solved.

For me, it was a matter of re-installing the chipset driver from here:

http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin10/Chipset/Chipset_Intel_Kabylake_Win10_64_VER101138.zip?_ga= 2.162404597.877801374.1505724104-1272486245.1505724104

Kostas Z
07-11-2018, 09:19 PM
With the help of ASUS support, this issue has been solved.

For me, it was a matter of re-installing the chipset driver from here:

http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin10/Chipset/Chipset_Intel_Kabylake_Win10_64_VER101138.zip?_ga= 2.162404597.877801374.1505724104-1272486245.1505724104

Same problem here, i tried installing the chipset update you recommended, but problem still there
any ideas ?
it works on windows login and then it stops

juanmms1990
09-29-2019, 08:26 AM
Same problem here, i tried installing the chipset update you recommended, but problem still there
any ideas ?
it works on windows login and then it stops

I have a similar problem, I would like to know if you solved yours and how