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  1. Replies
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    There will be a slight delay for this, but rest...

    There will be a slight delay for this, but rest assured, there will be a solution (estimated time: 1-2 weeks).
  2. Sticky: Glad the updated tool helped. The fix for Flare...

    Glad the updated tool helped. The fix for Flare issue has been slightly delayed, but you won't need to wait too much longer - should only be ready in another week or so.
  3. Sticky: Hey guys, here is an updated version of the...

    Hey guys, here is an updated version of the uninstaller (V1.1.2.0). This should resolve the reinstallation issue.
    https://drive.google.com/file/d/1tL22LNAqLWO-G7UQTCLSfCg7dDbZ09-f/view?usp=sharing
    ...
  4. Sticky: Try installing Armoury Crate only first. Then...

    Try installing Armoury Crate only first. Then Aura Creator after reboot.
  5. If you want to control the power/sleep states...

    If you want to control the power/sleep states when the lid closes, this should be controlled within Windows: Control Panel>Hardware and Sound>Power Options>Choose what closing the lid does. I think...
  6. This is the list of games reported, please add to...

    This is the list of games reported, please add to this list if necessary and we'll try to verify. Paladins and War Thunder tested ok on our end.

    Dead by Daylight
    War Thunder (when EAC on)...
  7. Does this mean the uninstaller resolved this...

    Does this mean the uninstaller resolved this issue in your case? Anyone else resolved the issue by using the uninstaller?
  8. Replies
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    1,109

    The fix should be ready by next week guys.

    The fix should be ready by next week guys.
  9. Sticky: It's okay, our software people can read gibberish...

    It's okay, our software people can read gibberish ;)
  10. Sticky: Did you check if your internet connection is ok?

    Did you check if your internet connection is ok?
  11. Sticky: Could you please list the game titles which...

    Could you please list the game titles which trigger EAC? Thanks.
    We tested Paladins and War Thunder, they appear to be fine.
  12. Sticky: The CPU info issue for laptops is resolved....

    The CPU info issue for laptops is resolved. Unfortunately, users will not be able to check the version of any software versions. Let us know if still having problems.
  13. If the uninstaller did not fix the issue, please...

    If the uninstaller did not fix the issue, please report the issue in this thread below and don't forget to provide a log. Thanks....
  14. Replies
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    Aura software can still be used for lighting. The...

    Aura software can still be used for lighting. The most recent version is at the link below:
    https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Lighting_Control_1.07.79_V2.1.zip
  15. Sticky: Before I report this issue, please confirm that...

    Before I report this issue, please confirm that you have not exceeded the max rated current. Have you tried adding each component to the controller one by one? Does it work if only one fan for...
  16. It may be worthwhile to try using a different...

    It may be worthwhile to try using a different browser or PC.
  17. After some testing, it would appear that you will...

    After some testing, it would appear that you will need to resize the picture as a 1024x1024 jpg file. It will not allow you save otherwise.
  18. As I mentioned, the whole structure of the forum...

    As I mentioned, the whole structure of the forum needed to be changed, that's why the avatar upload feature migrated to the ASUS side. As far as I know, you should be able to upload an avatar, please...
  19. We are aware of the CPU info issue and the team...

    We are aware of the CPU info issue and the team is already working on that, I was hoping to provide a date last week but should have a better estimate of when the solution will be ready later this...
  20. We understand many people are hoping to customize...

    We understand many people are hoping to customize more of their personal content. Unfortunately, due to the implementation of GDPR (General Data Protection Regulation) in Europe in 2018, we were...
  21. Sticky: Thanks guys for providing info in the format...

    Thanks guys for providing info in the format requested, it really makes the process more efficient.

    We are aware of the CPU info issue and the team is already working on that, I should have a...
  22. Replies
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    Please jump to this thread and remember to...

    Please jump to this thread and remember to provide a log. Thanks.
    https://rog.asus.com/forum/showthread.php?121465-Armoury-crate-v3-2-4-0-report-here-if-any-issues
  23. Here's a link to the uninstallation tool:...

    Here's a link to the uninstallation tool:
    https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip
  24. Sticky: AURA CREATOR V2.1.3.0 [Please report here if any issues]

    Release Notes:

    Amoury Crate Service v3.2.5 / Armoury Crate Lite Service v3.2.4 + RLS v1.1.10.0 + LS v3.04.24

    "Music" effect enhancement: Auto-detect audio output source
    Bug fixes and UI...
  25. Sticky: Armoury crate v3.2.4.0 [report here if any issues]

    Suggest to uninstall Aura Sync software if already installed.

    Release Notes:
    (Please ensure these updates are installed before reporting issues)
    Core services updates:
    Armoruy Crate Service...
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