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Charging status LED on Spatha dock doesn't indicate charge level

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  • 05-24-2017, 11:49 AM
    Browni
    Charging status LED on Spatha dock doesn't indicate charge level
    I have bought a new Spatha mouse and the LED on the dock is constantly red when the mouse is in use, sometimes it will flicker between red & orange when the mouse is on the dock charging.

    Interestingly if I look at the power level in Armoury it will indicate 100% if I have left the mouse on charge for a while but if I set one of the LEDs on the mouse to reflect the charge level it pulses red which indicateS a power level of less than 14%

    This is the current status yet the dock LED is constant red and the mouse is pulsing red (I get errors trying to insert inline:mad:)

    http://i63.tinypic.com/2zqbn5w.jpg

    http://i67.tinypic.com/ng1sih.jpg

    Armoury version 1.02.07
    Dock firmware 1.30
    Mouse firmware 1.61

    Would a firmware update fix this or should I RMA it as faulty?

    tia for any help
  • 06-03-2017, 05:52 PM
    Browni
    The mouse stopped lighting up completely so it got sent back to the retailer.
  • 06-12-2017, 02:32 PM
    gader
    Same problem, with two different units, any solution?
    Thanks
    Software Versioon 1.02.07
    Dock Firmware Version 1.32 (Beta)
    Mouse Firmware Version 1.62 (Beta)
  • 06-14-2017, 06:52 AM
    Darkest
    Quote:

    Originally Posted by Browni View Post
    Armoury version 1.02.07
    Dock firmware 1.30
    Mouse firmware 1.61

    Same for me and it was so before dock and mouse firmware update.

    The LED (on dock and on mouse) might be green if battery is full charged and mouse is on dock. But when unplug it from dock it turns orange and after a short time (less then a minute) it turns red and remains so until battery low level wheel indication.
  • 06-14-2017, 09:22 AM
    Bahz
    It's a bug with the current firmware with the LED indicator, we'll be releasing new firmware for both the dock and mouse soon to address this issue.
  • 06-14-2017, 09:59 AM
    Bahz
    It appears this firmware is now available, please download at the link below:
    http://dlcdnet.asus.com/pub/ASUS/mb/...455.1491364530
  • 06-14-2017, 11:59 AM
    Browni
    Thanks Bahz,

    My mouse stopped functioning completely so your link will be useful when I receive the replacement,
  • 06-14-2017, 01:16 PM
    gader
    The led does not change almost always in red, I will wait for a new version.
    Thanks
  • 06-14-2017, 01:17 PM
    Eleiyas
    Quote:

    Originally Posted by gader View Post
    The led does not change almost always in red, I will wait for a new version.
    Thanks

    Is this after you have updated to the latest version Bahz just posted?
  • 06-14-2017, 01:58 PM
    gader
    Yes, the technical service gave me the version link on Monday
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