Asus Rog Strix Scar II GL504GM - Battery to zero 0%

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01-26-2021, 10:36 PM
mIKE_Aleph

Any news???

Hello People!

Does Anyone have news about this issue?
Blake@ASUS maybe!?

Are we still in the same situation!?
01-27-2021, 11:03 AM
alma23

Quote:

Originally Posted by mIKE_Aleph

Hello People!

Does Anyone have news about this issue?
Blake@ASUS maybe!?

Are we still in the same situation!?

We're still in the same situation, it seems that ASUS does not give a s**t about this problem, anyway it is clearly a software related issue, read my last posts for a workaround.
02-01-2021, 08:40 PM
silvergem

Did you install the latest?

My ASUS 2.3.11.00 and Asus Control Interface v1.0.34.0
02-02-2021, 02:38 PM
PTSONIC

Quote:

Originally Posted by alma23

We're still in the same situation, it seems that ASUS does not give a s**t about this problem, anyway it is clearly a software related issue, read my last posts for a workaround.

Sadly your "workaround" doesn't even work on my laptop. The battery still drains overnight.
02-02-2021, 02:41 PM
silvergem

Quote:

Originally Posted by PTSONIC

Sadly your "workaround" doesn't even work on my laptop. The battery still drains overnight.

Well I dont expect our laptop will stay long in our battery since it consumes more power
02-02-2021, 06:42 PM
PTSONIC

Quote:

Originally Posted by silvergem

Well I dont expect our laptop will stay long in our battery since it consumes more power

If only I didn't need my laptop every single day because of online classes, I would've sent it to the repair center right away. Issues like these are unacceptable for a laptop with less than 2 years!
02-10-2021, 11:31 PM
qmig123

I got exactly the same problem with my Asus Scar 2 GL504GW... Was thinking of sending the PC to the warranty but gave up on that once I discovered this thread... so many people with the same problem and no solution yet? :s I started to have this issue maybe in December 2020
02-11-2021, 07:25 PM
mbushnaq00

Quote:

Originally Posted by qmig123

I got exactly the same problem with my Asus Scar 2 GL504GW... Was thinking of sending the PC to the warranty but gave up on that once I discovered this thread... so many people with the same problem and no solution yet? :s I started to have this issue maybe in December 2020

I suggest you send your laptop for repair, I had my motherboard replaced 3 times (for other issues) and the battery once till the problem was completely resolved.

It's been a month since the repair was done and the battery is working perfectly.
02-11-2021, 09:04 PM
qmig123

Quote:

Originally Posted by mbushnaq00

I suggest you send your laptop for repair, I had my motherboard replaced 3 times (for other issues) and the battery once till the problem was completely resolved.

It's been a month since the repair was done and the battery is working perfectly.

hmm good to know. Yea I might do that.. The only thing is I think the warranty of the battery is just 6 months, and I got the laptop 1 year and half ago (August 2019) so they will not put a new battery most likely :\
02-13-2021, 06:30 AM
mbushnaq00

Quote:

Originally Posted by qmig123

hmm good to know. Yea I might do that.. The only thing is I think the warranty of the battery is just 6 months, and I got the laptop 1 year and half ago (August 2019) so they will not put a new battery most likely :\

well you could argue and say that the issue is not the battery life but the laptop switches off suddenly when left till the next day

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