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Type: Posts; User: STARRAIN@ROG

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  1. Hi Psycrow, Could you please reinstall Realtek...

    Hi Psycrow,
    Could you please reinstall Realtek Audio Driver V6.3.9600.2276 from our support site and then check it again?
    Please also restore bios to all default settings. If it only occur on the...
  2. Hi Aiiv2022, Do you get random BSOD and crash on...

    Hi Aiiv2022,
    Do you get random BSOD and crash on bios 0707? Did you got random BSOD and crash after fresh OS install and didn't install any drivers or apps?
    Have you restored bios to all default...
  3. Hi Aiiv2022, Do you get random BSOD and crash on...

    Hi Aiiv2022,
    Do you get random BSOD and crash on bios 0707? Did you got random BSOD and crash after fresh OS install and didn't install any drivers or apps?
    Have you restored bios to all default...
  4. Hi Grendel602, The WHEA 17 error message is...

    Hi Grendel602,
    The WHEA 17 error message is under investigation.
    However, our tech team didn't encounter hangups, BSODS or crash issues.
    You mentioned "Hangups and BSODS occur right after fresh...
  5. Hi Grendel602, May I have a video about the...

    Hi Grendel602,
    May I have a video about the crashes and artifacts with bios all default settings and installing the graphics card in PCIEX16(G5)?
    Thank you.
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    Hi shaunboy, After updated KB4023057, did system...

    Hi shaunboy,
    After updated KB4023057, did system freeze or Starcraft 2, Shadow of the Tomb Raider game crash? How long did you play the game and it crashed this time?
    If it still occurs, may I have...
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    Hi Alf-life, Thank you for your reply. Did the...

    Hi Alf-life,
    Thank you for your reply.
    Did the nvidia control panel crash with driver V27.21.14.6235 after updated to win11?
    After updated win11 21h2 22000.348(KB5007262), the games still crash...
  8. Hi yalcin Akbal, I'll consult our tech team...

    Hi yalcin Akbal,
    I'll consult our tech team about the ram.
    Thank you.
  9. Hi phantomapollyon, Do you also get WHEA 17...

    Hi phantomapollyon,
    Do you also get WHEA 17 errors but without any issues?
    Have you also tried disabled PCH PCIE Express ASPM in the BIOS settings and haven't gotten the errors?
    Is the bios...
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    Hi Puchiko, Is the model name GL531GT? May I...

    Hi Puchiko,
    Is the model name GL531GT? May I have the serial number via PM and a photo or video about the screen?
    If the screen is all black now, can you connect to an external monitor to see if...
  11. Hi crowndroyal, Did you install both graphics...

    Hi crowndroyal,
    Did you install both graphics card in PCIEX16_1 and PCIEX16_3, so you haven't tried PCIEX16_2?
    Please also try PCIEX16_1 and PCIEX16_2.
    If it is still black screen, please restore...
  12. Hi Nuckels, Our tech team had checked the wake...

    Hi Nuckels,
    Our tech team had checked the wake up delay video you provided and it is normal.
    I'm not sure if the delay in games is lighter than the wake up delay, so it cannot be grabbed via a...
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    Hi TrebleTA, For RGB, if you power cycle the...

    Hi TrebleTA,
    For RGB, if you power cycle the router, it would be red at first, and then stayed blue as your setting?
    For NAT and wifi disconnection, please reset the router with "Initialize..."...
  14. Hi gustavyeung, Is the time in bios same as the...

    Hi gustavyeung,
    Is the time in bios same as the OS clock also 7-8 hours behind?
    Please refer to the following link to adjust the time in bios.
    https://www.asus.com/support/FAQ/1043640/
    Thank you.
  15. Hi Psycrow, Do you mean cannot find the location...

    Hi Psycrow,
    Do you mean cannot find the location to uninstall Sonic Studio 3?
    May I have model name of the motherboard, the bios version, the audio driver version, the Sonic Studio 3 version and...
  16. Hi crowndroyal, Which slot do you install in one...

    Hi crowndroyal,
    Which slot do you install in one graphics card only and it is working fine?
    Do you mean you have tried both of them on PCIEX16_1, PCIEX16_2, PCIEX16_3, and each of them are working...
  17. Hi yalcin Akbal, I'm afraid the ram is not on...

    Hi yalcin Akbal,
    I'm afraid the ram is not on our qvl list.
    https://rog.asus.com/motherboards/rog-crosshair/rog-crosshair-viii-dark-hero-model/helpdesk_qvl_memory
    To make sure compatibility,...
  18. Hi JellyLama, It would be released with staged...

    Hi JellyLama,
    It would be released with staged rollout.
    Could you please check it again on 12/8?
    Thank you.
  19. Hi Grendel602, Thank you for your reply.

    Hi Grendel602,
    Thank you for your reply.
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    Hi TrebleTA, Do you mean although change aura...

    Hi TrebleTA,
    Do you mean although change aura light color in UI settings, it only glow red?
    Are the rules for playstation NAT been changed and you cannot adjust it?
    May I have a video about color...
  21. Hi Anton1o, Thank you for your reply. It seems...

    Hi Anton1o,
    Thank you for your reply.
    It seems the issue didn't occur on the specific bluetooth devices.
    Could you please update bios 413 and check bluetooth again?
    If it still does not connect...
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    Hi Alf-life, May I double confirm you didn't...

    Hi Alf-life,
    May I double confirm you didn't open the laptop and only use the original ram and hard drive?
    Do you still use bundled OS or install OS by yourself?
    Do you mean cannot open nvidia...
  23. Hi JellyLama, Please enter Armoury Crate ->...

    Hi JellyLama,
    Please enter Armoury Crate -> Settings -> Update Center to update FanXpert SDK to v1.00.44, and restart the pc again.
    90835
    Then, please see if the FanControlService still crash and...
  24. Hi kiriup, May I have the serial number of the...

    Hi kiriup,
    May I have the serial number of the motherboard via PM?
    Thank you.
  25. Hi yalcin Akbal, Here is our equipment list....

    Hi yalcin Akbal,
    Here is our equipment list.
    BIOS: 3801
    CPU: Ryzen 7 5800x
    DRAM: G.SKILL-F4-3600C16Q 16GB*2
    HDD:
    Samsung 980 pro 1TB (windows)
    Samsung 970 evo 250gb
    Samsung 870 sata ssd 2tb...
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