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  1. I have PMed you the details. It's been three...

    I have PMed you the details.

    It's been three weeks as of writing, and I haven't heard back from Alternate about this case.
    I
  2. Failed multiple times, even.

    Failed multiple times, even.
  3. Could you kindly cite your source for this...

    Could you kindly cite your source for this information?
  4. Replies
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    Woah, cascading thermal failure or something?...

    Woah, cascading thermal failure or something?
    Holy dog bollocks, those machines are only about a year-and-some-change old by now.

    Maybe you should indeed take your money elsewhere. I've seen that...
  5. Their procedure would be to replace the battery...

    Their procedure would be to replace the battery and the keyboard unit.
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    I'm inclined to agree with this sentiment,...

    I'm inclined to agree with this sentiment, especially because ASUS is keeping their lips sealed tight when it comes to acknowledging the problem or recalling the bad units in full.

    The thread on...
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    Mine is currently in for a second round of RMA....

    Mine is currently in for a second round of RMA.
    I am shocked that ASUS has not acknowledged this problem, and I'm shocked that they haven't issued a recall.
    My thread on this already counts 3 pages...
  8. I have done so. And then I have started to do...

    I have done so.
    And then I have started to do some research and have come to the conclusion that ASUS has pushed out a poorly tested products. There are troves of people posting about having this...
  9. What's more concerning is, I did a bit of...

    What's more concerning is, I did a bit of research and for a laptop that's uncommon, this problem sure as heck is common.
    Within 5 minutes I had found 6 people who have had the exact same issue with...
  10. Any followup?

    Any followup?
  11. So we're 6 months later and this story gets a...

    So we're 6 months later and this story gets a followup.

    Spoiler: It's effed up again. ;)

    You can see it here

    Note: Feel free to read the linked service inquiry but keep the discussion here...
  12. Hi! It's me.. Again! Back from the dead! :) ...

    Hi! It's me.. Again! Back from the dead! :)

    Last time I was here, 6 whole months ago, I just had gotten a new battery built in and reported the problem was solved.

    Well, color me surprised; few...
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    The silence is deafening. Nice.

    The silence is deafening. Nice.
  14. Here we go, fellow adventurers! Just got my...

    Here we go, fellow adventurers!

    Just got my machine back with a new keyboard and a new battery.
    Battery stats happily report 50mWh and thus the trials begin.

    Can this thread be moved back...
  15. Here we go, fellow adventurers! Just got my...

    Here we go, fellow adventurers!

    Just got my machine back with a new keyboard and a new battery.
    Battery stats happily report 50mWh and thus the trials begin.

    Can this thread be moved back...
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    If you are going to go for the GX501, make sure...

    If you are going to go for the GX501, make sure you keep an eye on your battery capacity.
    Several users are having issues with battery charge capacity and batteries blowing up / inflating.
    It is a...
  17. Status update: My machine is apparently...

    Status update:

    My machine is apparently underway back from ASUS to the Retailer. I'm going to assume they swapped the battery.
    Seeing other users reporting this issue now, I am starting to get...
  18. Status update: My machine is apparently...

    Status update:

    My machine is apparently underway back from ASUS to the Retailer. I'm going to assume they swapped the battery.
    Seeing other users reporting this issue now, I am starting to get...
  19. Hiya MasterC, I'm currently underway to the...

    Hiya MasterC,

    I'm currently underway to the store. It's a 2 hour train journey so I figured I might as well post a status update.
    Called the retailer (Alternate) and they told me that I could...
  20. Hiya MasterC, I'm currently underway to the...

    Hiya MasterC,

    I'm currently underway to the store. It's a 2 hour train journey so I figured I might as well post a status update.
    Called the retailer (Alternate) and they told me that I could...
  21. That's correct. GX501VIK ...

    That's correct.
    GX501VIK

    https://i.imgur.com/90KaBzb.jpg
    http://i.imgur.com/qiFEzXs.png

    Even on the pictures you can see that the center row on the keyboard is clearly standing convex.
    ...
  22. That's correct. GX501VIK ...

    That's correct.
    GX501VIK

    https://i.imgur.com/90KaBzb.jpg
    http://i.imgur.com/qiFEzXs.png

    Even on the pictures you can see that the center row on the keyboard is clearly standing convex.
    ...
  23. So I decided to look it on for a few more weeks...

    So I decided to look it on for a few more weeks and I've noticed that my keyboard is bulging.
    I'm very curious whether the battery is situated under the keyboard right now.
  24. So I decided to look it on for a few more weeks...

    So I decided to look it on for a few more weeks and I've noticed that my keyboard is bulging.
    I'm very curious whether the battery is situated under the keyboard right now.
  25. This is the Windows battery management output....

    This is the Windows battery management output.
    The battery life of the laptop corresponds with those readouts which is what prompted me to analyze it to begine with.


    I have just enough time to...
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