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Maximus Hero XI (Wi-Fi) Bluetooth Mouse in BIOS not working

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  • 04-04-2019, 07:04 PM
    Joachim_Joe
    Maximus Hero XI (Wi-Fi) Bluetooth Mouse in BIOS not working
    I am trying to use my Logitech MX Mouse in the BIOS... but cannot get it work. Help would be much appreciated.

    The Windows Event Viewer is giving me the following message:

    My system is not in English, so the translated message is:

    Windows cannot save any Bluetooth-authentication codes (pairing codes) to the local adapter. Bluetooth keyboards might not work in the system BIOS during boot.

    I have the XI Hero with WIFi and hope I can get this to work.

    I have tried the driver available from ASUS Version 20.100.0.5 and also the new Intel driver 20.120.2.1.
    The same error appears in the Windows Event Viewer.
  • 04-06-2019, 08:33 AM
    Selynelar
    I beleive that you use for the bluetooth mouse with usb connected. Did you try to install the driver of the mouse?

    Solution 1:
    Try to install its driver from here: https://support.logitech.com/en_us/p...-mx/downloads#

    Solution 2:
    Try different usb port for it.

    Solution 3:
    Enable XHCI hands off in bios.

    I hope any of these solution will help.
  • 04-06-2019, 11:29 AM
    Joachim_Joe
    Quote:

    Originally Posted by Selynelar View Post
    I beleive that you use for the bluetooth mouse with usb connected. Did you try to install the driver of the mouse?

    Solution 1:
    Try to install its driver from here: https://support.logitech.com/en_us/p...-mx/downloads#

    Solution 2:
    Try different usb port for it.

    Solution 3:
    Enable XHCI hands off in bios.

    I hope any of these solution will help.

    Thank you for your reply... I did install the driver. I only have the dongle for the 2,4 Ghz from Logitech but I am using the mouse as a bluetooth mouse. I am trying to get my bluetooth device to work in BIOS.
  • 04-13-2019, 10:28 PM
    Joachim_Joe
    I guess using bluetooth mice in BIOS is not very common and maybe not supported? can somebody from ASUS perhaps confirm if this is the case?
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