Hi all,I have a GL703VM. About a week ago the keyboard and back light stopped working. The only button that works is the power button. I am able to plug in a USB keyboard and it works just fine. Also, the power indicator light is on all the time...
I went to attempt to uninstall the original AURA software, but I don't have a "Win32App" directory. I do have an "ASUS" directory and a "ROG AURA CORE UWP" folder, but the "ROG AURA" folder is empty.I haven't decided if I want to do the reset yet. ...
That tells me that it IS an ASUS software vs Windows problem because you had the issues after a windows update. That's crazy that they want over $900 to repair. If an expensive repair is going to be the "solution" for mine, I'll be buying a new com...
I've been having the same issue for a couple weeks now on mine. However, I have a GL703VM. It seems like there is something else going on. Check out my thread, maybe something there can help you. https://rog.asus.com/forum/showthread.php?117130-G...
Yeah it is strange. I'm not sure what is going on. Unfortunately, my laptop model isn't listed on that website. I did just see another user post up with very similar issues. Their first post dates back to October of 2018 and it still isn't solved...
I did try that as well as other combinations. Nothing has worked.I tried looking under (C:\eSupport\eDriver\Software\Win32App\ASUS\Aura Lighting Service\1.00.41) like you had mentioned. I don't even have the "Win32App" in the software folder. I wa...