This might be a long shot but here goes.I'm attempting to upgrade to win 10 from 7 and it fails on safe_os boot. So reading online some say to update my bios. Which I managed to do from 1101 to 1202.Now I've tried going higher but the files are all ....

I've had a problem with my Bios only reading 12.26G worth of ram since i brought this pc. the DIMM reads 4sticks of 4G, but it only stats 12.26 on both the bios and the windows system information.Does anyone have any information that could solve this...