Strix RTX 3090 Fan vibration issues

Multiple people on various forums from where I frequent have reported fan vibrations on the Strix shroud more specifically the left fan on load... I have one on order and am nervous about it now since its more than one person having the exact same issue... Seems to be easily reproduced and can be mistaken for coil whine.... here is a video demonstrating it:
https://www.youtube.com/watch?v=6cUD...99%A9%EC%88%9C

Some of the quotes:

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"When play the game , fan start to spin with high RPM. The noise sounds like coil whine , so I thought it was coil whine and ignore the sounds. Last night the noise got worse so check the card , and the sounds came from the LED cover. When I press the LED cover noise disappear. So it seems the fan may contact the LED cover on high RPM. For me it happen when card is under load so fan start spin. Around 70% of fan speed is makes the noise. I found the left fan makes the sound for me(to find out I have stop the fan with my finger)."

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"I noticed the same issue on my 3090 Strix OC last night too.

I can replicate it 100% of the time by just turning up the fan speed with the card at idle. It seems loudest for me at about 65% and the middle fan seems to cause it more.

Pushing on the lightbar doesn't make it go away completely but does decrease the sound significantly. Unlike in your video it decreases the vibration sound when I push on the lightbar on the right hand side (power plug end) of the lightbar about a third of the way along. Pushing where you did does nothing for me.
In all other respects the card works fine it's just a ****ty design/QC."

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same here, it starts around 76% fan for me... If i push the leds the noise goes off.

This is very frustrating considering that this is the most expensive 3090 at the moment.

I tried to find a root cause for this and when I push the left-side of the card from bottom, the sound goes off completely so I thought to mount it vertically may be a solution but I dont have a vertical mount...

Any words from Asus?? I know Asus staff see this forum as well..

I am the one who upload above youtube video.

Since it seems appear on multiple user in all around the country(I saw some in Korea , some in German , some in Australia , some in Canada) , Asus should known by now.

Any suggest for consumer ? like replacement for new one that fixed the issue?

By the way how come my Strix 3090 does not come with LED Bar cover? Does it mean my card has been used??

Same problem for me and no LED-Cover aswell :\
Any suggestions?

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Originally Posted by r0mbus

Same problem for me and no LED-Cover aswell :\
Any suggestions?

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I think we deserve a response from Asus team...

Same problem here ! My fan cover vibrating like hell ! Look at my VideoÂ*



https://youtu.be/7tA8XMLPslQ

now Yeah I can confirm I have this vibration too with my shiny new Strix 3090 oc... Seems to happen at certain fan speeds....

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Originally Posted by morph.

now Yeah I can confirm I have this vibration too with my shiny new Strix 3090 oc... Seems to happen at certain fan speeds....

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Oh no! Not you too?

I am person 2 quoted in the original post. The vibration is particularly loud from around 65-70% fan speed.

My card also came with no plastic film over the lightbar so maybe that is normal. However mine actually had some scuff marks on the lightbar straight out of the box! I wasnt too bothered because you dont notice the marks when its in the case or the lights are on. But then as soon as I started using the card I was even more shocked to discover the vibration issue!

Im really disappointed with an otherwise really exciting purchase. This is not the kind of thing youd expect in a premium product from this company or from something priced so high!

Hopefully we can get some kind of official response soon. Its all made a lot more difficult when theres no local stock so if we just return the card for a replacement there arent any replacements available or even any local ETA for further stock in Australia.

I'm in the USA and my Strix 3090 is doing the same thing. I've posted on various reddit threads as GallantGhost. I've contacted asus support and refused to RMA due to the stock issues and fearful I wouldn't get a repair or replacement for a long time, maybe even 2021.. I asked if a fan could be sent my way for me to replace it myself. The rep then escalated the case and said someone would get back to me. This was over a week ago. I'm also active on the ASUS DIY Facebook group and Juan even showed some interest at first and seemed concerned. When I asked him later for an update, his tone changed and then made me feel like a fool for avoiding RMA, almost questioning my honesty. An ASUS rep really needs to step up because there's a lot of $1800.00 Strix cards that are having issues. There's an apparent quality assurance issue and no one wants to admit it.

That sound, it sounds like a fan or cable is misaligned on the fans. But it is not fan related. I touched the fans and this sound seems to just be a massive persistent pulsing sound (coil whine?). Asus should be aware that all eyes are on them because it is present on the TUF as well. A user posted a youtube where this sound was clearly heard on his TUF card.

Its not coil whine. What we have happens when the card is idling with nothing running and you simply turn up the fan speed manually. Â*

Can you post a link to the video youre talking about?

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Originally Posted by DEMONDOCTOR

My card also came with no plastic film over the lightbar so maybe that is normal. However, mine actually had some scuff marks on the lightbar straight out of the box! .

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Same here no light bar film to peel and yeah I had some swirls/scuffs on it straight out the box...

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Originally Posted by morph.

Same here no light bar film to peel and yeah I had some swirls/scuffs on it straight out the box...

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Mine had swirls on it too. What in the hell possessed asus to refrain from putting plastic on the light bar? Who makes these decisions?

Dear all,
This issue has been reported.
If there is any progress, I will keep you updated.
Thank you.

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Originally Posted by Blake@ROG

Dear all,
This issue has been reported.
If there is any progress, I will keep you updated.
Thank you.

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Thanks, Blake if in fact, you guys do confirm its an issue what would happen?

Honestly, an RMA back and forth would take my computer offline too long as I use it daily for work...

Same issue with my Strix 3080 OC, vibration rattle occurs around 60-70% fan speed. LED bar came with no plastic, and pretty scuffed up.

I have found a remedy for the issue which is a GPU Support Bracket on the back of my case to properly support the weight more evenly. Since I have installed this the issue is no longer there. It seems like the issue with these cards occurs because the weight of the card (without a GPU support bracket) is physically warping some plastic to cause this issue, or something on the fan shroud is not tightened adequately (I have heard one case of a user removing the fan shroud and re-attaching which resulted in the issue to go away, however I do not recommend you try this unless you know what you are doing, and this has still not been confirmed as the issue yet). However, this is unacceptable and should not be Asus' final remedy.

For the most expensive AIB available within the RTX 30 series range, my expectations were higher that there would not be such mass QA issues with these cards, especially for the price they are demanding. It's such a punch in the gut to buy a brand new product like this, then be told you have to send it out for an RMA, and then wait for a replacement / fix, it's pretty unacceptable for such a premium product. It's crazy that out of the about 8-10 or so Strix 3080 / 3090 owners I spoke with, they are all saying that they have also experienced these issue(s).

At this point this is pretty much a confirmed widespread issue affecting all, or a large percentage of Strix 3080 / 3090 owners. I think its fair that Asus either properly recalls these cards, or offers express replacements for their affected customers.

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Originally Posted by saintgothits

Same issue with my Strix 3080 OC, vibration rattle occurs around 60-70% fan speed. LED bar came with no plastic, and pretty scuffed up.

I have found a remedy for the issue which is a GPU Support Bracket on the back of my case to properly support the weight more evenly. Since I have installed this the issue is no longer there. It seems like the issue with these cards occurs because the weight of the card (without a GPU support bracket) is physically warping some plastic to cause this issue, or something on the fan shroud is not tightened adequately (I have heard one case of a user removing the fan shroud and re-attaching which resulted in the issue to go away, however I do not recommend you try this unless you know what you are doing, and this has still not been.

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Mines vertically mounted and I can confirm the vertical bracket fully holds the card comfortably as it has an anti-sag contraption.

Also having this issue with my 3080 Strix, seems to be the middle fan at around 1650-1700rpm, higher or lower and the rattle isn't there. I have set a custom fan curve on the middle fan for now until Asus provides us with a fix for the issues

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Originally Posted by drkCrix

Also having this issue with my 3080 Strix, seems to be the middle fan at around 1650-1700rpm, higher or lower and the rattle isn't there. I have set a custom fan curve on the middle fan for now until Asus provides us with a fix for the issues

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Their fix was to RMA a brand new card and wait for it to be repaired with no ETA, they also told me that I was the only one with this issue, which is completely untrue. I mean c'mon Asus, this is clearly a mass manufacturing / design / QA issue. Pretty disappointing customer service.

Not sure if I have this issue also, but my oc 3090 right side (?) fan makes more annoying higher pitch noise that wobbles (uaaa-uaaa-uaa) and gets louder as the fan is set to spins faster (75+ clearly noticable). Center fan just makes normal fan noises 0-100. Was thinking if it could be a bit offbalance, looking at the stickers on the fans not being quite in the center. Anyway did test inside the computer case and outside on a pcie extender cable, to clear any other possible things making the noise. At this rate if the fan motor is bad it will fail soon enough. Need to inquire from where I bought it for a good time to return/RMA for replacement. Got plastic wrap on the side and backpanel, card package was in sealed brown box from asus.

OH and at 97% and above fan speed for the 2 fans there appears some annoying rattling sound. No help from pushing the panel with led lights. Closer inspection on the suspect fan, it looks like it might be pulsing *a bit between faster and slower spinning speed, that could explain the wobbling of the sound. Meanwhile games that dont heat up the card enough for the fans to speed up to 70%.

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Originally Posted by Blake@ROG

Dear all,
This issue has been reported.
If there is any progress, I will keep you updated.
Thank you.

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Should we submit an RMA request if we have this issue? Or wait until more information is available?

Thanks,

Chris

Hmmm now the middle fan has started to whine, *so 2 of 3 fans are whining, the first whiner perhaps has a little more lower pitch with slight varation to the sound. I hope these arent just some crappy fans with super noisy bearings. But on the other hand the rattling seems to have vanished *a bit strange.. must resist temptation of taking this a part and test the fans deattached..

Received my ROG STRIX 3090 OC today and have the same problem.. middle fan rattling very loud between 65 and 75% of fan speed. Same thing happens with the left and right fans above 80% fan speed. This is clearly a manufacturing defect if so many people experience this. Outragous for a GPU with a pricetag like this.

Dear all Strix RTX 3090 users,
If you have encountered the fan vibration issue.
Please kindly PM me below information. (All are required)
1.Full name
2.Current Location( country/region)
3.email or phone number
4. product serial number
We are trying to provide solution on this but need to prepare them first then we will reach out to you.
Thank you so much.

I now suspect GPU sagging to be the cause of the rattling. The noise can be clearly reduced to zero / almost zero by lifting the far end of the GPU up a bit with a finger (in my case, at least). I'm receiving a height adjustable GPU strut tomorrow and will post my findings after installing.

@Blake, see PM.

Update: the strut does seem to relieve vibration on one side of the shroud but it is replaced by vibration of the other side, caused by the left fan. All in all i suspect loose shroud placement is to blame. I'll try tonight if I can tighten the screws.

Attachment 86894

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Originally Posted by Blake@ROG

Dear all Strix RTX 3090 users,
If you have encountered the fan vibration issue.
Please kindly PM me below information. (All are required)
1.Full name
2.Current Location( country/region)
3.email or phone number
4. product serial number
We are trying to provide solution on this but need to prepare them first then we will reach out to you.
Thank you so much.

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Hi Blake,

Can 3080 Strix users send you this information as well?

Thanks,

Chris

No, I've send him a message and he told me to open a new Thread for the 3080. I will do so in a few minutes. I also have exactly the same issues.

EDIT: @drkCrix see here: https://rog.asus.com/forum/showthrea...033#post820033

Small update: I put my case flat and stress-tested the card vertical: no more rattling. Unfortunately this card is so big I can't even mount it vertical as it would hit my CPU cooler. Hope Asus comes with a solution soon as the disappointment after 2 months of waiting on the card and then encountering this... is massive.

Also having this issue unfortunately, it's kind of a shame considering the card is priced at 2310 USD here.

Interestingly the rattling sound that my graphicscard "had" came back when testing simple overclock with fans at 100%. So could the rattling be somehow heat related, the sound went away when I turned the fans down not when I quit the test program. On positive note my first whining fan seems to have gotten quieter, but still there seems to be the varying sound output while the middle fan whining sound is constant. So in the end now I have somewhat pulsing higher pitched whine, with rattling that varies a bit.

I have been lucky to acquire a second 3090 Strix OC via Amazon which was delivered to me today quite out of the blue after ordering already on the 20th of sept.

This new one is absolutely quiet (except for some coilwhine) and seems to cool better as well. It's proof that the ones that have this issue are definetely faulty. I've returned the first one to the store. Good luck to everyone and game on!

Dear all,
I would like to update the information I need to collect,
this request is for only ROG series, 3070,3080,and 3090 owner

I would need to collect below information.
If you have already send me PM, no need to do it again.

1. Full name
2. Product SN
3. Country/Region you stay

Thank you.

Is there any update as to what is causing this? It's rather annoying now. I heard on the grape vine that the ones that are not buzzing cool better (as JustinN noticed) maybe the shroud is not fully clamped down enough against the PCB/DIE?

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Originally Posted by curthard89

Is there any update as to what is causing this? It's rather annoying now. I heard on the grape vine that the ones that are not buzzing cool better (as JustinN noticed) maybe the shroud is not fully clamped down enough against the PCB/DIE?

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This is an interesting idea, because once I started using a gpu stand/brace my temps dropped by 5c at least, more like 5-8c...

I had this issue with my 3090 ROG Strix but adjusting my gpu sag bracket seems to have cured it... took a few attempts to get it right. Ran furmark to test fans from 1000 (i have the issue where they run at 1000 even at idle) to 1850 RPM and it was fine all the way through

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Originally Posted by XskullbangerX

This is an interesting idea, because once I started using a gpu stand/brace my temps dropped by 5c at least, more like 5-8c...

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Interesting, at stock, my card runs same temps as what other people are reporting and reviewers, sub 40 idle and 60-70 under load (depending on game), only gets super toasty when upping power limit and then the temps will skyrocket.

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Originally Posted by pk1209

I had this issue with my 3090 ROG Strix but adjusting my gpu sag bracket seems to have cured it... took a few attempts to get it right. Ran furmark to test fans from 1000 (i have the issue where they run at 1000 even at idle) to 1850 RPM and it was fine all the way through

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I have a support holding up one end, mine simply just changes when it occurs, although you can remove the issue by holding it (as you found it), its just being masked, the issue is still present, something is not right. Ive undervolted and adjusted fans so i don't hear it until ASUS come up with a solution, which we are still waiting on.

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Originally Posted by curthard89

I have a support holding up one end, mine simply just changes when it occurs, although you can remove the issue by holding it (as you found it), its just being masked, the issue is still present, something is not right. Ive undervolted and adjusted fans so i don't hear it until ASUS come up with a solution, which we are still waiting on.

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Yeah... I know it's masking it and have pinged my serial number etc over in a PM depending on what comes from it... for now, i'm just happy it's gone (although annoyed about the 1000rpm idle issue)