RAM slot stuck on RGB rainbow only.

After SW update on Armory Crate one of the RAM slots is stuck on RGB and does not change regardless of the settings.
I have tried to rotate the ram but it seems it's a Motherboard issue, cause problem does not move with RAM.

What is the problem ?

Quote:

---

Originally Posted by macmus

After SW update on Armory Crate one of the RAM slots is stuck on RGB and does not change regardless of the settings.
I have tried to rotate the ram but it seems it's a Motherboard issue, cause problem does not move with RAM.

What is the problem ?

---

It's not a motherboard issue, it's a corrupted Asus Aura profile. See if this works. Go to the following location on your PC: C:\Program Files (x86)\LightingService

• Delete the following file: LastProfile.xml
• Reboot your PC and let me know if that fixed the issue.

Note: Once you reboot, a new LastProfile.xml will be created.

Quote:

---

Originally Posted by Jesseinsf

It's not a motherboard issue, it's a corrupted Asus Aura profile. See if this works. Go to the following location on your PC: C:\Program Files (x86)\LightingService

• Delete the following file: LastProfile.xml
• Reboot your PC and let me know if that fixed the issue.

Note: Once you reboot, a new LastProfile.xml will be created.

---

I have already reinstalled the SW... that does not count ?

I have also deleted the file with same result.

I have the same problem including reinstall windows and armory and I continue with the same problem seems to be an error in the number of memories count probably an aura service problem

I see that when i move ram to slot on the next two DIMMs on the left it detected again.

What motherboard do you have?

Asus wants me to RMA the board points to HW issue...

Quote:

---

Originally Posted by macmus

Asus wants me to RMA the board points to HW issue...

---

ROG Zenith Extreme Alpha and RAM Trident Z Royal

I have all the slots occupied in the RAM and 6 slots are synchronizing and 2 are not synchronizing I have more rams and they are not the modules and I have tried everything and when reviewing the files of the lighting service check that only lists 6 modules in total seems to be failure from the recent armory update sorry I only speak Spanish I use a translator

why asus wants me to RMA the board?

Which slots do not light up for you ? the furthers to the left ? 1 and 2?

I tried to use RAM Trident Z SW but it also detects 3 DIMS slots... I think update on armory broke the FW.

anyone with same issue ?

Quote:

---

Originally Posted by macmus

anyone with same issue ?

---

I am experiencing the same issue which happened after armory crate install. I logged it in the Aura bug thread.