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09-18-2020, 06:47 AMGoofee79
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09-18-2020, 07:46 PMJesseinsf
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09-18-2020, 08:09 PMHGnDC
Mr. MoKiChU--
My motherboard is the ROG STRIX Z390-E Gaming running Windows 10 ver. 1909.
The audio driver now installed is ver. 6.0.1.8666 dated 03/26/2019. I believe this might be the generic Realtek driver; the driver on ASUS’s support site for my MB has the same version number but a different date: 06/17/2019.
The audio on the computer is functional (sounds and music play), but I cannot start either Sonic Radar III or Sonic Studio III--I receive the error message “current system not supported or audio driver has not been properly installed”.
Based on my study of this issue on this forum, I believe I need to download and install ver. 6.0.9013.1 dated 08/25/2020, closely following the cleanup/install/update process you have prescribed.
HOWEVER, there is one possibly complicating issue: in January I had a problem with the service "NahimicSvc32.exe", which was repeatedly and unsuccessfully trying to load. It caused the swirling blue circle next to the cursor to appear every five seconds. The Event Viewer also had a long list of "faulting app" instances for "NahimicSvc32.exe." Therefore I have kept this service disabled.
My questions are, 1) have I identified the correct driver for my MB, and 2) if I carefully follow the cleanup/install/update process will the Nahimic service issue reappear?
Thank you very much for your assistance.
--Howard -
09-18-2020, 10:59 PMDude1070
I was getting the Bluescreen when selecting playback two different audio streams simultaneously.
The fix that worked for me was to follow the initial cleanup instruction, leave my headphones unplugged. The booted back up, audio working on speakers, the go to enable two different audio streams simultaneously and it again picked up headphones and worked.
Hope that works for you too. -
09-19-2020, 10:01 AMSwordmaster512
I'm experiencing an annoying issue when selecting "playback two different audio streams simultaneously" from advanced settings in Realtek Audio Console. Every time i plug/unplug headphones Amplify Level goes automatically back to Extreme, even though I set it to Performance both for Speakers and for Headphones. First time I noticed this it scared the hell out of me because at maximum volume sound coming from my speakers was too loud and distorted. How can I fix this? I followed scrupoulously the cleanup and install processes, both with latest and second to last drivers, but nothing changed. Motherboard is Maximus XII Extreme.
EDIT Ok, this happens even when "playback two different audio streams simultaneously" is NOT selected, but randomly and only when I unplug headphones! This is really irritating, if I revert to ASUS website Drivers for my mobo can I hope the issue will disappear?
EDIT 2: so, it looks like the impedance sensor automatically sets the amplify level according to the device characteristics in terms of impedance, indeed. Isn't there a way to fix what a user wants to be set? -
09-19-2020, 07:50 PMHGnDC
Thank you for your prompt reply. May I ask for a quick clarification?
One of the instructions in your cleanup process is to uninstall "Realtek Audio Control." I do not have a program called exactly that, but I do have one called "Realtek Audio Console." (Please see the included screenshot.) Are they the same? Should I remove the Console as part of the cleanup?
Thanks.
Attachment 86333 -
09-19-2020, 11:28 PMFlufflePuff1337
Which one do i need for x570-e
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09-20-2020, 05:06 AMlewatotoB350f
hello and many thanks for your work, i have a B350F and no sound on 5.1 only LR speakers on 2.1 whitout subwoofer sound, already installed the UAD - ASUS ROG/PRIME/TUF but can't install the Realtek Audio Control error 0x803FB005 should install sound studio instead?
Windows 10 Pro 2004, 19041.508 -
09-20-2020, 09:31 AMdfaovred
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09-20-2020, 09:33 AMdfaovred