I gave my old crosshair vi hero to my ex-wife for some reason it won't work

it was working when I had it but when I put it together for her it won't boot with the 4 sticks of 32gb 4x8 at 3200mghz it use to run ok its got a ryzen 1800x now I get the dreaded Q-code 0d it will run with two sticks in a1 a2 but b1 and b2 slots are dead. going to try an RTX 2070 GPU it has a gtx 960 now but it has a VGA error one long beep three short beeps. plus I think I'm going to update to latest BIOS I don't know if that is ok beings the cpu is a 1800x anyways any ideas

Hi, all I'm going to the ex-wife tuesday to try and fix the system one thing I'm going to try is replace the bios battery

Reset BIOS.
Downgrade to older version of the BIOS.

It won't be the battery/GPU causing this issue.

it could be the battery the board is three and a half years old and it was sitting for six months

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Originally Posted by skellattarr

it could be the battery the board is three and a half years old and it was sitting for six months

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Agreed, while not the only thing. It's a great starting point when stuff isnt working the way it used to.

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Originally Posted by Dan69

Reset BIOS.
Downgrade to older version of the BIOS.

It won't be the battery/GPU causing this issue.

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you may have jinx it I hope not I work on the system for her tomorrow lol

ok I did every thing I said I was going to do including getting her a MSI water cooler was going to get corsair water cooler but MSI was the only one available got it hooked up now I get q code f9 no boot not even to bios. tried pushing bios reset and holding down red power button tel q code lights up did not work.

Apparently this code "f9" is related to RAM. Something about it not being compatible with the board.
I would try 2 sticks of memory in A2 and B2 memory slots, and if it works just send it. Your wife "probably" doesn't need the entire 32GB of memory.

Good luck!

Quote:

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Originally Posted by Dan69

Apparently this code "f9" is related to RAM. Something about it not being compatible with the board.
I would try 2 sticks of memory in A2 and B2 memory slots, and if it works just send it. Your wife "probably" doesn't need the entire 32GB of memory.

Good luck!

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thanks for the reply, the memory used to work with that board and CPU with no problems. when I first put it together for her I installed a cooler master hyper 212 cooler I had to take off the backplate which was glued to the board I pride it off gently with a screwdriver put on the cooler master backplate. and that heatsink always was too tight on CPU. so I got her an MSI water cooler it uses the backplate that came with the motherboard when I put back on the original backplate I noticed there was a few holes in the insulator the board could be shorting through those holes I'm going to use electrical tape to fix the problem. only slots A1 and A2 work B1 and B2 are dead

I would take some photos and post them up on here. You might've killed this board.

I'll do that I hope I didn't kill the board. at the end of next week I'm going to try some electrition tape on the backplate I sure hope that works if not I wonder how much asus will charge to fix the board tobad its out of worranty

starting a new thread so I won't have to look for old thread, anyway could not get the system to work in dual channel only in single-channel tried everything I think the second channel on that board is dead. I may have bent the board too much trying to get the backplate off since then I got her a new cooler so I won't have to take off the backplate. now I bot her a new crosshair vi hero wifi and going to put it in Wednesday. I hope all works out if not then i wil RMA the ram

hi i put in a new motherboard same board just the wifi version and it worked all is good she is so happy.

if anyone wants the old crosshair vi hero that thinks they can fix it they can come and get it if the live near huntington beach ca its for free

HI, I put the old board on craigslist yesterday for free someone got it I hope they caan fix it