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MyCatIsKevin · 02-23-2022

Hello!I have been having a huge issue with my Rog Strix G15 Advantage Edition, G513QY, and have had to send it to Asus twice at this point. I’m unsure of the actual status of the laptop as of 2/23/22, as I have not heard from Asus in weeks! I wanted ...

MyCatIsKevin · 03-15-2022

So, I just got my laptop back Sunday. I tested it out last night (Monday ). After updating all the drivers and everything, the issue with the framerate in games causing the laptop to crash is fixed. I really appreciate that being fixed.The display wa...

MyCatIsKevin · 03-06-2022

cl-Adrian@ROG wrote:It's unfortunate to hear that we were unable to resolve your issue. Please reach out to me so that we can have this straightened out.Yes Ive been trying to be understanding but Im a bit sad at this point. I sent you an email Frida...

MyCatIsKevin · 03-02-2022

Not a great update, but after emailing Adrian, I received a response from Asus.February 25th: Asus claims there is no issue, their email includes a link to "contact us"; leads to the default contact page. I ended up starting a chat with an agent. I h...

MyCatIsKevin · 02-23-2022

cl-Adrian@ROG wrote:My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, I would be more than glad to help provide a resolution to this case. Please email me with the below details so I...

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Strix G15 Advantage Edition: No contact from Asus

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Re: Strix G15 Advantage Edition: No contact from Asus

Re: Strix G15 Advantage Edition: No contact from Asus

Re: Strix G15 Advantage Edition: No contact from Asus