Charging status LED on Spatha dock doesn't indicate charge level

After more than a month of using Spatha with the latest firmware it appears that it still unfinished. Mouse shows its charging level correctly (its green when it is charged). But the problem is that the behavior of charge level indicator is incorrect on low battery. There is two scenarios I have observed. In both of them indicator is green when mouse is charged, but then, battery goes low:
1. red light on the wheel start blinking showing that battery level is low.
2. mouse stops functioning until it is put on the charge.

In both cases I have not seen an orange light (an intermediate state between charged and critical low battery). So, for example, mouse could show green light, then it turns off, and when I plug charging cable or put it or dock, after a few minutes a message appears that Spatha battery level is 5%. It is strange gap between 40% and 5%. It is most likely that current firmware does not recognize battery level correctly at low level.

I hope that my explanations of the issue is clear. If it is not, I will try to explain in other way.

Thank you.

Hello, same problems as Darkest and My mouse is not recognized by usb, only by dock, tested in 3 pc.
I Follow these instructions :Make sure that the mouse is in wired mode then unplug it and hold down left click, mouse scroll, and right click and plug back in while holding down those 3 buttons. After holding down for 20-30 seconds it will go into bootloader mode and you should get a popup to reset the firmware. You should download the latest Armoury version at the link below:
but no update firmware error crash and Nor is it recognized for armory

Sorry my lenguage and thanks
Version armory 1.02.14
Thanks, a very expensive mouse for so many problems :(

Quote:

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Originally Posted by gader

Hello, same problems as Darkest and My mouse is not recognized by usb, only by dock, tested in 3 pc.
I Follow these instructions :Make sure that the mouse is in wired mode then unplug it and hold down left click, mouse scroll, and right click and plug back in while holding down those 3 buttons. After holding down for 20-30 seconds it will go into bootloader mode and you should get a popup to reset the firmware. You should download the latest Armoury version at the link below:
but no update firmware error crash and Nor is it recognized for armory

Sorry my lenguage and thanks
Version armory 1.02.14
Thanks, a very expensive mouse for so many problems :(

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Your problem compared to what Darkest wrote is completely different, not all the same, at least from reading it. You likely have a defective mouse and need to send it back for RMA. The current problem that is being discussed here is still just low battery LED indicator issue that our team is still working on to correct.

Quote:

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Originally Posted by Darkest

After more than a month of using Spatha with the latest firmware it appears that it still unfinished. Mouse shows its charging level correctly (its green when it is charged). But the problem is that the behavior of charge level indicator is incorrect on low battery. There is two scenarios I have observed. In both of them indicator is green when mouse is charged, but then, battery goes low:
1. red light on the wheel start blinking showing that battery level is low.
2. mouse stops functioning until it is put on the charge.

In both cases I have not seen an orange light (an intermediate state between charged and critical low battery). So, for example, mouse could show green light, then it turns off, and when I plug charging cable or put it or dock, after a few minutes a message appears that Spatha battery level is 5%. It is strange gap between 40% and 5%. It is most likely that current firmware does not recognize battery level correctly at low level.

I hope that my explanations of the issue is clear. If it is not, I will try to explain in other way.

Thank you.

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Thanks for taking the time to provide additional details, our team has already been looking into this.

Quote:

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Originally Posted by Bahz

Thanks for taking the time to provide additional details, our team has already been looking into this.

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Hi everyone,

its a new Version out.
Amory: 1.02.14
Mouse: 1.67
Dock: 1.32

this new Update fixed all issues with the led indicator!


LG,
cliplicht

Quote:

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Originally Posted by Bahz

Your problem compared to what Darkest wrote is completely different, not all the same, at least from reading it. You likely have a defective mouse and need to send it back for RMA. The current problem that is being discussed here is still just low battery LED indicator issue that our team is still working on to correct.

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Thanks I was referring to that I also have the problem of low battery more problem usb,

And I do not know if I'm the only one with problems in the usb mouse, since it could be related to beta firmware

Quote:

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Originally Posted by gader

Thanks I was referring to that I also have the problem of low battery more problem usb,

And I do not know if I'm the only one with problems in the usb mouse, since it could be related to beta firmware

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I hope the next update fixes the issue you're experiencing as I'm still confused based on the details you provided. If it's the same issue as Darkest then the next version should address it. Thanks.

Armoury version 1.02.17 now available here.

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Originally Posted by Browni

Armoury version 1.02.17 now available here.

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This version should be targeted for Claymore, if it's listed on the Spatha support site then it should include updates for the Spatha but if it isn't then it should be what I remember as mainly an update to address some Claymore issues.

Quote:

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Originally Posted by Bahz

This version should be targeted for Claymore, if it's listed on the Spatha support site then it should include updates for the Spatha but if it isn't then it should be what I remember as mainly an update to address some Claymore issues.

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It is in the Spatha support site, that's how I found it :cool: