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Type: Posts; User: STARRAIN@ROG

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  1. Hi sblantipodi, I'm afraid our tech team need...

    Hi sblantipodi,
    I'm afraid our tech team need the Corsair RAM version such as CMT32GX5M2X6200C36(Ver 5.43.13). Please take a picture of your RAM like this.
    93101
    For Corsair CMT32GX5M2X6200C36, it...
  2. Hi D3hum4niz3d, May I double confirm you also...

    Hi D3hum4niz3d,
    May I double confirm you also got orange light and 00 Qcode when the pc hardlocked with the first dark hero motherboard?
    Please try bios 4201 with bios all default settings.
    If the...
  3. Hi JamesAndersonJr, If you switch off PSU and...

    Hi JamesAndersonJr,
    If you switch off PSU and switch on PSU to turn on the pc, does the post screen shows?
    If yes, do you have the random no post screen issue when reboot in windows system for few...
  4. Hi sblantipodi, Thank you for your information....

    Hi sblantipodi,
    Thank you for your information.
    I'll consult our tech team more about this.
  5. Hi Woomack, I'll inform our local RMA center to...

    Hi Woomack,
    I'll inform our local RMA center to look after it.
    Thank you for your information.
  6. Hi D3hum4niz3d, Do you hear the electrical noise...

    Hi D3hum4niz3d,
    Do you hear the electrical noise from the right audio channel of the headphones or also speakers?
    Does it also occurs when plug the headphones or speakers into the front panel? or...
  7. Hi Sahaj, Thank you for your video. May I have...

    Hi Sahaj,
    Thank you for your video.
    May I have the driver version you got from Mokichu? Does it also fix the timeout error?
    Do you get the timeout error everytime you turn on the pc over 4 hours?...
  8. Hi sblantipodi, Could you please share me the...

    Hi sblantipodi,
    Could you please share me the requested information? Our tech team will refer to your information and scenario for further checking.
    If you don't want to provide the information on...
  9. Hi Woomack, I understand there is some internal...

    Hi Woomack,
    I understand there is some internal process in the store. Once the store helps to create RMA, please share me the RMA number for tracking.
    Thank you for your help.
  10. Hi Nuckels, After consulted our tech team, there...

    Hi Nuckels,
    After consulted our tech team, there is no side effect to both enabling Acoustic Noise Mitigation as well as slow slewrate when set to fast/4 or fast/8.
    Thank you.
  11. Hi Woomack, Please send the motherboard to our...

    Hi Woomack,
    Please send the motherboard to our RMA again and share the new RMA number to me.
    I'll inform our local RMA center to check it again.
    Thank you.
  12. Hi scotth, Sorry for misunderstanding. Since...

    Hi scotth,
    Sorry for misunderstanding.
    Since our tech team cannot reproduce the issue with 3.5mm headphones. It is probably system related, so we would suggest use another HDD to install new OS,...
  13. Hi Woomack, I'll consult our team more about...

    Hi Woomack,
    I'll consult our team more about your case.
    Thank you.
  14. Hi Panell, If you have tried two memory modules,...

    Hi Panell,
    If you have tried two memory modules, please send the motherboard to our RMA for further examination.
    Thank you.
  15. Hi Sahaj, May I have a video about the Sonic...

    Hi Sahaj,
    May I have a video about the Sonic studio not opening issue you mentioned?
    Does is also occurs on bios 2403 with bios all default settings and reinstall Realtek Audio Driver V6.0.9244.1...
  16. Hi JaEDias, If you remove the SSDs, is the...

    Hi JaEDias,
    If you remove the SSDs, is the PCIEx16_1 running at x16?
    Is there no device in PCIE slot except PCIEx16_1 with the two SSDs installed?
    May I have a photo of the below scenario? Have...
  17. Hi asus5234, After consulted our tech team, if...

    Hi asus5234,
    After consulted our tech team, if you use integrated GPU, only one monitor shows the video.
    If you want to use daisy chain, please install a discrete graphics card and refer to...
  18. Hi cuentaaaa12 and all, Our tech have found it...

    Hi cuentaaaa12 and all,
    Our tech have found it is same amplify level issue with the competitor's motherboard, so we have sent feedback to Realtek for further analysis.
    Thank you.
  19. Hi gkhann and all, Our tech have found it is...

    Hi gkhann and all,
    Our tech have found it is same amplify level issue with the competitor's motherboard, so we have sent feedback to Realtek for further analysis.
    Thank you.
  20. Hi Woomack, Is your serial number...

    Hi Woomack,
    Is your serial number M9MCFM00419***V?
    Thank you.
  21. Hi scotth, I'm afraid our tech team cannot...

    Hi scotth,
    I'm afraid our tech team cannot reproduce the issue with 3.5mm headphone. The sound preview plays back in DCS SR.
    Here are the testing video....
  22. Hi PSYKOnz, The USB connection is for data...

    Hi PSYKOnz,
    The USB connection is for data handling.
    It would work as you get a USB A to micro USB and to plug the micro into the fan controller and the USB A plug into one of the USB 3.2 port on...
  23. Replies
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    Hi moxiejeff, Our tech team didn't get WHEA 17...

    Hi moxiejeff,
    Our tech team didn't get WHEA 17 errors on bios 1403, so we want to check the scenario in detail.
    Does Microsoft Flight Simulator close itself and WHEA 17 error show on bios 1403 with...
  24. Hi Panell, The q code 55 is probably ram...

    Hi Panell,
    The q code 55 is probably ram related.
    https://www.asus.com/support/FAQ/1043948/
    Have you reset cmos and tried another ram stick in each ram slot?
    Thank you.
  25. Hi sblantipodi, Because the motherboard is one...

    Hi sblantipodi,
    Because the motherboard is one of pc components, the pc combination would be a the key for the issue.
    I'm afraid we need the specific information for further checking. Could you...
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