Mine starts for a brief second then shuts off, I have to manually start it every time I start Windows. I am somewhat vision-impaired and need the backlight, so I will remember this when I choose my next laptop. :mad:
No help, I'm afraid, but I have a similar issue, just not as severe. The keyboard backlights will cycle once then shut down on any start (fresh or hibernate). ON a fresh start I can access the Aura Core screen and restart the sequence, and it stay...