AI Suite 3 Version 3.00.10 & 3.00.13 - user test/report thread

Hi,
This beta version got installed in the latest windows 10 pro 1709 but the problem whenever I am running 5-way optimization I can only overclock to 4.3 GHz and it is not allowing anymore. I got 4.7 GHz previously in the previous AI suite 3.

i have motherboard X99-E-10G WS - and use aisuite previous 3.00.13 and working perfect
next step installa windows 10 update for bug intel and aisuite3 stop working
Now installa 3.00.13 and aisuite 3 working perfect but:

versione 3.00.13 force windows 10 use profile "power plan = balanced"
i have change to : high performance but when reboot pc the profile auto change to : balanced
Only solutions is remove aisuite3.
I can not find a solution to keep the profile in higt performacen - only solutions is remove aisuite.
If join on program aisuite the performance is selected= performance and EPU is enable and not disabled.
But the big problem and that "balance profile " force my system to sleep, and my pc poweroff and my program is hung.
old aisuite programs did not make this mess
I want the possibility of using the high perfercormance profile!!
thanks for support

i have motherboard X99-E-10G WS - and use aisuite previous 3.00.13 and working perfect
next step installa windows 10 update for bug intel and aisuite3 stop working
Now installa 3.00.13 and aisuite 3 working perfect but:

versione 3.00.13 force windows 10 use profile "power plan = balanced"
i have change to : high performance but when reboot pc the profile auto change to : balanced
Only solutions is remove aisuite3.
I can not find a solution to keep the profile in higt performacen - only solutions is remove aisuite.
If join on program aisuite the performance is selected= performance and EPU is enable and not disabled.
But the big problem and that "balance profile " force my system to sleep, and my pc poweroff and my program is hung.
old aisuite programs did not make this mess
I want the possibility of using the high perfercormance profile!!
thanks for support

Asus Strix Z370-F
Intel Core i5-8600K
ROG STRIX GTX 1070 Ti
Gskill 8Gx2 3000
Win 10 pro 64bit

I remove 3.00.10 Beta > reboot > AI cleaner > reboot > install 3.00.13.
I still have same issue with 3.00.13.
Attachment 70612

Crosshair VI Hero
Ryzen 7 1800X
RX Vega 64
Hyper X 2400 8GB (lol temporary^^)

1 .Uninstalled old Suite
2. Restart
3. Al3Cleaner
4. Restart
5. Installed Beta Version
6. Restart

Works w/o any fail or bugs.

Quote:

---

Originally Posted by TimeKillerOne

I'm sorry to disappoint you, but this board does not have pwm control for chassis fans at all. 4th pin is used just for rpm monitoring. Check in the manual by yourself, it says "CPU FAN PWM" for cpu fan headers, but only "+5V" for all other headers! I was so sad and disappointed myself, I couldn't believe my eyes :(

And you really should consider swapping those fans for something without magnetic levitation bearing, because those ML fans really require PWM. Otherwise I think they will have shortened lifespan and become loud very soon. I guess you can try using CPU_OPT header or/and fan splitters.

---

" I was so sad and disappointed myself, I couldn't believe my eyes :( " I couldn't agree more. This is something I usually specifically look for, I'm surprised I didn't catch it on this board. However, at the time I had goo-goo eyes for the Z87 with the thermal armor, so I may have missed it on that basis (at least, that's my story and I'm sticking to it). Seeing the 4-pin fan headers was likely the last straw for believing they were PWM headers (Shame on you ASUS. Stop mounting 4-pin chassis fan headers if you board doesn't support PWM fans in those positions).

I doubt the fans will have shortened lifespan. They actually work very well and are very quiet. They are levitating just fine. I have changed the lower RPM up to 700, and the lighting has come back up. The fans are operating almost silently. I'm sure the magnetic bearings are doing their job. It's funny that ASUS would chose to make the 4th pin 5V, which I assume makes the PWM input 100% on these fans, and then control everything by 12V regulation. That's very cheap, considering how much the board cost at the time. I hope their newer boards are pure PWM. I don't purchase 3-pin fans anymore, and all my future boards will have full PWM control. My previous board had full PWM control. Lucky all my fans are working fine. I have basically every fan header on this board used in a Corsair Graphite 760T with a 360mm rad up top, so there is no swapping fan headers. All the fans are four-pin PWM. If the chassis fans are levitating correctly, which I think they are considering how quiet they're running, I think they will be OK.

My Assistant fans are sill not functioning though. At first, they seemed to work but would only come on 100%. Then the Fan Xpert 2 software greyed them out and produced an error saying I needed some ASUS add-in hardware to get those fans working (ASUS FAN EXTENSION CARD is required to enable these items). Now, one is greyed out, but the other is working 0% 100% (but I have shut it off). So, weird, one fan is getting the error, and one seems to work but has to be shut off because it will only work at 100%. However, the BIOS seems to be able to control them. At least, when I boot up the PC the assist fans are on, but they are not loud at all (can't hear them), but I can see the one by the CPU spinning. Then the AI Suite loads, and they ramp up full speed (at least the one does if I turn it on, the other is stuck at that error). The software says "Unknown" for the position of those fans.

I think tomorrow I'm going to check out Speed Fan and see if it's working better on this board than the last time I used it. I hope it can identify the assistant fans. If not, I will let the BIOS run them.

I figured the same problem too...

This is being looked into. May need another update.

Quote:

---

Originally Posted by Seizantherealone

Crosshair VI Hero
Ryzen 7 1800X
RX Vega 64
Hyper X 2400 8GB (lol temporary^^)

1 .Uninstalled old Suite
2. Restart
3. Al3Cleaner
4. Restart
5. Installed Beta Version
6. Restart

Works w/o any fail or bugs.

---

Hi there, could you link me to the AI3Cleaner you used, please? I cannot get any version of Aisuite to load properly and I am not sure the cleaner is even working as the "DOS" screen just pops up for a fraction of a second. Many thanks.

Quote:

---

Originally Posted by Pottypotsworth

Hi there, could you link me to the AI3Cleaner you used, please? I cannot get any version of Aisuite to load properly and I am not sure the cleaner is even working as the "DOS" screen just pops up for a fraction of a second. Many thanks.

---

https://rog.asus.com/forum/showthrea...uite-3-cleaner

That small command prompt window was also visible for a split second on my end when i first tried it, so not sure it is indeed doing anything..

H87-Plus
Win10 x64

AI Suite 3 Beta started working after a clean install (used AI3Cleaner)

Quote:

---

Originally Posted by gogo974

apres telechargement faire clic droit sur dossier et cocher la case debloquer apres extraire et instal asus et voila

---

I'm sorry, but seriously?! 47 posts before yours didn't make you realise that this is NOT a french thread, but an ENGLISH one?! Holy hell dude.

Anyways, whoever still has this issue, I managed to get it to work by the looks of it. I used this video and the download in the description.

https://www.youtube.com/watch?v=hdZ2jfYzSR4

PS: Aicleaner did not work for me, i just uninstalled ai suite 3 and rebooted, installed using the provided installer and it was all fine.

Cheers, Neo
http://youtube.com/neoisgaming

After installing the Bios 3703, it has not been necessary to install the AI Suite III 3.00.13 DIP5 1.05.13 on my Asus Maximus Hero VIII, since everything is still working correctly AI Suite and Rog Front Base ... at the moment .. All with the latest version of AI Suite and DIP that appear in utilities of the official website.

I have installed the new beta and then updated to the new final version BUT "source" is missing for any of the fans, so is thermal zone setting(hardware cooling priority). All the fans refer to the cpu temp. My board is z97 mk2.
Also, the chassis fans do not spin up even I stressed the pc with unigene valley, heaven and real bench. They stay at the lowest value.
The other issue I have an has been, also, mentioned by others in this topic is that there are 500000 handles in task. Before there were 100000 max while idling.

Seems like sticking with the beta at this point is better than this new release?

Well I updated the system to the latest bios (3703) and AI Suite just doesn't work. The front panel misses the time and I cannot edit fan speed and the audio presets are gone. So I'll try this beta I guess.

Quote:

---

Originally Posted by Phrawst

Seems like sticking with the beta at this point is better than this new release?

---

Full release is working fine on my PC. Rog Strix Z270H.

Attachment 70636

When I run setup.exe the only option available to install is Dual Intelligent Processor. Is happening the same to you guys?

Yes, it's not a commutative package. You can install the latest final release on top which will add the rest of the components and neglect the existing DIP

Quote:

---

Originally Posted by katlani

Yes, it's not a commutative package. You can install the latest final release on top which will add the rest of the components and neglect the existing DIP

---

Turned out that installing the latest AI Suite linked at the top of this thread installs everything you need including FanXpert and all other tools.

Many thanks.

confirmed working well on X99-A USB 3.1 and Windows 10 latest, thanks!

3.00.13 stable has been released, why continue using the beta?

Quote:

---

Originally Posted by Seizantherealone

https://rog.asus.com/forum/showthrea...uite-3-cleaner

---

Thank you :)

Quote:

---

Originally Posted by ohn0n0n0

Asus Strix Z370-F
Intel Core i5-8600K
ROG STRIX GTX 1070 Ti
Gskill 8Gx2 3000
Win 10 pro 64bit

I remove 3.00.10 Beta > reboot > AI cleaner > reboot > install 3.00.13.
I still have same issue with 3.00.13.
Attachment 70612

---

I have the exact same issue on a Maximum VIII Impact board.

Quote:

---

Originally Posted by katlani

That small command prompt window was also visible for a split second on my end when i first tried it, so not sure it is indeed doing anything..

---

It is often better, more complete to run the installer in Windows Safe mode, it wasn't installing some programs for me until I did this as they were locked by the system.

Quote:

---

Originally Posted by sblantipodi

3.00.13 stable has been released, why continue using the beta?

---

Released? Lol dude check X99-A II motherboard page for the latest available AISuite version :)

If it wasn't for this forum I would be with software 2 years old. Shame on asus.

Furthermore, where is that version you claim? I don't have the habit of surfing other motherboard pages lol...

PS: AISuite crashing on my system (sorry, its in Portuguese but the key-info is in English:)

Nome da aplicação com falha: AISuite3.exe, versão: 1.0.0.0, carimbo de data/hora: 0x00000000
Nome do módulo com falha: unknown, versão: 0.0.0.0, carimbo de data/hora: 0x00000000
Código de exceção: 0xc0000005
Desvio de falha: 0x00000000
ID do processo com falha: 0x1720
Hora de início da aplicação com falha: 0x01d38f029c934ab4
Caminho da aplicação com falha: C:\Program Files (x86)\ASUS\AI Suite III\AISuite3.exe
Caminho do módulo com falha: unknown
ID do Relatório: 34196aad-684a-4806-a9f9-a469e287e733
Nome completo do pacote com falha:
ID da aplicação relativa ao pacote com falha:

ASUS needs to say for which boards is this software for. Its a mess right now. Some MOBO pages have latest version which also works on MOBOS who don't get the updated link since 2016..wtf asus. Sort this!

Quote:

---

Originally Posted by djhifi

Released? Lol dude check X99-A II motherboard page for the latest available AISuite version :)

If it wasn't for this forum I would be with software 2 years old. Shame on asus.

Furthermore, where is that version you claim? I don't have the habit of surfing other motherboard pages lol...

PS: AISuite crashing on my system (sorry, its in Portuguese but the key-info is in English:)

Nome da aplicação com falha: AISuite3.exe, versão: 1.0.0.0, carimbo de data/hora: 0x00000000
Nome do módulo com falha: unknown, versão: 0.0.0.0, carimbo de data/hora: 0x00000000
Código de exceção: 0xc0000005
Desvio de falha: 0x00000000
ID do processo com falha: 0x1720
Hora de início da aplicação com falha: 0x01d38f029c934ab4
Caminho da aplicação com falha: C:\Program Files (x86)\ASUS\AI Suite III\AISuite3.exe
Caminho do módulo com falha: unknown
ID do Relatório: 34196aad-684a-4806-a9f9-a469e287e733
Nome completo do pacote com falha:
ID da aplicação relativa ao pacote com falha:

---

it seems that your motherboard is not the navel of the world.
https://www.asus.com/Motherboards/RO...Desk_Download/

I agree that Asus should create a page for AiSuite alone.

Quote:

---

Originally Posted by sblantipodi

it seems that your motherboard is not the navel of the world.
https://www.asus.com/Motherboards/RO...Desk_Download/

I agree that Asus should create a page for AiSuite alone.

---

Neither is yours lol, which is what you implied on the previous answer and I tried stating otherwise by going on telling you that "i don't have the habit of checking other MOBOs pages". Being that my entire point: Central, unified, AISuite3 page.

I mean lets agree to disagree on that "mine's better than yours" and move on to the most important thing: YES, we both agree that ASUS should do that central AISuite page. Its just awful right now. A complete, utter mess.
AISuite3 different versions spread across countless MOBOs but some work on others as well (and the other way around). Gosh

Not to mention software bugs by the ton on AISuite3 itself but also GPU Tweak II (which doesn't even allow you to backup profiles before updating). And updating itself is also a manual task. EZ Update? Another useless feature. "No need to update the environ" (since 2016) --> L-O-L

They have a GREAT hardware pipeline but software-wise they are worse than amateurs. I really never understood. I've been their costumer for YEARS now, even buying high-end products (1080ti, PG348Q monitor, etc) and this was always a thing on them. A complete lack of working software and also a very doubtful software "organization" method. Such a shame.

This has been draggin itself for ages now which only leaves me to to chose from one of of two logical conclusions: They either don't give a legit **** about software-side or they think it's enough to hire software engineers from costco and random kindergartens.

I have the same problem with my "AI Suite 3" kernel base.dll My motherboard is an "AM1M-A" since I updated Windows 10 (KB4056892) it can not be executed since its icon is not found directly and it fails when trying to run it , it should be noted that the process at the beginning is high. I'll wait for you to solve this problem, the "Beta" will not use it, because I'm not a laboratory rabbit. regards

Quote:

---

Originally Posted by MasterC@ASUS

After a few people tested and provided positive feedback, AI Suite 3 version 3.00.10 is now available for download. Let us know what you think!
https://www.asuswebstorage.com/navig...30D8CE559DBBFY

alternative download link: https://drive.google.com/file/d/1EBU...ew?usp=sharing

Please note that this is a beta.

---

The beta version of AI Suite is unstable. Crashes frequently. App log :

Faulting application name: AISuite3.exe, version: 1.0.0.0, time stamp: 0x00000000
Faulting module name: dip4.dll, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x000fc8e5
Faulting process id: 0x1db8
Faulting application start time: 0x01d38f030aa27717
Faulting application path: C:\Program Files (x86)\ASUS\AI Suite III\AISuite3.exe
Faulting module path: C:\Program Files (x86)\ASUS\AI Suite III\DIP4\dip4.dll
Report Id: 41b8b3b2-27c2-43f5-a78a-a03e66c9343b
Faulting package full name:
Faulting package-relative application ID:

--Ed

So I’ve just finished a build and did a fresh windows 10 install and have been struggling with AI Suite 3 and Aura Sync and a few other utilities, but I feel like I’ve got it squared away now for the most part and I thought I’d share what I did with you guys.*

Maximus X Formula
*i7-8700k
32gb Gforce-Trident rgb
Windows Fall creators update and BIOS 1003*

*
1.Uninstall all old Asus apps using the windows uninstall tool. I didn’t edit registry or anything.
2.Download AI Suite 3.00.10 from this link (the one asus support provides wouldn’t work and said “check back in 15 hours” what a joke, go figure)*
https://drive.google.com/file/d/1EBU...ew?usp=sharing
3. After downloading, Right click on the zip file and go to properties and check the “unblock” box.
4. Unzip the AI Suite install files. Run ez update (might run on its own). This had an Intel chipset driver that the program said was new (even though I installed the chipset driver from the asus website for my board. I went ahead and installed it.
5. Got to the motherboard support page*https://www.asus.com/us/Motherboards...Desk_Download/ and under utilities select “see all downloads”
6. *Install each utility you want one at a time(obviously do not install the newer AI suite that’s on this page) . Each time you download one, right click on the unzipped file and check the box that says “unblock” if it’s present, not all of them had it. Unzip it and then install by clicking on the asusinstaller file associated with that app. I went one app at a time to be sure I didn’t make a mistake. Now my Aura Sync actually works as well as the AI suite. Also, there are a couple apps that have two versions, I used the latest Aura Sync. Good luck and let me know if this helps!

Quote:

---

Originally Posted by xII Neo IIx

I'm sorry, but seriously?! 47 posts before yours didn't make you realise that this is NOT a french thread, but an ENGLISH one?! Holy hell dude.

Anyways, whoever still has this issue, I managed to get it to work by the looks of it. I used this video and the download in the description.

https://www.youtube.com/watch?v=hdZ2jfYzSR4

PS: Aicleaner did not work for me, i just uninstalled ai suite 3 and rebooted, installed using the provided installer and it was all fine.

Cheers, Neo
http://youtube.com/neoisgaming

---

*facepalm* *sigh*

Quote:

---

Originally Posted by cckid

The beta version of AI Suite is unstable. Crashes frequently. App log :

Faulting application name: AISuite3.exe, version: 1.0.0.0, time stamp: 0x00000000
Faulting module name: dip4.dll, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x000fc8e5
Faulting process id: 0x1db8
Faulting application start time: 0x01d38f030aa27717
Faulting application path: C:\Program Files (x86)\ASUS\AI Suite III\AISuite3.exe
Faulting module path: C:\Program Files (x86)\ASUS\AI Suite III\DIP4\dip4.dll
Report Id: 41b8b3b2-27c2-43f5-a78a-a03e66c9343b
Faulting package full name:
Faulting package-relative application ID:

--Ed

---

Exactly! Just reported the same (or alike) minutes ago. It's in Portuguese (as my W10 machine) but the errors being thrown at the Even Viewer seem to be about the same:

Nome da aplicação com falha: AISuite3.exe, versão: 1.0.0.0, carimbo de data/hora: 0x00000000
Nome do módulo com falha: unknown, versão: 0.0.0.0, carimbo de data/hora: 0x00000000
Código de exceção: 0xc0000005
Desvio de falha: 0x00000000
ID do processo com falha: 0x1720
Hora de início da aplicação com falha: 0x01d38f029c934ab4
Caminho da aplicação com falha: C:\Program Files (x86)\ASUS\AI Suite III\AISuite3.exe
Caminho do módulo com falha: unknown
ID do Relatório: 34196aad-684a-4806-a9f9-a469e287e733
Nome completo do pacote com falha:
ID da aplicação relativa ao pacote com falha:


PS: Im gonna test 3.00.13 and provide feedback.

Does asus have an update on AI Suite 3.00.13? Yesterday they called me and gave me a link to 3.00.10 and told me that the latest windows update fudged up AI for all their boards.....Now I’m seeing people testing 3.00.13, did I miss something?

AI Suite 3.00.13 is not good for the Strix B350-F

It will install but once it does your computer will start getting black screens in gaming sessions or even just watching youtube.
It will make your PC crash go into a black screen and the only way to get out of the black screen is to unplug the PC, holding the power button does nothing.
I was having this issue for a while with my Asus Strix B350-F and couldnt figure out the problem spent a few days and nights playing with the bios and nothing helped
Once I did a fresh install and didnt put AI Suite on my PC everything works fine now.

Finally a full release for the Maximus VIII Formula:

Version 3.00.13
2018/01/16146.47 MBytes
ASUS AI Suite 3
This version 3.00.13 is to fix the compatibility issue, I suggest we say it out loud. Better we add a note saying something like:
Fix compatibility issue between the latest Windows 10 update KB4056892.

- AI Suite 3 v3.00.13
- Dual Intelligent Processors 5 v1.05.13

Running a Ranger VII, this Fixed my issues with older version not working after windows update (spectre/meltdown stuff).
Though i'm not a fan of the widget thing, i'd like to be able to disable that, and just access AI Suite through the System Tray.

Otherwise it looks great (but please let me disable that widget thing :P)

Quote:

---

Originally Posted by TheBekker

Running a Ranger VII, this Fixed my issues with older version not working after windows update (spectre/meltdown stuff).
Though i'm not a fan of the widget thing, i'd like to be able to disable that, and just access AI Suite through the System Tray.

Otherwise it looks great (but please let me disable that widget thing :P)

---

U can disable asus minibar by uncheck it on the AIS3 system tray; right mouse button;
hope i could help.