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  1. Replies
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    Good review, thanks for sharing :)

    Good review, thanks for sharing :)
  2. Our team couldn't replicate this issue with their...

    Our team couldn't replicate this issue with their retail samples but mine has the same issue so I will pass this sample over to our team to figure out what is causing this.
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    Thank you all for taking the time to provide your...

    Thank you all for taking the time to provide your feedback on this version.

    The color not saving issue is already known and I expect this to be fixed in the next update. The freezing issue where...
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    For all those who have provided all the...

    For all those who have provided all the information over to me and I have confirmed that you're on the list, our service team should contact you within this week. For all those who did not receive a...
  5. Thread: ROG Claymore

    by Bahz
    Replies
    370
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    155,972

    I haven't received any updates for the wrist...

    I haven't received any updates for the wrist rest, I have sent an email to request for an update on this part. I will update everyone once I hear back.
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    The explanation by Falkentyne is not fully...

    The explanation by Falkentyne is not fully correct to many extents, I think some people are going to be mislead to believe the fix is a simple EC update, which isn't the case. I'm told that we're in...
  7. Thanks for reporting this issue, I will pass this...

    Thanks for reporting this issue, I will pass this issue over to our team.
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    Can you explain whey you think 1.05.16 is better?...

    Can you explain whey you think 1.05.16 is better? The initial feedback from most people say that 1.05.22 is a big improvement over 1.05.16
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    So the software crashes every single time on...

    So the software crashes every single time on startup? Did you already update to the latest BIOS?
  10. Replies
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    Thanks for the info, I already passed the...

    Thanks for the info, I already passed the information you provided in replicating the discharging issue over to our NB team.
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    Another update as we have been confirmed that...

    Another update as we have been confirmed that many local banks "may" charge a fee for the wire transfer and it appears most of the fees are quite high and may exceed the tax and duties refund.

    We...
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    Another update as we have been confirmed that...

    Another update as we have been confirmed that many local banks "may" charge a fee for the wire transfer and it appears most of the fees are quite high and may exceed the tax and duties refund.

    We...
  13. Thanks to those who sent this in for RMA so our...

    Thanks to those who sent this in for RMA so our team can further verify the issue because all the retail samples we tested on have passed with the Creator Update (RS2). For everyone else please try...
  14. Thread: ROG Claymore

    by Bahz
    Replies
    370
    Views
    155,972

    Any new stock received will be new stock because...

    Any new stock received will be new stock because they stopped shipments for a few months, some countries have delayed dates due to high quantity order which means it will be further delayed for a few...
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    Thanks for all the feedback so far, I'm testing...

    Thanks for all the feedback so far, I'm testing it out today and see if our testing results are identical.
  16. Our team will provide new version soon to address...

    Our team will provide new version soon to address this issue.
  17. Replies
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    60,665

    I'm pushing our team to provide us an update as...

    I'm pushing our team to provide us an update as soon as possible and I believe that this issue will be fixed soon since the issue has been further escalated to both companies.
  18. Replies
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    Thank you to those who got back to me with more...

    Thank you to those who got back to me with more info on the color not saving issue.
  19. Sticky: I know what you mean but currently the majority...

    I know what you mean but currently the majority demand is still single monitor and of course the numbers continue to increase for multi-monitor setups. Engineering wise I think it's totally possible...
  20. Sticky: AURA RGB on keyboards and mice already exist and...

    AURA RGB on keyboards and mice already exist and more and more models will become available, for headsets I'm sure we'll see something in the near future. :)

    For gamepads, joysticks, and...
  21. OK gotcha, sorry for the misunderstanding.

    OK gotcha, sorry for the misunderstanding.
  22. Sticky: We'll definitely be offering more microphone...

    We'll definitely be offering more microphone products in the future and a lot of them will be targeted for professional and gaming use and a lot of them will definitely incorporate some of the things...
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    Thanks for sharing this information, I'll pass it...

    Thanks for sharing this information, I'll pass it over to our team to further investigate this.
  24. Replies
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    Do you think it would be possible to provide...

    Do you think it would be possible to provide sample/recording of the cutting issue that you mentioned?
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    33,450

    Thanks for sharing this, it's very good...

    Thanks for sharing this, it's very good information with good details as well.
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