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  1. Replies
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    Welcome to the forums and wish it could be under...

    Welcome to the forums and wish it could be under better circumstances, but hopefully somebody has a solution.

    Anyway, unless you used conductive thermal paste that went somewhere it shouldn't...
  2. Glad to help. fyi. Not sure that you are...

    Glad to help.

    fyi.
    Not sure that you are worried about this, but according to the GL503VM vga downloads, there are both Nvidia and Intel vga drivers which tells me the model supports both vga...
  3. Hi, According to the global website specs...

    Hi,

    According to the global website specs below (please be sure to switch to the specs page for your notebook model), the GL503VD has HDMI 1.4 output, but the GL503VM should have HDMI 2.0 output....
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    Hi, Sorry for the delay, but the GL12 should...

    Hi,

    Sorry for the delay, but the GL12 should have two large 'side' doors and sounds like you have already removed one of the 'side' doors.
    Just remove the other 'side' door to access the area...
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    Welcome to the forums! You may want to check...

    Welcome to the forums!

    You may want to check which G501 model that you have, but for the G501JW it sounds like there are different motherboard versions to support SATA3 or NVME M.2 SSDs as in the...
  6. Welcome to the forums and thanks for the links! ...

    Welcome to the forums and thanks for the links!

    It's a good question and one thing to keep in mind is that ASUS currently treats upgrades differently for systems sold complete like notebooks vs....
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    You may also want to compare Windows 10 versions...

    You may also want to compare Windows 10 versions (search /run 'Winver' to see if you are running the latest Win10 v1909 which maybe you don't want to yet if your working unit isn't running it?) and...
  8. Welcome to the forums! Not sure how much it...

    Welcome to the forums!

    Not sure how much it will help, but consider taking a look at this FAQ/video below to see if it helps.

    https://www.asus.com/US/support/FAQ/1040569

    If necessary, you...
  9. Welcome to the forums! If you have the GL12CX...

    Welcome to the forums!

    If you have the GL12CX model, the user manual on p15 below mentions you should use a 7mm thickness SSD if you want to go with that.
    ...
  10. Glad to help and thanks for the feedback!

    Glad to help and thanks for the feedback!
  11. Unfortunately, haven't personally worked with...

    Unfortunately, haven't personally worked with external mice for this , but had more ideas below and if necessary, you may also want to confirm which FAQ your Armoury Crate version looks like.
    ...
  12. Welcome to the forums! Unfortunately, don't...

    Welcome to the forums!

    Unfortunately, don't have a G703GX lying around to check, so hopefully we can get more help from others if there are still any problems, but you will want to check your...
  13. Hi, Not sure which GL503V model you have, but...

    Hi,

    Not sure which GL503V model you have, but according to the global website specs below, looks like it should be supporting NVMe drives.
    ...
  14. Welcome to the forums! Do you know that your...

    Welcome to the forums!

    Do you know that your G531GU may include a USB type-C display port output and want to confirm / look into that option?
  15. Actually, if you don't mind sharing your solution...

    Actually, if you don't mind sharing your solution for others, that would be great, otherwise, don't worry about it. Thanks and glad you could solve it.
  16. alcheryong76, yes, although the G20CI is a unique...

    alcheryong76, yes, although the G20CI is a unique system, you may want to go with a more standardized system next time if it makes sense.

    Also, not sure if the issue is really a problem with the...
  17. alcheryong76, unfortunately the G20CI uses a...

    alcheryong76, unfortunately the G20CI uses a customized motherboard, so do not know of other motherboard alternatives you can use.

    If there is nothing wrong with your motherboard, don't expect...
  18. Welcome to the forums! Not sure that your...

    Welcome to the forums!

    Not sure that your system is under warranty anymore, but even if it is not under warranty and if it makes sense, consider checking with your local ASUS support to see if...
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    If everything was fine until you replaced the...

    If everything was fine until you replaced the motherboard, ASUS repair normally needs to enable the keyboard backlight function at their facility when they replace motherboards (no idea why this...
  20. Hi, Welcome to the forums! Unfortunately,...

    Hi,

    Welcome to the forums!

    Unfortunately, not sure if this has anything to do with the issue you are seeing, but thought you may want to check or follow the thread below if you are not already....
  21. Welcome to the forums! It's not recommended to...

    Welcome to the forums!

    It's not recommended to use any hard drives thicker than 9.5mm.
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    Thanks for the update! If possible, can you...

    Thanks for the update!

    If possible, can you please share what worked for you?

    Did you update the bios or reassemble the speaker?
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    Welcome to the forums! It's a good idea to...

    Welcome to the forums!

    It's a good idea to provide some pictures to be clear if not too much trouble, but you may want to explain what you mean when you say UEFI bios (others have asked before, so...
  24. Again, just trying to be thorough, but memory...

    Again, just trying to be thorough, but memory slots on the motherboard can go bad too (solder connections can be a weak point?), so suggest using only a single memory slot at a time rather than both...
  25. May be worrying too much about edge cases, but...

    May be worrying too much about edge cases, but also don't want you to be stuck with a cpu that doesn't solve the problem, so just something to consider and don't think we can rule out the motherboard...
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