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Asus dark hero startup issue ?

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  • 10-04-2021, 08:48 PM
    stixix
    Sent you PM
  • 10-05-2021, 06:56 AM
    STARRAIN@ROG
    Hi stixix,

    Thank you for your information.
    I'll consult our tech team about this.
  • 10-07-2021, 09:14 PM
    HDuran
    Any progress on this? Is this motherboard broken? Because several people have the same problem with it, and nothing helps?
  • 10-08-2021, 06:30 AM
    STARRAIN@ROG
    Hi stixix,
    I'm afraid your ram (2xM391A4G43AB1-CWE) is not in our qvl list.
    To make sure compatibility, please use the ram in our qvl list.
    https://rog.asus.com/motherboards/ro...esk_qvl_memory
    Thank you.
  • 10-08-2021, 06:30 AM
    Samhain
    Quote:

    Originally Posted by HDuran View Post
    Any progress on this? Is this motherboard broken? Because several people have the same problem with it, and nothing helps?

    I have had the same problem for months! Glad I found this and am not the only one. I have to power off my Seasonic 850w titanium psu and reseat the power plug in order to power on the computer. Seems to trigger every other day or sometimes every day. :(
  • 10-08-2021, 01:47 PM
    stixix
    Quote:

    Originally Posted by STARRAIN@ROG View Post
    Hi stixix,
    I'm afraid your ram (2xM391A4G43AB1-CWE) is not in our qvl list.
    To make sure compatibility, please use the ram in our qvl list.
    https://rog.asus.com/motherboards/ro...esk_qvl_memory
    Thank you.

    Will be testing with CMK32GX4M2B3200C16 over the weekend - and let you know

    /stig
  • 10-08-2021, 08:10 PM
    HDuran
    Quote:

    Originally Posted by stixix View Post
    Will be testing with CMK32GX4M2B3200C16 over the weekend - and let you know

    I can already tell you that it will not help. ASUS has no idea what's wrong with this motherboard - it's "change this", "change that", PSU, ram, etc. etc. - nothing helps if you read about other people struggles - apart from changing the motherboard to something else of course.
  • 10-08-2021, 09:47 PM
    stixix
    Quote:

    Originally Posted by HDuran View Post
    I can already tell you that it will not help. ASUS has no idea what's wrong with this motherboard - it's "change this", "change that", PSU, ram, etc. etc. - nothing helps if you read about other people struggles - apart from changing the motherboard to something else of course.

    I agree with you, as I have seen people having this issue without ram installed - I just happened to have qualifying ram lying around - so now we can rule "bad" ram out :)
  • 10-09-2021, 09:39 AM
    stixix
    Quote:

    Originally Posted by stixix View Post
    Will be testing with CMK32GX4M2B3200C16 over the weekend - and let you know

    /stig


    Same issue this morning with approved RAM. I'm sending you CPU-Z report in PM, so you can see exactly what HW I have ...

    What's next step?

    /stig
  • 10-12-2021, 06:58 AM
    stixix
    STARRAIN@ROG - any update?

    /stig
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