ISSUE : Todays update (4.0.8.0) Loop update

Hello Admin ,

The Crate is keep asking to update my device component after update all and restart the same thing pop up again ?
And never update the device component what's going on ?
This cause me headache ..
The Crate update ****ed up everything in my component why ?
Because i can't use my headset to switch between 7.1/2.1 ?
I can't use my gpu setting
i can't do anything unless i update my device component please

I can say that ASUS are suffering from each update

Please run the app and test possible issues before pushing it ?
Where is your Program Engineering where is all your stuff ?

Quote:

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Originally Posted by lLegendaary

Hello Admin ,

The Crate is keep asking to update my device component after update all and restart the same thing pop up again ?
And never update the device component what's going on ?
This cause me headache ..
The Crate update ****ed up everything in my component why ?
Because i can't use my headset to switch between 7.1/2.1 ?
I can't use my gpu setting
i can't do anything unless i update my device component please

I can say that ASUS are suffering from each update

Please run the app and test possible issues before pushing it ?
Where is your Program Engineering where is all your stuff ?

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Same issue here :/

Attachment 88163

After click on update all > and restart the same update is popping up ?
i can't use my component please what the hell ?

Attachment 88164

Thank you asus i can't use my mouse and headset setting anymore becuase your IT/programming/Engineer did not test before force us to update .
thank you asus
thank you auss
thank you asus
for headache .

Quote:

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Originally Posted by djase

Same issue here :/

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Just headache to the customer loyalty .
I dont know why they force us to update if they not test it

My headset isn't working properly .
because it base on software

After restart again and unlink all sync-LED devices still same issue with Sync/UnSync still request me to update
I can't ignore the message also the loop update never end + can't use my component

Attachment 88165

App diagnostics link : https://mega.nz/file/c00AQIaa#TDqXsF...dAHDoqSiBI3Rms



I did ---> Uninstall whole app still same
Sync/Unsync all device still same

Same problem here and seems to be everywhere.....

hello guys i have the same issue and my computer have fresh windows 10 installed

So many users are facing same issue and they contact me .
I dont know what's going on with ASUS and why the hell they force people to update without checking their app .

It's not looping its simply not installing after it installed it ask to restart but if click oke and check for updates its still there, cos it did not install, the updater is broken.
Asus you need to talk to whoever is releasing these updates to stop releasing this updates without testing, normally i would say fire him cos he is not doing he's job but we in pandemic is worst time to lose a job, this is probably a case of update released that was't meant to be released and now we stuck until they revert / rollback / pause this update

Good chance we will have to uninstall app using uninstaller and reinstall it again.

Quote:

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Originally Posted by FlufflePuff1337

Good chance we will have to uninstall app using uninstaller and reinstall it again.

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Tried , never work .
Unfort...

Same here... pfff

Same issue here :p

Quote:

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Originally Posted by molenstein

Same here... pfff

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Quote:

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Originally Posted by AndrasROG

Same issue here :p

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Thank you for updating us ,
For other gamers/creators
Please join us and submit your report here.

waiting someone with higher permission to solve our issue's

Same here... :( :( :( :( :(

Same here. My Rog strix impact mouse's - unable to update - lights like x-mas tree which is seriously annoying. Beside that a Win10 process called Armoury Crate User Session Helper is constantly eating 6-7% of CPU which makes fans to spin non-stop. Noise aside is depleting battery faster.

Same problem here, all night I spent my time to restart my PC...
Nice job ASUS! The worst sw I've ever used. The next time I'll go back to MSI, much more stable.

The question is
Why
They
Forced us
to update
if they are " not sure about it " ?
Considering 8-7% of usage i think this will be last chance for asus to improve their services .

Same issue here, after restart still request the update, I can change the mouse light now
Item Version
---- -------
Armoury Crate UWP App 4.0.8.0
ROG Live Service 1.2.5.0
AURA Service (Lighting Service) 3.04.35
Armoury Crate lite service 4.0.12
ASUS AIOFan HAL 1.1.26
ASUS AURA Extension Card HAL 1.0.24
ASUS AURA Motherboard HAL 1.1.4.0
ASUS Keyboard HAL 1.01.46
ASUS Mouse HAL 1.1.0.45
AacVGA 0.0.3.1
KingstonDram 1.0.28
AURA DRAM Component 1.1.06
CorsairAsusPlugin 2.0.0
ENE RGB HAL 1.1.28.0
PHISON HAL 1.0.6.0
Patriot Viper DRAM RGB 1.0.9.1
Patriot Viper M2 SSD RGB 1.0.6.3
Universal Holtek RGB DRAM 1.0.0.1
WD_BLACK AN1500 1.0.12.0

Every time there is an update I tremble, this last one is a real piece of crap, it has ruined everything, I can't do anything, it's in the loop of ....... UPDATE....... When will the smart one arrive, and put applications that work?

Same here! SHAME ON YOU; ASUS

Quote:

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Originally Posted by Miguel_V

Every time there is an update I tremble, this last one is a real piece of crap, it has ruined everything, I can't do anything, it's in the loop of ....... UPDATE....... When will the smart one arrive, and put applications that work?

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I will contact Asus CEO and forward this complain to higher team / IT team need to be changed .
Big mistake that the player now forced to update Armoury Crate with Crap version .

Update armoury crate looping i see the service armoury live is disable in service windows ??

Item Version
---- -------
Armoury Crate UWP App 4.0.8.0
ROG Live Service 1.2.5.0
AURA Service (Lighting Service) 3.04.35
Armoury Crate lite service 4.0.12
ASUS AIOFan HAL 1.1.26
ASUS AURA Extension Card HAL 1.0.24
ASUS AURA Motherboard HAL 1.1.4.0
ASUS Keyboard HAL 1.01.46
ASUS Mouse HAL 1.1.0.45
ASUS MousePad HAL 1.0.2.5
AacVGA 0.0.3.1
KingstonDram 1.0.28
AURA DRAM Component 1.1.06
ENE RGB HAL 1.1.28.0
GALAX GAMER RGB 1.00.02
PHISON HAL 1.0.6.0
Patriot Viper DRAM RGB 1.0.9.1
Patriot Viper M2 SSD RGB 1.0.6.3
Universal Holtek RGB DRAM 1.0.0.1
WD_BLACK AN1500 1.0.12.0

All I am concerned about is the 8.9% to 9.4% CPU utilization on my 9900k. It used to be 2%.

any news?:(

Same here. It appears to update (after restoring from backup), but if I do check for updates, it shows some older version and tries again.
And the diagnostic results don;t agree with the GUI as can be seen below.

Fix it Asus.

Attachment 88172

Item Version
---- -------
Armoury Crate UWP App 4.0.8.0
ROG Live Service 1.2.5.0
AURA Service (Lighting Service) 3.04.35
Armoury Crate lite service 4.0.12
ASUS AIOFan HAL 1.1.26
ASUS AURA Extension Card HAL 1.0.24
ASUS AURA Motherboard HAL 1.1.4.0
ASUS Aac_NBDT HAL 2.2.17.0
AacVGA 0.0.3.1
KingstonDram 1.0.28
AURA DRAM Component 1.1.06
ENE RGB HAL 1.1.28.0
PHISON HAL 1.0.6.0
Universal Holtek RGB DRAM 1.0.0.1
WD_BLACK AN1500 1.0.12.0

May be false alarm but it does no longer keep updating

HAL 2021/01/11
rog strix x570-e 2021/03/25
adressab led strip 2.0.2.3 2021/03/25

checking for updates manually yields nothing



Item Version
---- -------
Armoury Crate UWP App 4.0.8.0
ROG Live Service 1.2.5.0
AURA Service (Lighting Service) 3.04.35
Armoury Crate lite service 4.0.12
ASUS AIOFan HAL 1.1.26
ASUS AURA Extension Card HAL 1.0.24
ASUS AURA Motherboard HAL 1.1.4.0
AacVGA 0.0.3.1
KingstonDram 1.0.28
AURA DRAM Component 1.1.06
CorsairAsusPlugin 2.0.0
ENE RGB HAL 1.1.28.0
PHISON HAL 1.0.6.0
Patriot Viper DRAM RGB 1.0.9.1
Patriot Viper M2 SSD RGB 1.0.6.3
Universal Holtek RGB DRAM 1.0.0.1
WD_BLACK AN1500 1.0.12.0

updated here

Same as others , none of my 8 asus rog devices (MSI board ) show under AC or Aura creator. Wont update, yada, yada, yada.

I manage to install it but 0 devices on aura sync directory.

Looks like it's fixed.
Attachment 88175

Updates seem to have started working, but now it has brought several new issues for me. Notably that my rbg transition is no longer smooth, but happens in increments, along with the mouse battery indicator being completely wrong. Just had it with asus.

Seems that they fixed!

Hello.

This version fxes spotlight problem of not being recognized

cheers

I've reported that to ASUS Higher team , they will never made this mistake again .
Going to install Armoury Crate again

Bonjour.

Pour ma part avec la nouvelle version de Armoury Crate version 4.0.8.0 je ne pouvais pu changer le mode de mes RGB au niveau de ma Tour de PC. Après le patch que vous avez envoyez aujourd'hui je peux de nouveau y accéder.

Par contre j'ai une autre erreur au niveau d'un format .exe qui est :

Nom de l’application défaillante ArmourySocketServer.exe, version : 0.0.5.33, horodatage : 0x604624c0
Nom du module défaillant : ArmourySocketServer.exe, version : 0.0.5.33, horodatage : 0x604624c0
Code d’exception : 0xc000041d
Décalage d’erreur : 0x000000000001894b
ID du processus défaillant : 0x9e8
Heure de début de l’application défaillante : 0x01d72592e8757f2e
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\A rmourySocketServer.exe
Chemin d’accès du module défaillant: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\A rmourySocketServer.exe
ID de rapport : 4f88ed37-6b01-4ac8-8ee6-df7cdb38c3bd
Nom complet du package défaillant*:
ID de l’application relative au package défaillant*:

Est ce que ce problème vient de la nouvelle version de Armoury crate ?
Car quand je le redémarre je n'ai aucune erreur. Mais quand j'arrête mon ordinateur et que je le redémarre en appuyant sur le bouton power il me l'affiche dans sécurité et maintenance de Windows 10. Et quand je vais sur le programme Armoury crate il se remet dans le gestionnaire des tâches.

Avez vous des conseils ou des solutions à me proposez ? Pour que je n'ai pu cette erreur car cela me donne mal à la tête depuis que vous avez forcé à faire cette mise à jour depuis hier et que je n'ai pas besoin de formater mon ordinateur juste pour cette erreur merci .

Cordialement.

Quote:

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Originally Posted by TSportM

Hello.

This version fxes spotlight problem of not being recognized

cheers

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Mine still is not detected from cold boot, unplugging and plugging back in fixes it still.



And my Orion SSD encloser is not being detected in AC anymore.

I just want to point the adminds that you cant access to RoG throne through Armory crate if you disable it from device manager( i disabled it always cuz dont need the sound card and making itself default sound device)i dont have access this device through rog armory .

Same problem as everybody else. Circular updating and updates still shown.

Item Version
---- -------
Armoury Crate UWP App 4.0.8.0
ROG Live Service 1.2.5.0
AURA Service (Lighting Service) 3.04.35
Armoury Crate lite service 4.0.12
ASUS AIOFan HAL 1.1.26
ASUS AURA Extension Card HAL 1.0.24
ASUS AURA Motherboard HAL 1.1.4.0
ASUS AURA Odd Component 1.0.8
ASUS Keyboard HAL 1.0.50
ASUS MB Peripheral Products 1.0.32
ASUS Mouse HAL 1.0.53
ASUS MousePad HAL 1.0.1.2
AacAudioHal 1.02.12
AacDispaly 1.1.25
AacVGA 0.0.3.1
CosairDram 1.0.13
KingstonDram 1.0.28
AURA DRAM Component 1.1.06
ENE RGB HAL 1.1.28.0
ENE_DRAM_RGB_AIO 1.0.0.10
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_ASM_HAL 1.00.05
GALAX GAMER RGB 1.00.02
PHISON HAL 1.0.6.0
Patriot Viper DRAM RGB 1.0.9.1
Patriot Viper M2 SSD RGB 1.0.6.3
Universal Holtek RGB DRAM 1.0.0.1
WD_BLACK AN1500 1.0.12.0

Still get this message under Tools:

"You need install ASUS Armoury Crate service update before continuing".

Have removed, cleaned, reinstalled, drunk loads of tea, but I get the same message every time.

Motherboard Asus STRIX X570-E with BIOS 3603.

Can't update none of my devices. Still experiencing the update loop. Nothing works as always...