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kenneth0022
11-29-2017, 06:38 AM
Good day,

My Spatha just ran on an issue. i was just using it last night then shut down my pc before going to bed. the next morning when im about to use my pc, mouse isnt working(mouse cursor not moving) YET all buttons are okay. but when im updating the mouse's firmware (using both Armoury or the firmware driver from the website) the mouse is functioning (without any lights) so i know that the sensor is working. yet when the update is finish, it wont move again. Tried many armoury versions and both firmware version but mouse isnt working until today. Tried the drain battery technique: failed. Tried the Hold left+mid+right click before inserting the usb cable technique: failed. Tried to disconnect the battery: failed. I was hoping someone can help me here.

Thank you!

MasterC@ROG
07-06-2018, 01:46 AM
Can you take a screenshot of the Settings page which shows the software, dock, and mouse firmware versions?
Also, check your inbox, I'll send you the latest firmware to flash manually.

Please check the sensitivity (DPI) setting.