Asus dark hero startup issue ?

Hi 9junes,
I keep collecting the serial number to see if there is any commonality, but we don't find the clues from the serial number so far.
Because it is random issue and it would be difficult to reproduce in repair center, so it would take longer time for RMA.
If it is within DOA period, please consult the dealer first.
Thank you.

Quote:

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Originally Posted by STARRAIN@ROG

Hi 9junes,
I keep collecting the serial number to see if there is any commonality, but we don't find the clues from the serial number so far.
Because it is random issue and it would be difficult to reproduce in repair center, so it would take longer time for RMA.
If it is within DOA period, please consult the dealer first.
Thank you.

---

Thank you for explaining, that make sense, does that mean I have to wait until Asus find/solve the issue before I can get any process for RMA? Any change I can get a new board when you receive the old one so I wont end up without computer for months?

Hi all.
I bought Asus Dark Hero a few days ago and faced the same problem with startup. This problem is irregular. It turns on ok for several days, and next time you have to turn off the PSU to turn on the computer. OS Windows 10 pro fresh and clean. Installed only drivers, Armoury Crate and fews games from Steam. No overclock, all by default in bios.
I have read all the posts and do not hope for an instant solution. My post is for the asus to see that the problem is not an isolated one. Thx.

My configuration:

CPU - 5950x
MB - Asus dark hero. Bios Version 3801
RAM - G.SKILL Trident Z Neo F4-3800C14D-32GTZN (2 x 16GB)
PSU - Thermaltake Toughpower Grand RGB 750W
HDD - SSD Samsung 850 EVO. SSD Samsung 850 Pro.
VGA - MSI 2080 S GAMING X TRIO

And again...

History:
-----
Returned board:
Happened daily multiple times.

Replacement board since 27.10.2021:
13.11.2021
26.11.2021
12.12.2021
15.12.2021
-----

DOA is limited to 14 days in my case. Just saying.

I can't recommend this board, only for experimental stuff but it's not production ready.

Also it's still not clear that we will get a patch for this. Maybe it can't be fixed by an BIOS update.

What a ****ty product, sorry, but I wasted too much of my lifetime because of this faulty piece of hardware.

I hope Asus will offer a customer friendly replacement if it can't be fixed within a month or so (that's a long time).

That means: Asus should send the customers a working replacement before the customer has to return this mass failing product back.

It's not only one customer having this problem. So why should the customer spend again a lot of money for a new board. Nearly no one has a replacement board lying around, specially not such a heavily priced one. And even if: What if the replacement board also starts sucking? Getting a new one? Drive to the retailer and get a replacement within the DOA? Or wait again weeks or month for the replacement? Holy, no.

Quote:

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Originally Posted by Xairoo

I hope Asus will offer a customer friendly replacement if it can't be fixed within a month or so (that's a long time).

That means: Asus should send the customers a working replacement before the customer has to return this mass failing product back.

It's not only one customer having this problem. So why should the customer spend again a lot of money for a new board. Nearly no one has a replacement board lying around, specially not such a heavily priced one. And even if: What if the replacement board also starts sucking? Getting a new one? Drive to the retailer and get a replacement within the DOA? Or wait again weeks or month for the replacement? Holy, no.

---

I agree with this completely. I've already been around the block with a return of the board, getting a new one and experiencing the same problem. If ASUS determine that it is a BIOS issue, I expect a prompt resolution with a BIOS update. If ASUS determine it is a hardware problem, then I should receive a replacement from Asus before I have to return my current board. The problem has been going on for too long and is not a regular warranty issue.

I hope ASUS will start to feel the pressure.
I have build 2 new systems recently for a couple friends, they both wanted to go for an ASUS board but I changed their mind to an MSI board due to this unacceptable issue affecting not One, Not Two, but 3 ASUS high end boards ! (Dark Hero, Hero and Hero Wifi).
Their systems, with their MSI boards are running perfectly btw.

This situation is embarrassing, the longer it goes on, the more customers Asus will loose

Quote:

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Originally Posted by von_nihil

I agree with this completely. I've already been around the block with a return of the board, getting a new one and experiencing the same problem. If ASUS determine that it is a BIOS issue, I expect a prompt resolution with a BIOS update. If ASUS determine it is a hardware problem, then I should receive a replacement from Asus before I have to return my current board. The problem has been going on for too long and is not a regular warranty issue.

---

Not only the Dark Hero board either. Same exact problem with ROG Crosshair VIII Hero (WI-FI). Which is practically the same architecture. A new Bios just dropped for me on 12/15/21 ver. 3904. They also completely updated the Armory Crate program, so will see how this goes.

Quote:

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Originally Posted by STARRAIN@ROG

Hi stixix,
There is no RMA record for your serial number so far.
However, our local repair center have received the motherboard from other user, so we are testing it to see if the issue can be reproduced.
We will do further analysis on it.
Thank you.

---

Hi STARRAIN@ROG

I have been informed by my retailer, that my issues has been fixed (no idea what they have done) - can you verify that the MB has been through your repair center?

/stig

Quote:

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Originally Posted by D-Rocky

Not only the Dark Hero board either. Same exact problem with ROG Crosshair VIII Hero (WI-FI). Which is practically the same architecture. A new Bios just dropped for me on 12/15/21 ver. 3904. They also completely updated the Armory Crate program, so will see how this goes.

---

Thank you for sharing, really hope this is the fix.
@STARRAIN@ROG Would you be able to provide any information re this Bios update? Thanks in advance

Quote:

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Originally Posted by 9junes

Thank you for sharing, really hope this is the fix.
@STARRAIN@ROG Would you be able to provide any information re this Bios update? Thanks in advance

---

I am pretty certain that the new Bios update for the Hero Wifi has nothing to do with this problem.
Asus apparently has just begun investigating this issue...... they would be a long way off identifying the cause let alone coming up with a fix for it.

Quote:

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Originally Posted by JBROG87

I am pretty certain that the new Bios update for the Hero Wifi has nothing to do with this problem.
Asus apparently has just begun investigating this issue...... they would be a long way off identifying the cause let alone coming up with a fix for it.

---

I hope you were incorrect on this one :p

Quote:

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Originally Posted by 9junes

I hope you were incorrect on this one :p

---

Well my first shutdown and overnight power up the next day worked fine! lol Will see how it goes in the days and weeks to come.

Update: Second shutdown and power on required psu power to switch of/on. The bios update has not changed anything for this problem.

Hi stixix,
I'm afraid the issue cannot be duplicated in the repair center, so the motherboard would be the original one.

Hi 9junes,
I didn't receive the information about 3904 bios update. If you have updated it, does the issue still occur?
May I have the serial number of your motherboard via PM?
Thank you.

Quote:

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Originally Posted by D-Rocky

Update: Second shutdown and power on required psu power to switch of/on. The bios update has not changed anything for this problem.

---

The same thing

Update: Asus repair center spent less than a day on trying to replicate the issues on my board without success. So now they are returning it. This is not OK :(

Quote:

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Originally Posted by stixix

Update: Asus repair center spent less than a day on trying to replicate the issues on my board without success. So now they are returning it. This is not OK :(

---

Totally uncool. I thought Asus got your RMA number? So they should be able to inform the guys at the repair center. Also I think they store a history with parts used (batch number and so on), where it was produced (can be multiple factories), timestamp, repair history and so on... will say: They should be able to place a note specially for the repair center guys.

Quote:

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Originally Posted by stixix

This is not OK :(

---

That is put in a very friendly manner. Guess you feel totally different from what you have written.


What would Asus think when this would happen:

A well known YouTube PC tech guy is buying the whole system (not the storage) from someone of this thread. (I don't know why Asus hasn't done this - there are so many options to handle this)
So the seller can get a new PC and the YouTube guy could make a amazing review about that board, this thread and this issue. Also he has enough hardware to play around and can change parts over and over again. The thing is, these people earn money from companies like Asus. I don't know if they will get into this, but that would be really great. Ok, not for Asus.

Anyway, maybe I am wrong and Asus is doing more than we know.

Quote:

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Originally Posted by Xairoo

Totally uncool. I thought Asus got your RMA number? So they should be able to inform the guys at the repair center. Also I think they store a history with parts used (batch number and so on), where it was produced (can be multiple factories), timestamp, repair history and so on... will say: They should be able to place a note specially for the repair center guys.


That is put in a very friendly manner. Guess you feel totally different from what you have written.


What would Asus think when this would happen:

A well known YouTube PC tech guy is buying the whole system (not the storage) from someone of this thread. (I don't know why Asus hasn't done this - there are so many options to handle this)
So the seller can get a new PC and the YouTube guy could make a amazing review about that board, this thread and this issue. Also he has enough hardware to play around and can change parts over and over again. The thing is, these people earn money from companies like Asus. I don't know if they will get into this, but that would be really great. Ok, not for Asus.

Anyway, maybe I am wrong and Asus is doing more than we know.

---

They didn't get my RMA number, as I had to send it to the retailer, who gave me their RMA number. They then shipped to their supplier where the retailer got the suppliers RMA number. Then the supplier shipped it to the repair center, who got the RMA number, that STARRAIN@ROG was asking for. This RMA number was unavailable for me, so I couldn't pass it on to STARRAIN@ROG. But ... I passed the link to this thread along with my RMA, so they have this information. STARRAIN@ROG got the the S/N. I don't understand why ASUS (being the repair center and STARRAIN@ROG) is unable to connect the dots and keep my MB until they reproduce the error. Now I'll be stuck with a €500 ****ty frisbee. ASUS , do something to fix this please! I was expecting something better from a company with your reputation.

/stig

Quote:

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Originally Posted by stixix

They didn't get my RMA number, as I had to send it to the retailer, who gave me their RMA number. They then shipped to their supplier where the retailer got the suppliers RMA number. Then the supplier shipped it to the repair center, who got the RMA number, that STARRAIN@ROG was asking for. This RMA number was unavailable for me, so I couldn't pass it on to STARRAIN@ROG. But ... I passed the link to this thread along with my RMA, so they have this information. STARRAIN@ROG got the the S/N. I don't understand why ASUS (being the repair center and STARRAIN@ROG) is unable to connect the dots and keep my MB until they reproduce the error. Now I'll be stuck with a €500 ****ty frisbee. ASUS , do something to fix this please! I was expecting something better from a company with your reputation.

/stig

---

SN should be enough. Big companies collect data based on the product SN like batch number from the electric parts, production date, machine number and so on.

I am totally pissed when I read new posts and still no feedback about the current state. I believe they aren't able to reproduce it (again and again: they should get a whole system from a customer).

Next board will be an Gigabyte. Never had any strange problems with Gigabyte since about 20 years?! This year the 2,5 GBit ethernet port broke, hey, that could happen. Also I wouldn't have switched to Asus, but there wasn't a Gigabyte board without a chipset fan in stock.

Something to think about: My retailer offers the customers to sell used products they have bought from them. You could find a lot of used Dark Hero boards. I guess they ran out of DOA and the RMA process will take too long. This issue is special. Most people don't get it. They think they have a bad PSU or what ever. Most of them will stick with that problem. That's the easiest way.

Quote:

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Originally Posted by Xairoo

SN should be enough. Big companies collect data based on the product SN like batch number from the electric parts, production date, machine number and so on.

I am totally pissed when I read new posts and still no feedback about the current state. I believe they aren't able to reproduce it (again and again: they should get a whole system from a customer).

Next board will be an Gigabyte. Never had any strange problems with Gigabyte since about 20 years?! This year the 2,5 GBit ethernet port broke, hey, that could happen. Also I wouldn't have switched to Asus, but there wasn't a Gigabyte board without a chipset fan in stock.

Something to think about: My retailer offers the customers to sell used products they have bought from them. You could find a lot of used Dark Hero boards. I guess they ran out of DOA and the RMA process will take too long. This issue is special. Most people don't get it. They think they have a bad PSU or what ever. Most of them will stick with that problem. That's the easiest way.

---

It's such a weird sporadic problem. Sometimes it shuts down and powers on perfectly fine and sometimes it doesn't. Just very random. Would be a hard problem to pinpoint because it does not happen every time. Main thing to look at is what the mobo is doing right on a proper shutdown and what it is doing abnormal, during a bad one.

Everyone having these issues have 5000 series AMD's?

Quote:

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Originally Posted by D-Rocky

It's such a weird sporadic problem. Sometimes it shuts down and powers on perfectly fine and sometimes it doesn't. Just very random. Would be a hard problem to pinpoint because it does not happen every time. Main thing to look at is what the mobo is doing right on a proper shutdown and what it is doing abnormal, during a bad one.

Everyone having these issues have 5000 series AMD's?

---

I have the 5900X - several other have this one as well - but after looking through the 300 posts, I see people also having the 3000 series are suffering from this.

Wheee - post nr. 300 :)

Quote:

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Originally Posted by STARRAIN@ROG

Hi stixix,
I'm afraid the issue cannot be duplicated in the repair center, so the motherboard would be the original one.

---

I would suggest that the engineering team needs to run the board for about 90 days before declaring "no problem found".
Turn it on and off as often as they can over that period until the fault recurs, which it will.
My experience was that it was very random and sometimes did not recur for a month or so. It made no difference how many times the system was shutdown.
Its intermittent. You could shut it down 50 times in a row and not experience this issue, or it could happen every day for a few consecutive days, its just random.
BIOS settings, temperature, peripherals, lighting, RAM, CPU, nothing helps.

ASUS needs to investigate this issue seriously. This is reputation damaging and I have not seen such a profound product issue like this in an ASUS board in some time. It may be that only a small proportion of boards is affected, but its still significant.

To all the posters here with this issue:
First, I really feel for you guys.
I had the exact same issue with my old Crosshair VIII Hero wi-fi. (I posted in another thread about it).
I tried everything you guys have and eventually returned the board for full refund.
I then purchased a Dark Hero, which has run perfectly over the past few months.
If I'd known that the DH was susceptible to this issue then I probably would not have bought one and would have, regretfully, left ASUS.
Fingers crossed this issue doesnt pop up with this board!

Anyhow, I used all the same hardware on the DH as I had on the CH8. So it wasnt any of my system components. The new board works flawlessly.

Like you I also played around with lots of BIOS configuration settings on the CH8, but nothing fixed it.
Then I realised that the problem couldnt be related to a setting, anyhow.
To understand this, when the system is shutdown and set to low power state then there is a kind of "handshake" between the PS and the board.
This is all implemented as per the ATX spec and basically there is a "signal" (voltage at certain pins on the ATX connector) that tells the board what state the PS is in. On the board there is a power control circuit (PCC) which manages all this. (This is not too sophisticated, it just a couple of logical states in voltages on certain pins).
IMHO this is where the fault lies and is probably a common component across these two boards (the DH and CH8).

There could be lots of reasons that the board PCC circuit is faulty, but clearly its nothing to do with the configuration settings in the BIOS because the system should power up when the start button is pressed, by design! IF there is a BIOS setting which turns out to trigger this behavior then its a fault in the firmware, not a feature!
Now some people may be thinking about the new "low power state" feature of modern PS's and Windows. Maybe a PS without this new feature is related to this issue? I dont think so. PS's compliant with version 2.4 up will handle the power state, this is just a red herring IMO. My PS did not change between my old faulty CH8 and my new DH and its powering up the PC just fine.

So dont waste anymore time on this. The boards are faulty.
ASUS needs to identify the faulty component(s), acknowledge the issue and fix/replace the boards as soon as a customer describes the symptoms, which are pretty clearly understood now.

Symptoms:

• Within a month or two of installing the board,
• Random no startup, with no lights, no fans, no video, no nothing. Nada,
• Work around - power off the PS, wait a few seconds and power it back on,
• System then starts normally,
• No pattern,
• Intermittent.

Good luck with it guys.

As or writing, it has been 142 days, or 4 months and 19 days since this thread was started.

The Critical Issue of failing to START UP affects 3 high end Asus Motherboards from the X570 family:
The Asus Crosshair VIII Crosshair Dark Hero
The Asus Crosshair VIII Hero
The Asus Crosshair VIII Hero Wifi

Thousands of boards are affected, resulting in hundreds of RMAs and counting.
Many received new boards with the exact same issue.

Asus has only recently started investigating it, 4 months after being first reported, Asus has not found the cause, or a solution.
Little effort is being put into solving this critical problem from Asus.

Could all those affected please pick up the phone and CALL ASUS support or email them in order to accelerate their efforts in solving this.

Quote:

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Originally Posted by AsusExplorer

I would suggest that the engineering team needs to run the board for about 90 days before declaring "no problem found".
Turn it on and off as often as they can over that period until the fault recurs, which it will.

---

Thanks for the really nice post. I hope your new DH doesn't develop the fault.

I've now had two DH motherboards. I spent a long time with the first faulty DH isolating every system component and replacing with alternatives etc until I was sure it is the motherboard. The first one had this fault from the beginning and the second one 'developed' this fault after several months with zero occurrences and regular use. Now it happens ~1/10 sleeps or reboots/power-offs. Since I didn't alter any BIOS or DH firmware during the time over which it began to appear on the new board, I am suspicious that it is hardware/component fault as software/firmware intrinsic faults tend not to develop over time in this way... Unless, hope on hope, it is a timing or race-condition in the firmware that is exacerbated by normal component wear-in.

If Asus investigate the issue properly, perhaps one day we'll find out.

I used to default to Asus for motherboards because they had a reputation for component quality and reliability on their high-end products. That reputation is now shattered, no matter whether the issue is fixed tomorrow or not. It is now a matter of damage limitation for Asus, which I hope they are taking seriously.

As it stands for me, I'm left with the dilemma of having a system that I cannot trust to put to sleep (since any applications I have open may be unrecoverable) or going out and buying a motherboard from a different manufacturer.

If I could change my DH motherboard to the closest matching model from a different vendor, what would people here recommend? I'm genuinely curious as I'm seriously considering this now.

Quote:

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Originally Posted by von_nihil

If I could change my DH motherboard to the closest matching model from a different vendor, what would people here recommend? I'm genuinely curious as I'm seriously considering this now.

---

I'm on this one as well - primary requirement is reliability and ECC support. secondary is 10Gbit Ethernet. (kind of ironic that I bought the DH to get reliability)

Quote:

---

Originally Posted by AsusExplorer

I would suggest that the engineering team needs to run the board for about 90 days before declaring "no problem found".
Turn it on and off as often as they can over that period until the fault recurs, which it will.
My experience was that it was very random and sometimes did not recur for a month or so. It made no difference how many times the system was shutdown.
Its intermittent. You could shut it down 50 times in a row and not experience this issue, or it could happen every day for a few consecutive days, its just random.
BIOS settings, temperature, peripherals, lighting, RAM, CPU, nothing helps.

ASUS needs to investigate this issue seriously. This is reputation damaging and I have not seen such a profound product issue like this in an ASUS board in some time. It may be that only a small proportion of boards is affected, but its still significant.

To all the posters here with this issue:
First, I really feel for you guys.
I had the exact same issue with my old Crosshair VIII Hero wi-fi. (I posted in another thread about it).
I tried everything you guys have and eventually returned the board for full refund.
I then purchased a Dark Hero, which has run perfectly over the past few months.
If I'd known that the DH was susceptible to this issue then I probably would not have bought one and would have, regretfully, left ASUS.
Fingers crossed this issue doesnt pop up with this board!

Anyhow, I used all the same hardware on the DH as I had on the CH8. So it wasnt any of my system components. The new board works flawlessly.

Like you I also played around with lots of BIOS configuration settings on the CH8, but nothing fixed it.
Then I realised that the problem couldnt be related to a setting, anyhow.
To understand this, when the system is shutdown and set to low power state then there is a kind of "handshake" between the PS and the board.
This is all implemented as per the ATX spec and basically there is a "signal" (voltage at certain pins on the ATX connector) that tells the board what state the PS is in. On the board there is a power control circuit (PCC) which manages all this. (This is not too sophisticated, it just a couple of logical states in voltages on certain pins).
IMHO this is where the fault lies and is probably a common component across these two boards (the DH and CH8).

There could be lots of reasons that the board PCC circuit is faulty, but clearly its nothing to do with the configuration settings in the BIOS because the system should power up when the start button is pressed, by design! IF there is a BIOS setting which turns out to trigger this behavior then its a fault in the firmware, not a feature!
Now some people may be thinking about the new "low power state" feature of modern PS's and Windows. Maybe a PS without this new feature is related to this issue? I dont think so. PS's compliant with version 2.4 up will handle the power state, this is just a red herring IMO. My PS did not change between my old faulty CH8 and my new DH and its powering up the PC just fine.

So dont waste anymore time on this. The boards are faulty.
ASUS needs to identify the faulty component(s), acknowledge the issue and fix/replace the boards as soon as a customer describes the symptoms, which are pretty clearly understood now.

Symptoms:

• Within a month or two of installing the board,
• Random no startup, with no lights, no fans, no video, no nothing. Nada,
• Work around - power off the PS, wait a few seconds and power it back on,
• System then starts normally,
• No pattern,
• Intermittent.

Good luck with it guys.

---

Thank you for your post - As an engineer myself, I agree with your findings. I also agree with your thoughts regarding PSU. I have tried different CPUs with same result.

Looking forward to the battle I'm going to have with my retailer Monday, when they want to charge me for RMA'ing a "non-faulty" MB.

Quote:

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Originally Posted by von_nihil

If I could change my DH motherboard to the closest matching model from a different vendor, what would people here recommend? I'm genuinely curious as I'm seriously considering this now.

---

I'm asking myself the same question..

Hello guys,

No problem since I received my new board.
But guess what ?

New start up issue with the new BIOS UPDATE....

The computer start, instantly switch off and restart by himself 2 second later...

To be honnest I think it's my last time I'll choose ASUS for motherboard.

Is there anyone with in the same case ? Eveything was fine with previous bios version

Quote:

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Originally Posted by Hardstyle

Hello guys,

No problem since I received my new board.
But guess what ?

New start up issue with the new BIOS UPDATE....

The computer start, instantly switch off and restart by himself 2 second later...

To be honnest I think it's my last time I'll choose ASUS for motherboard.

Is there anyone with in the same case ? Eveything was fine with previous bios version

---

Thanks for reporting! LOL I wanted to update my BIOS today because sometimes my system crashes after an automated WOL, I don't know why.
But yeah, I'll stick with 3801.

Totally agree, there are other great brands too. Sucks that I am out of the DOA and I don't want to sell faulty hardware labeled as "working".

Quote:

---

Originally Posted by Hardstyle

Hello guys,

No problem since I received my new board.
But guess what ?

New start up issue with the new BIOS UPDATE....

The computer start, instantly switch off and restart by himself 2 second later...

To be honnest I think it's my last time I'll choose ASUS for motherboard.

Is there anyone with in the same case ? Eveything was fine with previous bios version

---

This is crazy....I feel hopeless.

Quote:

---

Originally Posted by Hardstyle

Hello guys,

No problem since I received my new board.
But guess what ?

New start up issue with the new BIOS UPDATE....

The computer start, instantly switch off and restart by himself 2 second later...

To be honnest I think it's my last time I'll choose ASUS for motherboard.

Is there anyone with in the same case ? Eveything was fine with previous bios version

---

Its good news that your new board did not have the startup issue.
For the BIOS issue; can I recommend that you start a new thread about it? I think many people would be interested in that.

I've just got an email from my retailer telling me that they can't find any issue with the board, and asking me to pick it up.
I'm really lost here and don't know what to do.:mad::mad::mad::mad::mad:

Just got information that I'm actually getting a new motherboard - I'll keep you updated when I have tested it ...

After checking the amazing configuration of your system, I am also puzzled why your Asus Dark Hero is showing errors like startup issue. You need to carefully check whether all of the power cables are properly connected or not. Or Maybe it has something to do with a defective hardware component. You need to consult Asus repairing center.

Quote:

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Originally Posted by Albert90

After checking the amazing configuration of your system, I am also puzzled why your Asus Dark Hero is showing errors like startup issue. You need to carefully check whether all of the power cables are properly connected or not. Or Maybe it has something to do with a defective hardware component. You need to consult Asus repairing center.

---

What are you trying to say? Wrong thread? Or who are you replying to?

Quote:

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Originally Posted by Albert90

After checking the amazing configuration of your system, I am also puzzled why your Asus Dark Hero is showing errors like startup issue. You need to carefully check whether all of the power cables are properly connected or not. Or Maybe it has something to do with a defective hardware component. You need to consult Asus repairing center.

---

?

After almost half a year, we have without a fraction of a doubt identified the Motherboard being at fault for this issue, no other components.
This is either a hardware fault or poor bios or combination of both.

Either way, ASUS is at fault

Quote:

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Originally Posted by stixix

Just got information that I'm actually getting a new motherboard - I'll keep you updated when I have tested it ...

---

Got the "new" motherboard back - it turned out to be a used one - this is not acceptable. Have now requested a refund. Will go shopping for a new board from another vendor.

/stix

I now have all components out of the case without a working computer for weeks, and tomorrow it's going to be last day before holiday, I'm planning to buy another board, not sure if another dark hero might have a same issue? have anyone heard someone has same issue with Crosshair VIII Formula?

I really need a working computer and to be honest prefer Asus board than any other brand, but the situation is really tough.

Quote:

---

Originally Posted by Hardstyle

Hello guys,

No problem since I received my new board.
But guess what ?

New start up issue with the new BIOS UPDATE....

The computer start, instantly switch off and restart by himself 2 second later...

To be honnest I think it's my last time I'll choose ASUS for motherboard.

Is there anyone with in the same case ? Eveything was fine with previous bios version

---

After spending one whole day to find solution for this new booting issue. I am desperate.
Gonna fresh install windows tomorow and take the oppotunity to set hard disk in GPT to try resizable bar from NVIDIA.

I hope this will fix the booting problem.

One year with this board and I've spend more time energy/money trying to solve issue than playing video game

What a terrible mistable from Asus :'(
The new bios update litteraly crashed my set up. What a joke

I think we should warn other people to avoid ASUS since this is an unacceptable issue.
Tell your friends and anyone looking to build/buy a new PC to avoid ASUS.

Shocking that this issue has been going on for this long.

Quote:

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Originally Posted by JBROG87

I think we should warn other people to avoid ASUS since this is an unacceptable issue.
Tell your friends and anyone looking to build/buy a new PC to avoid ASUS.

Shocking that this issue has been going on for this long.

---

I just got a refund for my "new" used board - can't decide if I'm going ASRock, Gigabyte og MSI.