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  1. Replies
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    As ASUS have announced no technical fix or...

    As ASUS have announced no technical fix or commitment to fix the root issue, I have not had the confidence in sending the laptop back (especially when the laptop is with me now in Europe instead of...
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    Hi Bahz, From my perspective, when I buy a...

    Hi Bahz,

    From my perspective, when I buy a product from any company I expect it to do its job well. I'm less interested in a refund, I'm more interested in seeing how ASUS is handling this...
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    Yes, when I did my test the battery dropped to...

    Yes, when I did my test the battery dropped to 83% (and kept dropping).

    I reported this on post #534 on 06-25-2017 02:35 AM. That was two months ago.
    ...
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    Elite Dangerous in VR (using the Oculus Rift). ...

    Elite Dangerous in VR (using the Oculus Rift).

    For myself I decided it was too risky to send my machine back for the ASUS RMA process. The technical support people didn't really understand the...
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    I'm totally in the same boat. I specially...

    I'm totally in the same boat.

    I specially chose the ASUS GL502VS because of the 15" form factor and the 2.6kg weight. ASUS other machines are all 17" / 3.5+kg monsters that I really find...
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    I've been pulling up reviews of the KabyLake...

    I've been pulling up reviews of the KabyLake GL702VS and reading all of them.

    According to the reviews:
    - No*report of the battery discharge during heavy usage on AC power.
    - There are reports...
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    If the "lines" look like the image is tearing...

    If the "lines" look like the image is tearing (seen usually as a diagonal tear) and your monitor does not support GSync, try turning on VSync. This will lock the frame rate to the monitor refresh...
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    You've paid for a laptop with an Nvidia 1070 and...

    You've paid for a laptop with an Nvidia 1070 and you've decided to cap the framerate to 30FPS? Yeah that would push the power demand down quite a bit - but still you've paid a lot of money for that...
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    I contacted ASUS via the ASUS support website and...

    I contacted ASUS via the ASUS support website and they are telling me that an RMA number can only be created over the phone. I told them it is a design fault and sent them Bahz's public announcement,...
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    @ezles91 The best workaround right now is to...

    @ezles91 The best workaround right now is to undervolt the GPU (and CPU if required) to keep the laptop under 160 watts at full load. I run MSI Afterburner and limit the GPU to 1700MHz @ 825mV...
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    GL502VS(K) discharge issue questions

    Hi Everyone,

    *Seems like the previous threads about the GL502VS(K) battery discharge issue has been locked so I'm making a new one.

    Bahz (ASUS) have promised a full credit for the GL502VS....
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    Another user experience, it didn't fix my issue....

    Another user experience, it didn't fix my issue.

    BIOS 302 on the GL502VS (Intel Skylake CPU).
    230 watt power supply.

    Tested on Elite Dangerous game menu using Oculus Rift CV1 in VR.

    With...
  13. Yep, the heaviest battery drain on my GL502VS is...

    Yep, the heaviest battery drain on my GL502VS is in VR. Particularly certain VR games such as Elite Dangerous. I'm running an Oculus Rift and pretty much have to undervolt the GPU to avoid battery...
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    Daggasoft, I don't know if this will reach you...

    Daggasoft,

    I don't know if this will reach you in time, but this is how you undervolt the NVIDIA 1070 GPU. For me this was the single biggest power sucking component.
    ...
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    On my GL502VS (Skyake) with a 230 watt power...

    On my GL502VS (Skyake) with a 230 watt power supply, if I run the machine on stock CPU and GPU voltages the battery drain still occurs.

    My machine:

    ASUS GL502VS (Skylake)
    32GB RAM
    Intel 600p...
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    Hi Griven, Did you look at the other thread on...

    Hi Griven,

    Did you look at the other thread on this forum regarding the Windows Creator issue? I think you'll want to look at this fix:
    ...
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    I sent a PM to Bahz (since it has been 4 weeks...

    I sent a PM to Bahz (since it has been 4 weeks since he asked me for my details). Bahz has told me that the ASUS notebook team are "still working on a solution" (quoted from his message).

    Let's...
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    This is running Elite Dangerous using a Virtual...

    This is running Elite Dangerous using a Virtual Reality system (Oculus Rift CV1). For me, no other gaming, rendering or video transcoding workload is as power intensive (I saw a draw of 15% per...
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    On my GL502VS, I only needed to undervolt the...

    On my GL502VS, I only needed to undervolt the 1070 GPU to avoid the battery discharge issue (curve profile has a max. of 1700MHz @ 825mV). I found that I did not need to undervolt the CPU.
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    ASUS sent me the upgraded 230 watt power supply...

    ASUS sent me the upgraded 230 watt power supply as part of the warranty service.

    I called ASUS Customer Service on the official Australian support number (1300 278 788), and I described the...
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    I know it is very easy to miss important...

    I know it is very easy to miss important information on such a long thread such as this, so I'm replying to @metaphysician and @apemonkeychimp's previous two posts on information I've already posted...
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    Thanks Fenriv!

    Thanks Fenriv!
  23. Replies
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    Hi Fenriv, Thanks for your post and battery state...

    Hi Fenriv, Thanks for your post and battery state data. Can I ask what software tool you used, and any tips on the measurement procedure? It looks like a very useful way to conduct the measurement.
    ...
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    I can confirm that the problem has NOT been fixed...

    I can confirm that the problem has NOT been fixed in BIOS 301. I came in late from work tonight and did some testing.

    Please ASUS fix this issue properly, or explain why it isn't fixable. We need...
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    Just an update: Bahz replied to my PM. He...

    Just an update: Bahz replied to my PM.

    He says he is collecting information from users and will forward the information to ASUS within this week.

    He says that within 2 weeks ASUS should...
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