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View Full Version : Bad Colors/Pink Screen/Windows Ghosting in Screen Problem. Screen dead? G551JW



DarkWing-ZERO
12-12-2017, 10:23 AM
Hello guys, I loved this laptop (G551JW) and its specs it's been 3 years since I got it, but I ran into a screen problem a week ago.
The colors are wrong and bad the screen looks kinda greeny and closed windows are ghosting in the screen in pink.
This is a picture of the desktop screen captured using my phone:
https://imgur.com/a/MNR1i

Is it a cable problem that needs to be reseated or I need a new screen?
and where can I buy a new screen for my G551JW laptop?
Lastly if there is a video on youtube that shows how to open the laptop screen it would be appreciated!
Thanks in advance!

OnePiece@ASUS
12-15-2017, 08:59 AM
We might suggest you to take your laptop to our local service center for comprehensive inspection and help you to fix the problem. Sorry for the trouble.
The following is the contact information:
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information:
http://www.asus.com/support/CallUs#