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  1. Hi Sahaj, Our tech team still co-work with...

    Hi Sahaj,
    Our tech team still co-work with Realtek to investigate the amplifier issue.
    I'll keep you updated if there is any news.
    Thank you.
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    Hi D_BRASCO, Sorry for typo. Do you remember...

    Hi D_BRASCO,
    Sorry for typo.
    Do you remember the chipset driver version on bios 4201?
    May I have the serial number and bios settings(.CMO file) on bios 4201 with a Dynamic overclock setting via...
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    Hi DocratesCR, Could you please consult the...

    Hi DocratesCR,
    Could you please consult the retailer to see if they can help to send the GPU to our RMA?
    Thank you.
  4. Hi IvayloStrix, I'll consult our tech team more...

    Hi IvayloStrix,
    I'll consult our tech team more about this.
    Thank you.
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    Hi dancezos, Thank you for your reply. I've...

    Hi dancezos,
    Thank you for your reply. I've received your PM.
    I'll consult our tech team more about this.
    Thank you.
  6. Hi Sahaj, Sorry for late reply. I'm afraid our...

    Hi Sahaj,
    Sorry for late reply.
    I'm afraid our tech team cannot reproduce the Sonic Studio 3 timeout and DtsApo4Service.exe crashing issues.
    Please follow the steps below to try reinstall the...
  7. Hi sblantipodi, I'll forward the information to...

    Hi sblantipodi,
    I'll forward the information to our tech team as well.
    Thank you.
  8. Hi Woomack, Hope everything is going well.

    Hi Woomack,
    Hope everything is going well.
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    Hi D_BRASCO, Was the CPU stuck at 0.547GHZ on...

    Hi D_BRASCO,
    Was the CPU stuck at 0.547GHZ on bios 4201 with bios all default settings?
    Did it occur after idle for a while or when running the specific apps? How long did you idle or run the apps...
  10. Hi IvayloStrix, May I have a video while you...

    Hi IvayloStrix,
    May I have a video while you shutdown the system completely, switching off the psu or unpluging the power wait a bit and when you connect and start to use "listen to device" in...
  11. Hi zeon801305, Do you want to disable or disable...

    Hi zeon801305,
    Do you want to disable or disable standby power of the USB connected device when the pc is off?
    Do you mean only get the issue with your iPhone and iPad connecting to USB-A ports...
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    Hi DocratesCR, Thank you for your reply. Please...

    Hi DocratesCR,
    Thank you for your reply.
    Please send the Rog Strix 3090Ti LC to our RMA for further examination and share the RMA number to me once you get the RMA number.
    Thank you.
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    Hi dancezos, Is your bios version 327? For...

    Hi dancezos,
    Is your bios version 327?
    For iGPU, is there GPU power saving option in Armoury Crate > device page?
    Do you get artifacts and the game crash when use Directx12? in DC mode or AC mode?...
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    Hi DocratesCR, Do you hear the noise every time...

    Hi DocratesCR,
    Do you hear the noise every time you turn on the pc and it is constant?
    The noise was not present when you install the Rox Strix 3090Ti LC but it occurred since the fourth day?
    May...
  15. Hi Serj Ajeossi, Thank you for your reply....

    Hi Serj Ajeossi,
    Thank you for your reply.
    Please help to check if it also occurs when connecting ROG Delta to other pc.
    Thank you.
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    Hi Warryor3D, Please help to check if it occurs...

    Hi Warryor3D,
    Please help to check if it occurs on bios 4201 with bios all default settings.
    Thank you.
  17. Hi sblantipodi, Thank you for your reply. I'll...

    Hi sblantipodi,
    Thank you for your reply.
    I'll share this information to our tech team to check it again.
    Thank you.
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    Hi DocratesCR, Is your CPU cooler also AIO...

    Hi DocratesCR,
    Is your CPU cooler also AIO cooler?
    If you remove Rox Strix 3090Ti LC, is the noise still there?
    Thank you.
  19. Hi IvayloStrix and Serj Ajeossi, Is the cold...

    Hi IvayloStrix and Serj Ajeossi,
    Is the cold boot you mentioned boot after switching the PSU off and on? or does it also occur after restart in windows setting?
    Does it occur when connecting ROG...
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    Hi moxiejeff, Do you WHEA 17 error show on bios...

    Hi moxiejeff,
    Do you WHEA 17 error show on bios 1403 with bios all default settings in Microsoft Flight Simulator, unless you disable PCI Express Native Power Management?
    Do you have any issue when...
  21. Hi edmond2016, Thank you for your video. Please...

    Hi edmond2016,
    Thank you for your video.
    Please remove other drives and only install the M.2 NVME SSD to check again.
    If it is still cannot boot into windows and not showing in boot priority with...
  22. Hi sblantipodi, May I also have specific ram...

    Hi sblantipodi,
    May I also have specific ram model name, version and picture of Corsair Dominator 4400MHz C36 with Micron chips(the ram you mentioned is certified to work with 4 sticks)?
    Have you...
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    Hi Warryor3D, May I know how you check the...

    Hi Warryor3D,
    May I know how you check the processing frequency drops below 0.562 when system freeze? or system didn't freeze?
    Does it also occur on bios 4201 with bios all default settings?
    Thank...
  24. Hi Warryor3D, May I know how you check the...

    Hi Warryor3D,
    May I know how you check the processing frequency drops below 0.562 when system freeze?
    Does it also occur on bios 4201 with bios all default settings?
    Thank you.
  25. Hi edmond2016, Do you mean if you use a...

    Hi edmond2016,
    Do you mean if you use a dedicated GPU, you can enable CSM to boot into OS, but if you use iGPU, it only enter bios and can't enable CSM and change the boot priority option?
    Did you...
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