Strix RTX 3090 Fan vibration issues

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Originally Posted by Megascrypt

Oh My :D definitely doesn't look appealing, but if it works for now until you can get your hands on replacement ;)

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Actually scratch that idea. The vibration came back after about 20 minutes.

Currently trying to put pressure on the bottom of the shroud. So far so good. I'll update if things change.

This is the anti sag bracket included in the 011 dynamic. It's just a tiny bit short so i added a dime as a base.

Attachment 87314

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Originally Posted by gooper23

Actually scratch that idea. The vibration came back after about 20 minutes.

Currently trying to put pressure on the bottom of the shroud. So far so good. I'll update if things change.

This is the anti sag bracket included in the 011 dynamic. It's just a tiny bit short so i added a dime as a base.

Attachment 87314

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Mine is in vertical position, yet rattles. Maybe the vertical position helps to eliminate some # of cards that are affected, but obviously not all of them. Although, the sag might be partially to blame I think the root cause could be elsewhere as well.

I have installed that card in my STH10 horizontally and to a naked eye it looks perfectly straight, Asus did a good job with the reinforced bracket, it does make the whole card sturdier, but it appears that something else triggers the vibration, regardless of the card position.

Btw. The purple color on your RGB card looks awesome and the white rubber anti-vibration corners on the chromax fans looking great.

Reposting my fix from the 3080 thread.

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Originally Posted by hi_am_muza

I fixed my rattling at 62-66% speed issue completely. Always happened when I was running a certain compute workload and could recreate the issue repeatably.

Using sag supports, doing vertical case or mount, or applying pressure elsewhere partially fixed it but it arose again when the card was loaded differently.


Now it's gone everywhere.

I Cut three 2x2cm pieces of paper towel.

Then folded 3 times each to make small rectangles.

Using tweezers poking through the blades and without disassembling the card, I shoved them firmly under these plastic pieces that hold the fans, once for each of the three fans until I saw the plastic part lift a little.

It is important that whatever you put in there is fairly tight to put tension/load on the fan mount like a spring, and to prevent the shim from possibly falling out over time.

That raised the fans away from the fin stack.

I tested by tapping the middle of the fan with my finger. Before it would make a clicking sound like something was loose. Now it makes a muffled solid "thunk".

Shimming the middle fan stopped nearly all of the high pitched rattle and changed the pitch to a barely audible duller one.

Shimming all three fans stopped all rattle in all load scenarios. Now I only hear regular fan and air noise.

tfw a piece of paper towel fixes a $850 USD flagship graphics card. YMMV.

Cutaway

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@blake any updates please?

At this kind of premium product I would expect a more involved response. Appreciate the acknowledgement of the issue, but we need an official solution that does not involve DIY solutions and pushing combustible materials near heat/electrical sources as suggested by fellow members who are trying to find a solution in lieu of a response.

Thanks in advance.

It's actually quite disappointing about how silent ASUS has been about this issue. This is literally one of the most expensive variants of the Ampere line and yet the support given is abysmal. I will definitely think twice about purchasing ASUS moving forward.

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Originally Posted by cerbie80

@blake any updates please?

At this kind of premium product I would expect a more involved response. Appreciate the acknowledgement of the issue, but we need an official solution that does not involve DIY solutions and pushing combustible materials near heat/electrical sources as suggested by fellow members who are trying to find a solution in lieu of a response.

Thanks in advance.

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The official solution will be when eventually they reply to us about having to send the cards back in for the service and they will most likely replace the full shroud. What scares me about that is that will they even other to test the new one, or just get same PCB back with a new shroud which hopefully does not have the issue.

On a more positive note, I don't recall any of the newer cards (since a month or so) having issues (i've look on the net for issues), so hopefully the issue has been resolved and was down to bad first few batches.

But yes, the silence is appalling, we all want silence, on the card, not about the issue ;)

Whats sad is that some of us (myself included) had to spend more to buy more sag holders/brackets to at least get rid of some of it, so compensation would be great too, also sad I have to reduce the power limit and don't let the card boost as high so it does not reach the temps that cause the buzzing :-(

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Originally Posted by curthard89

The official solution will be when eventually they reply to us about having to send the cards back in for the service and they will most likely replace the full shroud. What scares me about that is that will they even other to test the new one, or just get same PCB back with a new shroud which hopefully does not have the issue.

On a more positive note, I don't recall any of the newer cards (since a month or so) having issues (i've look on the net for issues), so hopefully the issue has been resolved and was down to bad first few batches.

But yes, the silence is appalling, we all want silence, on the card, not about the issue ;)

Whats sad is that some of us (myself included) had to spend more to buy more sag holders/brackets to at least get rid of some of it, so compensation would be great too, also sad I have to reduce the power limit and don't let the card boost as high so it does not reach the temps that cause the buzzing :-(

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To be honest I would personally really much prefer not to have to send my card in for a shroud refit - I am happy to do this myself and it is quite straightforward. Also sending my card in would leave me without a graphics card for (most likely) weeks which would represent an unacceptable loss of productivity to me.

If fitting a shroud ourselves in not an option, an advanced replacement would be fine in that regard. I could not do that with a retailer and there is an ongoing issue with availability but for over £1700 worth of card from a partner retailer (not scalpers) I do expect the company to stand behind their product. One way or another we need a definitive answer soon. Depending on your individual location/country you may have different customer protection laws, so time could be of the essence.

I like Asus as a vendor that builds good quality hardware and I like my card, noise aside. I am trying to be patient but I need an indication that this is taken seriously and we, as customers, will be taken care of and so far there is little in the way of any reassurances.

Also I wonder what the legal complications would be if certain people in their attempt to silence their cards end up pushing combustibles into what amounts to be a 500W heat source and god forbid this leads to a fire and property damage or worse. Pretty sure that won't be a good PR day for anyone.

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Originally Posted by cerbie80

To be honest I would personally really much prefer not to have to send my card in for a shroud refit - I am happy to do this myself and it is quite straightforward. Also sending my card in would leave me without a graphics card for (most likely) weeks which would represent an unacceptable loss of productivity to me.

If fitting a shroud ourselves in not an option, an advanced replacement would be fine in that regard. I could not do that with a retailer and there is an ongoing issue with availability but for over £1700 worth of card from a partner retailer (not scalpers) I do expect the company to stand behind their product. One way or another we need a definitive answer soon. Depending on your individual location/country you may have different customer protection laws, so time could be of the essence.

I like Asus as a vendor that builds good quality hardware and I like my card, noise aside. I am trying to be patient but I need an indication that this is taken seriously and we, as customers, will be taken care of and so far there is little in the way of any reassurances.

Also I wonder what the legal complications would be if certain people in their attempt to silence their cards end up pushing combustibles into what amounts to be a 500W heat source and god forbid this leads to a fire and property damage or worse. Pretty sure that won't be a good PR day for anyone.

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I asked Blake on a DM, he confirmed the cards will have to be sent back, as like you, I am happy at just replacing it myself, I would be happy to open my card up to see what the issue is, but don't want to void the warranty on it, so waiting for Asus to sort them.

If you are like me and from the UK, UK law states the manufacture has to completely at no cost to me sort the issue out, consumer law states for uptown 6 years for the products life if it's faulty.

So under absolutely no circumstance must a cost be incurred to me, that includes postage and labour.*

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Originally Posted by curthard89

I asked Blake on a DM, he confirmed the cards will have to be sent back, as like you, I am happy at just replacing it myself, I would be happy to open my card up to see what the issue is, but don't want to void the warranty on it, so waiting for Asus to sort them.

If you are like me and from the UK, UK law states the manufacture has to completely at no cost to me sort the issue out, consumer law states for uptown 6 years for the products life if it's faulty.

So under absolutely no circumstance must a cost be incurred to me, that includes postage and labour.*

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JFYI doing such a simple task yourself should not be an issue - my understanding is that ASUS is happy to and confirmed that they will honour warranty in cases where customers choose to watercool their cards (which is more involved than simply removing the shroud, as it includes cooler removal, repasting, etc) as long as in the event of a fault/return the client can reinstall the original shroud. Obviously the warranty would not cover any damage a client potentially did to the PCB, but if you have not caused any damage and dealing with any kind of manufacturing defect, your rights/warranty are not affected.

Also, I appreciate there may not be postage/labour costs incurred, but what about the inconvenience of not having a graphics card for god knows how many weeks? With the current hardware shortages it may become impossible to find anything else remotely relevant in stock if you need anywhere near that spec for work for example. I would also say that buying a graphics card to be able to use your machine while your ~2k card is being repaired is a bit of a problem too.

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Originally Posted by hi_am_muza

Reposting my fix from the 3080 thread.

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This works for me! Now the noise is gone. Ty!

I'm honestly shocked that people are putting something as flammable as paper towel directly onto something that is designed to get to 80 degrees and beyond! Surely a bit of silicone or even some folded up electrical tape would make more sense and have the same affect?

I just got a Strix 3090 Christmas week (purchased from newegg with next day air shipping). I had already been researching the card and had found this thread so I was eager to get my card in and test it. Its now been just shy of 2 weeks in my system, and I have tested the card extensively, stress tested it, overclocked it, and put some heavy use on it. I have had NO fan noise issue, no vibration as mentioned in this thread, or like I have seen in several videos. The card does have some fairly strong coil whine however, that could almost mimic the sound of a vibrating fan to someone who isnt familiar with these issues, but is 100% coil whine noise.

I wanted to post however because I noticed something with my card that MAY be a fix for this issue already being implemented - but I need some response here to know for sure. I noticed when I took the card out of the packaging that my fan shroud is very loose. Like I can grip it on either side and physically slide it around. It is not super stiff like every other video card I have owned in the past. The movement is only in the shroud itself - the fans themselves do not move with the shroud, and the heatsink is rock solid, its just the plastic shell, and it appears very deliberately designed this way. The range of movement isnt a ton, but its enough that I immediately noticed it when I picked it up. It appears from all I can tell however that it was designed this way. It has enough play in it however that with my vga support bracket on the end of the card, it pushes the shroud up on that end, and almost makes the card look slightly crooked in the socket, as if Im pushing up too hard on the card, but its just because of the slight play in the shroud makes it appear that way.. again Im not talking about massive range of movement here but at least a couple millimeters of play. I want to know if anyone can verify how solid your shroud feels on your strix 3090? Is it super sturdy and rigid or does it have a little play in it?

I have tried pressing and moving the shroud as the card is running full tilt and I cant make it produce any fan vibration noise. My card seems to not have this issue at all. Hopefully it doesn't develop it, but I've put hours and hours of stress testing on it so far, with fans running between 70-95% the whole time. I have of course forced other fan speeds under load to look for the issue, and its simply not present in my 2 week old card.

EDIT: also just to add for those who may be curious - my card had plastics to remove EVERYWHERE. Lightbar, front face plate, backplate, and may have even been on the fan motors but I dont recall 100% if it was on the fans. I add this because many mentioned not having plastics to peel off.

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Originally Posted by KMagic

I just got a Strix 3090 Christmas week (purchased from newegg with next day air shipping). I had already been researching the card and had found this thread so I was eager to get my card in and test it. Its now been just shy of 2 weeks in my system, and I have tested the card extensively, stress tested it, overclocked it, and put some heavy use on it. I have had NO fan noise issue, no vibration as mentioned in this thread, or like I have seen in several videos. The card does have some fairly strong coil whine however, that could almost mimic the sound of a vibrating fan to someone who isnt familiar with these issues, but is 100% coil whine noise.

I wanted to post however because I noticed something with my card that MAY be a fix for this issue already being implemented - but I need some response here to know for sure. I noticed when I took the card out of the packaging that my fan shroud is very loose. Like I can grip it on either side and physically slide it around. It is not super stiff like every other video card I have owned in the past. The movement is only in the shroud itself - the fans themselves do not move with the shroud, and the heatsink is rock solid, its just the plastic shell, and it appears very deliberately designed this way. The range of movement isnt a ton, but its enough that I immediately noticed it when I picked it up. It appears from all I can tell however that it was designed this way. It has enough play in it however that with my vga support bracket on the end of the card, it pushes the shroud up on that end, and almost makes the card look slightly crooked in the socket, as if Im pushing up too hard on the card, but its just because of the slight play in the shroud makes it appear that way.. again Im not talking about massive range of movement here but at least a couple millimeters of play. I want to know if anyone can verify how solid your shroud feels on your strix 3090? Is it super sturdy and rigid or does it have a little play in it?

I have tried pressing and moving the shroud as the card is running full tilt and I cant make it produce any fan vibration noise. My card seems to not have this issue at all. Hopefully it doesn't develop it, but I've put hours and hours of stress testing on it so far, with fans running between 70-95% the whole time. I have of course forced other fan speeds under load to look for the issue, and its simply not present in my 2 week old card.

EDIT: also just to add for those who may be curious - my card had plastics to remove EVERYWHERE. Lightbar, front face plate, backplate, and may have even been on the fan motors but I dont recall 100% if it was on the fans. I add this because many mentioned not having plastics to peel off.

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I can confirm your findings. At first I didn't think anything of it, but now since you've mentioned, there is a slight shroud movement as if it's not tight enough.

I also got my card at Newegg and the whole card incl. the centre of the fans had plastic protective film. Unfortunately my card has fairly loud vibration sound regardless of vertical or horizontal placement.

I have 35 days left to return the card to Newegg for full refund or replacement. I don't want to end up without card so for now I'm still keeping it, but if I won't be able to get another strix 3090 from Newegg within 35 days as the stock isn't there I will return my current Strix and probably move to different AIB I don't want to end up with faulty card design since ASUS seem to ignored that and we, effected customers have been put on the back burner

BTw. This is my first Asus card and from the looks of it, it might be my last.

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Originally Posted by Megascrypt

I can confirm your findings. At first I didn't think anything of it, but now since you've mentioned, there is a slight shroud movement as if it's not tight enough.

I also got my card at Newegg and the whole card incl. the centre of the fans had plastic protective film. Unfortunately my card has fairly loud vibration sound regardless of vertical or horizontal placement.

I have 35 days left to return the card to Newegg for full refund or replacement. I don't want to end up without card so for now I'm still keeping it, but if I won't be able to get another strix 3090 from Newegg within 35 days as the stock isn't there I will return my current Strix and probably move to different AIB I don't want to end up with faulty card design since ASUS seem to ignored that and we, effected customers have been put on the back burner

BTw. This is my first Asus card and from the looks of it, it might be my last.

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It is definitely a design flaw. After putting some shim to lift fans a bit away from the heatsink, vibration noise is gone. I am holding a bit with RMA with newegg as the coil whine for my unit is minimal. Trying to get another one before I sent this one back.

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Originally Posted by KMagic

I just got a Strix 3090 Christmas week (purchased from newegg with next day air shipping). I had already been researching the card and had found this thread so I was eager to get my card in and test it. Its now been just shy of 2 weeks in my system, and I have tested the card extensively, stress tested it, overclocked it, and put some heavy use on it. I have had NO fan noise issue, no vibration as mentioned in this thread, or like I have seen in several videos. The card does have some fairly strong coil whine however, that could almost mimic the sound of a vibrating fan to someone who isnt familiar with these issues, but is 100% coil whine noise.

I wanted to post however because I noticed something with my card that MAY be a fix for this issue already being implemented - but I need some response here to know for sure. I noticed when I took the card out of the packaging that my fan shroud is very loose. Like I can grip it on either side and physically slide it around. It is not super stiff like every other video card I have owned in the past. The movement is only in the shroud itself - the fans themselves do not move with the shroud, and the heatsink is rock solid, its just the plastic shell, and it appears very deliberately designed this way. The range of movement isnt a ton, but its enough that I immediately noticed it when I picked it up. It appears from all I can tell however that it was designed this way. It has enough play in it however that with my vga support bracket on the end of the card, it pushes the shroud up on that end, and almost makes the card look slightly crooked in the socket, as if Im pushing up too hard on the card, but its just because of the slight play in the shroud makes it appear that way.. again Im not talking about massive range of movement here but at least a couple millimeters of play. I want to know if anyone can verify how solid your shroud feels on your strix 3090? Is it super sturdy and rigid or does it have a little play in it?

I have tried pressing and moving the shroud as the card is running full tilt and I cant make it produce any fan vibration noise. My card seems to not have this issue at all. Hopefully it doesn't develop it, but I've put hours and hours of stress testing on it so far, with fans running between 70-95% the whole time. I have of course forced other fan speeds under load to look for the issue, and its simply not present in my 2 week old card.

EDIT: also just to add for those who may be curious - my card had plastics to remove EVERYWHERE. Lightbar, front face plate, backplate, and may have even been on the fan motors but I dont recall 100% if it was on the fans. I add this because many mentioned not having plastics to peel off.

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The shroud very much moves more than most, but seems to be a free floating thing (to an extent), mine does not move side to side, but can compress on both ends (how i've managed to stop mostly stop the noise - with a sag holder both ends pushing both ends up)

Happens at 80-100% fan, but also massively temp dependant. So just waiting for Asus to actually help us out instead of concentrating on getting new cards out and not caring about us. Im a patient man, its not impacting my enjoyment of gaming (headphones etc), but time will tell, just want it sorted :-)

What kind of temps are you getting? Mine will happily reach 70deg with 72% fan with 100% load and 100% power draw, some games do 100% load but only like 80% power draw so sits in the low 60's. Most unreal engine games for unknown reasons will draw absolutely everything, stick the card at 123%, they will draw 123% and just roast the card (obviously clocks drop when power limited), i normally leave mine around 110% (i undervolt to reduce power and sustain clocks more)*

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Originally Posted by pk1209

I'm honestly shocked that people are putting something as flammable as paper towel directly onto something that is designed to get to 80 degrees and beyond! Surely a bit of silicone or even some folded up electrical tape would make more sense and have the same affect?

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1. The copper heat pipes are nowhere near 80*C
2. 80*C does not cause paper to combust.
3. I agree there are alternative materials. I used a cut up piece of double sided tape that seemed to fit just right.

Well based on the replies it seems my theory has been shot down. I was thinking the loose shroud was maybe something new that asus had done to address this issue, but it appears owners of older cards also have the same loose shroud. Based on the videos I had seen it appeared to me that the shroud was very firm and stiff. If they are all loose like mine however, then nothing has changed. I guess all I can add to this discussion then is to say that this issue does not affect every card, because I do not have this problem with vibration noises related to the fans, and I've been paying very close attention to the card the past 2 weeks as I have been stress testing and overclocking.

Regarding my temps - I run the card currently at a power limit of 107%.. In my testing of this card the sweet spot is between 105% and 110% power limit. This puts the card drawing around 400-420w of power. In my testing, taking the power limit beyond 110%, in a lot of games, results in a miniscule additional boost of performance. I spent hours and hours and hours testing the power limit, benchmarking, changing the limit, benchmarking, changing it again and benchmarking, and noting temperature and power draw at each step. Running the card at the 123% max power limit at this point is really really pointless in my opinion. You increase the temperature of the card by several degrees immediately, and often gain nothing tangible for it. This is because, as I mentioned, the card will often boost to 2000mhz+ at a 107% power limit. My card starts to show instability when you get over 2055mhz. It may run one game fine hitting 2055mhz or even 2070mhz occasionally, but then crash 20 minutes into a different game, so trying to push above 2040mhz. The way the GPU boost works makes it VERY hard to say "I want to shoot for 2055mhz" Because you can get one game to boost to 2055mhz and be ok, then lanch another game, with a different load, and the gpu will try to boost to 2070mhz, which may cause a crash. If you adjust the core down to keep it from going over 2055mhz in that game, then it drops to 2025mhz in the other game. I spent several days perfecting a custom voltage/clock curve, only to eventually, after LOTS of testing, throwing the thing out and just going with a flat +60 on the core. +60 on the core will not crash in anything Ive tested. Some games I will hit 1980mhz, other games Ill see 2040mhz, its all in the different type of load and how the card responds. If you push too hard on the core, then you find that some games will try to boost way too high and cause you to crash. The only way to control this is to find the highest offset you can apply that will work with everything. +75mhz in my testing is about the limit for my strixx 3090 OC edition. The next step up would be +90mhz, and this will work most everywhere but the closer I got to a 100mhz offset the more instability I would eventually start hitting.

So, the card will already clock over 2000mhz at 110% power limit, so pushing the power limit to 123% will only cause the average clock over a given time period to be higher. For example, if you ever run 3d mark and watch your clocks in real time, they bounce around a lot along the voltage/clock curve. Pushing the power limit up to the max will enable the card to spend more time in the upper ends of that curve, so instead of dropping from say 2040mhz down to 1995mhz in one section of a benchmark, it may only drop down to 2010mhz instead, so at the end of the benchmark your average clock is a little higher. It nets a few more points in 3d mark scores, and costs about 7 or 8 degrees higher temperature, which is not at all worth it. GPU boost is already so aggressive that overclocking video cards these days is a lot more tricky than it used to be back when clocks were just a fixed value. I have even had moments where a certain overclock is unstable, and you can run the same benchmark 20 times in a row and it will crash on the 21st time as soon as the card tries to hit 2070mhz or something, eventhough it bossted to it fine 20 times prior. It means that 2070mhz isnt 100% stable, but given the card only sits there for a few seconds typically before dropping back down, you can run some quick tests and think you are stable only to crash hours later. You have to really be cautious on the overclocks for this reason, and is why I finally found +60 and 105 - 110% power limitto be a super solid sweet spot. The card will boost to its near maximum stable clock of ~2040mhz in some games, but on average sits around 2000mhz, and keeps the temperatures in my case right at 70c max load with fans around 75 to 80%. If I max fans out to 100% I can keep the card around 68/69c under full long duration load. The case cooling set up has a big impact on this though. I am moving to a new Lian Li o11 dynamic XL build this weekend, and out of a Phanteks p400a build, so I expect to see my gpu temps come down. I will have intakes on the floor of the case feeding into the GPU, and wont have a CPU radiator blowing warm air into the card.

I rambled a lot here but maybe someone finds it useful. This has kinda been consuming my free time the last 2 weeks doing all this testing so.

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Originally Posted by HANS.SUCHOCKI

Blake just told me to RMA my Card (EU).... i dont think i will do that, theres almost no stock and i cant wait like 4 Weeks for my card :(

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Yeah, same for me.. but RMA process doesn't even recognise my serial number, so can't even proceed if I wanted to. Have emailed and asked about advanced replacement as an option, as not going to sit without a card for weeks on end... Shouldn't have to amount of money I spent on this thing

Reply from my email to Asus:

"Thank you for contacting ASUS Support. My name is Arsen

Please be advised that the RMA/return process is via the place of purchase only, true to the distribution channel. There is no direct RMA process with ASUS, this is why the form is not accepting the serial number.

I understand this is inconvenient, however in this case we suggest you contact your retailer for advice on returns/replacement or any other options they can offer. As part of the sale process the retailer accepted that they would control all returns/replacement on behalf of ASUS for the duration of the warranty. They should be able to sort this out for you. ASUS has no other policy on these devices; We cannot replace or repair these devices.

If you have any further questions feel free to contact us again."

Blade said I could do it through Asus, Asus say I can't... @Blake - can you advise here. No point RMA'ing with retailer if there is no stock

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Originally Posted by pk1209

Reply from my email to Asus:

"Thank you for contacting ASUS Support. My name is Arsen

Please be advised that the RMA/return process is via the place of purchase only, true to the distribution channel. There is no direct RMA process with ASUS, this is why the form is not accepting the serial number.

I understand this is inconvenient, however in this case we suggest you contact your retailer for advice on returns/replacement or any other options they can offer. As part of the sale process the retailer accepted that they would control all returns/replacement on behalf of ASUS for the duration of the warranty. They should be able to sort this out for you. ASUS has no other policy on these devices; We cannot replace or repair these devices.

If you have any further questions feel free to contact us again."

Blade said I could do it through Asus, Asus say I can't... @Blake - can you advise here. No point RMA'ing with retailer if there is no stock

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Also got message from Blake, rather confusing.

No point of sending back to retailer until they have excess stock (which won't happen for a long while yet), not really sure what to do, also, if they won't repair and get new cards, I want my specific card back, I know its exact traits and clocks and voltages it runs at, don't want something with is subpar to what I have now (which is possible).

I've asked the retailer I bought my card from what the next steps are — I shall report back with information when I have it.

Having exact same issue 3080 strix . What is the solution or status with asus?

ASUS says I can mail in my 3070 (per Blake on 1/12) for exchange or bring it back to my place of purchase (Amazon) for exchange (hahahaha).
My solution was to get a vertical GPU mount kit that's braced along the bottom (EKWB). I think the vibration is caused because the card is so heavy and the part furthest from the back of the PC is flexing enough that the fan is hitting something or the bearings on the fan are out of balance or something along those lines. Once the card is braced the issue went away.

Arggh, my picture keeps coming up rotated. Tilt your head to the left :)

several hours later, total silence mining ETH @ 62MH/s with the vertical bracket. 58C temp @ 59% fan. I wish the fans were RGB though! :D

Yeah, I been told I have to go through the retailer which would be the same as kissing my card goodbye... pretty piss*d seeing as I held out for the Asus ROG Strix specifically as I wanted to know I was getting quality given how much the card cost. For now, I have fixes in place along with the sag bracket, and basically no vibration issues... but once stock levels even out, I think the RMA is still my plan

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Originally Posted by rawbar

several hours later, total silence mining ETH @ 62MH/s with the vertical bracket. 58C temp @ 59% fan. I wish the fans were RGB though! :D

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Shhhh, don't say that out loud

I hope that was sarcasm, RGB's are hideous, RGB's are for Kids, no offence to anyone but they look so gimmicky, they ruin the appearance.

My card was collected by my retailer on Friday, they have confirmed delivery of it back to them today, so will see how it goes, i'll keep informed. I think they will just send back to Asus now, will keep everyone posted.

Regarding the GPU mount for sag, for me, it just makes it resonate at a higher RPM, so issue still there, just less likely to get it, if im paying £1699 for a GPU, i should not have to "fix it" myself.

@Yopis, you need to RMA your card with your retailer, who will then send it back to ASUS to sort, don't know time scales, according to Blake, they have the parts ready (or new cards) at their centres. Depending on location and also depends if they have the 3080's not just the 3090's. I believe there is another forum regarding 3080's.

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Originally Posted by pk1209

Yeah, I been told I have to go through the retailer which would be the same as kissing my card goodbye... pretty piss*d seeing as I held out for the Asus ROG Strix specifically as I wanted to know I was getting quality given how much the card cost. For now, I have fixes in place along with the sag bracket, and basically no vibration issues... but once stock levels even out, I think the RMA is still my plan

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Only solution is to RMA it, i've taken one for the team and will see how long it takes, according to Blake they are ready with replacements. Ive been down the route of brackets, which "helps" but does not fix.

Really sucks, but thats just how it is :-(

Well, I had posted previous about not having the fan noise issue. Mine started today. Havent touched the card. Its even got a support bracket. I took the panels off the case to investigate. I feel pretty certain my noise is coming directly from the actual fan bearing on the 3rd fan (The one furthest from the monitor connections). I can gently tap the back of the card near the open backplate vent and it goes away as I tap. The noise only occurs between 1500 and 1700rpm. Any other RPM from 800 to 3,000 sounds normal - Its only inside that window, particularly right at 1600rpm where it makes a grinding noise. No amount of pushing, pulling. flexing, squeezing the shroud or card in any way makes the sound go away. Putting finger in center of fan and gently touching it causes sound to stop. It sounds like its coming right from the bearing, and Im all but certain it is, so in my case that has just developed I can say I dont feel it is the shroud. Going to keep playing with it.

My card has been flawless and completely silent aside from normal fan noise and some coil whine. I could maybe work around this new fan noise but I'm concerned it could mean the fan bearing is going out.

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Originally Posted by Megascrypt

Shhhh, don't say that out loud

I hope that was sarcasm, RGB's are hideous, RGB's are for Kids, no offence to anyone but they look so gimmicky, they ruin the appearance.

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Everyone has different tastes. I grew up with beige boxes for PCs, I'm a 53 YO that enjoys lights and color.

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Originally Posted by curthard89

@Yopis, you need to RMA your card with your retailer, who will then send it back to ASUS to sort, don't know time scales, according to Blake, they have the parts ready (or new cards) at their centres. Depending on location and also depends if they have the 3080's not just the 3090's. I believe there is another forum regarding 3080's.

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Thanks for the info. Keep us updated and hope process goes well for you. For all of us. My first ever gpu. Always said when the time came. Wanted a Strix. Real bummer.

So far, my UK retailer collected on Friday (free of charge from me via DPD), they received it Monday, with confirmation. Yesterday (20th Jan) they have said they have sent back to Asus. Thats the current update so far.

I was informed by Blake that USA owners can now send their cards in for RMA. Has anyone done this yet? I trying to get an estimate of the turn around time as this is the only GPU I have at this current time.

Yea my card has developed this noise now and it is very noticeable if the fans are spinning around 1600 rpm as mentioned. I looked at several videos of others who have this issue and the noise I hear is essentially the same little buzzing sound (not to be confused with the coil whine noise which is also present) My noise does not go away if I push on the light bar or anything howewver. From best I can tell the sound is coming right form the center of the fan. Really hoping it isnt the bearings making that noise but It sure seems to come from that location. Only at very specific RPM's (1500-1700 as stated) is the noise present. I have purchased a verticle GPU mount and may try to use it and see how it goes. I would prefer to leave the gpu horizontally mounted but I've seen other people say vertical mounting fixes the issue.

The worst case scenario in this is that the bearing goes out and the fan eventually fails. I also note that the offending fan is different for everyone reporting the issue. For some it is the first fan, some say the middle fan, and in my case, its the third fan at the end of the card making the noise. It is really disappointing considering the cost of the card. Unlike others, I have zero plan to RMA the card. If the fan eventually fails Ill figure out a solution, even moving to a waterblock and water cooling if I have to.

Just a quick update on my noise issue - I can confirm that mounting the GPU vertically solves the weird fan noise buzzing that occurs at 1500-1700rpm. I now have no fan noise at all from 0 rpm to 3000 rpm. I really was reluctant to mount the card vertically, because I was worried about thermals, and about having that super hot back plate being directed at my ram and M.2 ssd drives on the Mobo. After testing it however, I am getting 1 degree lower temps at full load on the GPU (67c vs 68c), and have noticed a 1-2c increase in the "system" temperature, which is measured from a sensor on the motherboard, but my system temperatures have always been really good, so a slight uptick is still in a good range. Ive also seen no performance loss (another concern I had with going vertical and using a riser cable). Lastly, with the card vertical, the coil whine seems to be slightly less audible. Ive decided to leave the GPU vertical after my testing, finding that it, to my surprise, is a better fit for my system. I should add however that I run the Lian Li o11 dynamic XL case which has a lot of fans, including 2 140MM on the bottom and 3 120mm front/side as intakes, all corsair ML fans. My 360mm rad is in the top, so no CPU heat being dumped into the case. I also have another 120mm Corsair ML fan in the back of the case for another exhaust so all in all 5 intakes and 4 exhaust fans in this system. The 5 intakes on this case are what really make the vertical gpu switch work so well.

I just got so annoyed hearing that fan noise - for some reason, when playing path of exile my gpu loved to sit at around 62c ( I cap the fps at 120 so the gpu isnt at 100% load) and at 62c the fans would hover right at that point of noise, and that buzzing fan noise was driving me crazy. I still am not certain what causes the noise. I inspected the fan under 10x magnification glass and bright light and poked around and never could find anything wrong. I did notice a slight, possible wear mark on the support arm of the underside of the fan, just below the blades when looking at the face of the card. It was faint, and could be nothing, but it is all I could find. The travel distance between the fan blade and this support arm is very small, but I do find it hard to see how the fan, when in a horizontal mounting position would hit this arm, as the fan spinning should actually levitate outward not in toward the card you would think. So, I am still not sure if the fan is hitting something, if the fan is causing some little vibration of something, or if the noise is coming from the actual fan bearing. Its really hard to pin point without taking some real drastic measures, like totally pulling the fan off the board, power it up on its own and being able to monitor it, maneuver it, and inspect it outside of the card.

tldr: If you want to stop the fan noise 100%, and dont want to RMA, get a vertical gpu mount.

exactly. i posted on 1/17 after mounting vertically it's been completely silent. since then, i've been mining ETH and running the card at 100% 24/7 and there hasn't been a single peep. nothing but blissful silence

This has been my issues with the card........ enjoy

https://linustechtips.com/topic/1297...th-no-contact/

Wake up asus please this will effect your bottom line_______________________________ time to act is now

Attachment 87749

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Originally Posted by mr_illa

This has been my issues with the card........ enjoy

https://linustechtips.com/topic/1297...th-no-contact/

Wake up asus please this will effect your bottom line_______________________________ time to act is now

Attachment 87749

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I have not noticed any gaps on the thermal pads of my card as you show in the pic. I do however have coil whine, as I think many 3090's do. Coil whine is annoying, but it does not mean anything is wrong with the card. Its completely normal for coil whine to exist on a healthy card. The noise you are hearing is vibration in one of the circuits on the board as current passes through it. As the current changes, the sound will change, so you likely notice the noise pitch will shift and change based on the rendering load. The only way to truly address coil whine is to isolate where it is coming from on the board, and try to dampen it or prevent the vibration caused by current. Some folks are able to isolate it for example and put a thermal pad over the circuit and it stops it, or drastically reduces it.

My strix 3090 does produce probably the loudest coil whine I've heard on a card before, but its not the only card I've had it happen on. Perhaps there is something they could do to lessen it, but the important thing is that the coil whine is normal. Most all electronics have coil whine, its just a matter of how audible it is. It just is unfortunate that in this card its very audible. The card isn't broken though. Coil whine in fact has no negative impact on the card at all - its just that it is annoying to listen to. Some folks also seem to think changing the power supply will affect it, but power supply will have no impact on coil whine. Whatever is vibrating due to current is always going to vibrate when current flows through it. Your only option to stop it is to find out what is vibrating and throw a pad on it.

If you are tech savy, you can disassemble the cooler from the card, and put in new thermal padding and repaste the die. If you look around online you can find where some folks have found they think the noise is coming from. Throw some thermal pads on the area if you find it, and it should help. If you are just angry and feel asus are bad though, then RMA it, but just know that even a new one is almost certainly going to have coil whine as well.

EDIT: Just want to clarify, that coil whine and the issue expressed here with the fans are two entirely seperate issues. Do not confuse or mingle the two. The noises are similar however, both being a buzzing type sound. Some folks have made the mistake of thinking the fan issue noise is coil whine, and vice versa, but the noises from these two issues are entirely seperate and have nothing to do with one another. Coil whine is easy to tell apart because it will shift and change with various renderig loads, and will persist even if you manually turn the fans off with software.

Hello everyone, I have had an Asus Rog Strix 3090 OC for about a month, and I wanted to share my experience, three weeks after having it the fan closest to the video connections started making noise, the same thing happens to other users From this forum, I have contacted Asus Spain I told them my case and I am still waiting for them to tell me something; As I consider myself a knowledgeable user and given my situation, I examined the card carefully and noticed that the fan in some area was very close to the card housing, without actually touching, I disassembled the card, accessed the fans that are fixed with two screws and the fan that made noise by loosening the two screws I put it more in the center, take advantage of it and cleaned the thermal paste and reapplied it, I mounted the card and I have been more than a week without any noise. I share my experience because it solved the problem for me. A greeting.

I got a 3090 as well had it for over 3 weeks now. I believe it was a December 2020 manufacture date. I guess I'm lucky cause I have no fan noise. It's definitely got pretty serious coil whine though. I can test by ramping the fans up manually and none of them produce a whine or rattle just fan sounds.

The coil whine is pretty annoying though. Easily the loudest I've ever heard on a GPU and I've been into computers since the DOS era.

Just an update on my RMA, my card been with Asus since the 19th/20th Jan 2021, still no news or nothing back yet.