Identifying the Correct Driver
Hello,
I have looked through several pages of this thread and found either confusing answers or a lack of answers to people asking about my motherboard.
I am hoping someone can help me here as I originally came in here fed up with this issue and was going to make a separate post for support.
I have an ROG Strix B550-F motherboard.
Since the day I took the motherboard out of the box, the supplied audio drivers on the rog.asus.com website have NEVER worked. Not once over SEVERAL reformats.
If I install the manufacturer supplied drivers, the sound will not work. If I change the volume on the volume slider in the launch menu, it will lag and show no "response" where it usually indicates the tone being played with a fancy animation.
I have tried the drivers from the support page, and from Armoury Crate with no success. This issue has been ongoing for well over 2 years now with several attempts by myself to make it work. The only way I can get sound to work on this motherboard is by uninstalling the ROG supplied drivers and using the base windows ones.
Reviewing other posts about the B550-F in this thread I see a reference to Gen 1 or Gen 2. What is that and how do I identify my motherboard?
Referring back to the original post in this thread, I see several drivers and cleanup / installation processes listed with no instructions for identifying which one specifically should work with my motherboard.
How do I identify which driver I should be using? Again, this is a ROG Strix B550-F
Please help here. This issue has been a building frustration for the life of the motherboard, which wasn't cheap and wasn't sold with the promise of basic windows audio drivers.