Hello, someone can help me with the keyboard, I can't connect it to the aura, I uninstalled the aura, I changed the USB port, I installed the aura with the keyboard without the keyboard and I can't connect it to the aura, the headphones recognize the...

Hello I have a keyboard problem that doesn't allow me accessCan you help me with this problem? https://imgur.com/a/OM66htKI don't know what to do anymore, I searched for this problem and I didn't find it on