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Sebastian1989101
10-09-2017, 12:00 AM
Does someone now how long the replacement of a H6-Serial Centurion will took? I messaged the Admin yesterday with all the requested informations from this thread:*https://rog.asus.com/forum/showthread.php?91115-Rog-Centurion-Headset-mic-is-shocking&p=662420&viewfull=1#post662420*

But how long does it take for a replacement? Because I have a limited time here in Germany to just sent it back (2 weeks). *

Pelican
10-10-2017, 09:23 AM
Hello,

Send it back for God's sake. I am still waiting to be contacted to arrange for the return/replacement, and I sent my details on the 5th of August...

xeromist
10-10-2017, 04:19 PM
Make sure you sent that PM to MasterC@ASUS since Bahz isn't here anymore.

Sebastian1989101
10-10-2017, 07:48 PM
I sent it to*MasterC@ASUS but got no response yet. I also asked my retailer if they have a Centurion with H9 or H10 as serial (Bahz mentioned this in another thread as fixed) but I had no response yet from them either.*

xeromist
10-10-2017, 07:56 PM
OK, just making sure. I can't expedite anything since I don't actually work for ASUS but I wish you luck at least.

MasterC@ASUS
10-12-2017, 03:54 AM
Hello,

Send it back for God's sake. I am still waiting to be contacted to arrange for the return/replacement, and I sent my details on the 5th of August...

Hi Pelican,

I has escalated the issue, and will look into the matter. Sorry about the wait, that's really too long.

MasterC@ASUS
10-12-2017, 03:57 AM
I sent it to*MasterC@ASUS but got no response yet. I also asked my retailer if they have a Centurion with H9 or H10 as serial (Bahz mentioned this in another thread as fixed) but I had no response yet from them either.*

Hi Sebastian1989101,

I left a PM yesterday, please check your inbox. Thanks.