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Type: Posts; User: Bill@ASUS

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  1. Hello Tegan Thank you for your thread. I'm...

    Hello Tegan
    Thank you for your thread. I'm terribly sorry that you have to go through that trouble
    I've contacted related personnel to help resolving this matter
    Thank you
  2. Replies
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    2,015

    Hello Marlen Thank you for your inquiry. Yes,...

    Hello Marlen
    Thank you for your inquiry.
    Yes, you can still RMA your unit in your country, just contact your local Asus service center or support line
    Our personnel will arrange the process. As...
  3. Hello MichaelW I'm sorry that you have to go...

    Hello MichaelW
    I'm sorry that you have to go through this
    Can you please send me a PM with any of the following details that you do have available?

    Product S/N:
    Case ID#:
    RMA#:

    Also please...
  4. Replies
    1
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    809

    Hello Poison [BLX] Thank you for your inquiry....

    Hello Poison [BLX]
    Thank you for your inquiry.
    I've passed your case over to our service team.
    They will be in contact as soon as they have more information on your request, thank you
  5. Replies
    44
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    13,152

    Hello Ocelot Can you help us fill out the form...

    Hello Ocelot
    Can you help us fill out the form that I mentioned earlier?
    It would help us a lot for our team for further analysis, thank you
  6. Replies
    44
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    13,152

    Hello jbasemoine Have you emailed the form to...

    Hello jbasemoine
    Have you emailed the form to me?
    Thank you
  7. Replies
    2
    Views
    970

    Hello necroasus Can you please send me a PM...

    Hello necroasus
    Can you please send me a PM with any of the following details that you do have available?

    Product S/N:
    Case ID#:
    RMA#:

    Also please pass me your contact details:
    Full name: ...
  8. Replies
    76
    Views
    37,347

    Hello zebulon2 No need for now. Thank you for...

    Hello zebulon2
    No need for now. Thank you for your feedback.
    We are still sorting out the information everyone has provided
    Thank you
  9. Replies
    8
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    2,692

    Hello ettorelandolfi About this matter , can...

    Hello ettorelandolfi
    About this matter , can you help filling out the form in the link below?
    I'll pass this to our tech team directly for further investigation and analysis....
  10. Hello Jarv0 Does the crash occurs on other OS?...

    Hello Jarv0
    Does the crash occurs on other OS?
    We didn't receive similar Bluetooth issue on this board.
    If this effects your functionality of this board, I would suggest to send it for check ups...
  11. Replies
    8
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    2,692

    Hello ettorelandolfi How about the driver? What...

    Hello ettorelandolfi
    How about the driver? What versions of drivers have you tried?
    Have you tried the latest driver from AMD or from our official website?
    Thank you
  12. Replies
    3
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    1,891

    Hello Cory29 Thank you for your inquiry. About...

    Hello Cory29
    Thank you for your inquiry. About this matter , can you help filling out the form in the link below?
    I'll pass this to our tech team directly for further investigation and analysis....
  13. Replies
    8
    Views
    2,692

    Hello ettorelandolfi Thank you for your inquiry...

    Hello ettorelandolfi
    Thank you for your inquiry
    Can you provide some screenshots of your settings?
    Also, can you tell me the versions of your applications mentioned?
    Thank you

    PS: your link...
  14. Hello toronto699 I'll pass your concern to our...

    Hello toronto699
    I'll pass your concern to our team for further information
    Thank you
  15. Replies
    3
    Views
    1,369

    Hello TommoBedhair I would suggest to send it...

    Hello TommoBedhair
    I would suggest to send it for RMA to avoid spending more money
    Our engineers will test it out for you, thank you
  16. Replies
    8
    Views
    10,506

    Hello strommj Thank you for your inquiry I'll...

    Hello strommj
    Thank you for your inquiry
    I'll consult our team on this matter
    Thank you
  17. Replies
    2
    Views
    1,580

    Hello Eberwolf If the GPU works on other...

    Hello Eberwolf
    If the GPU works on other motherboards, than the issue may be on your Z270E
    Do you have any other GPU to test with? If you are not sure what to do, I would suggest you to RMA it...
  18. Replies
    6
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    3,260

    Hello fleer Can you post your GPU Tweak...

    Hello fleer
    Can you post your GPU Tweak settings?
    Which version are you using currently?
    Does it work with only one card installed?
    Thank you
  19. Replies
    3
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    3,019

    Hello nachopr Does the hardware pop up in the...

    Hello nachopr
    Does the hardware pop up in the device manager?
    Have you tried manually changing the driver to the correct ones?
    Thank you
  20. Hello blodchoklad Thank you for your feedback...

    Hello blodchoklad
    Thank you for your feedback
    I'll report this issue back to our team
    Thank you
  21. Replies
    1
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    3,006

    Hello wldrevil VPN fusion lets you run a VPN...

    Hello wldrevil
    VPN fusion lets you run a VPN and an ordinary internet connection simultaneously. So even if other network users need to use an VPN, you can still enjoy maximum gaming speeds. Is...
  22. Replies
    3
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    1,300

    Hello DJ-UniK In your case, I would suggest to...

    Hello DJ-UniK
    In your case, I would suggest to send it in for checks and repairs
    Thank you
  23. Hello PanterAftw Is the line visible on any...

    Hello PanterAftw
    Is the line visible on any settings?
    If yes, I would suggest to RMA it. Our engineers will sort this out for you
    Thank you
  24. Replies
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    3,610

    Hello all Thank you for your inquiry. About this...

    Hello all
    Thank you for your inquiry. About this bug , can anyone experiencing this help filling out the form in the link below?
    I'll pass this to our tech team directly for further investigation...
  25. Replies
    44
    Views
    13,152

    Hello jbasemoine You can just write down your...

    Hello jbasemoine

    You can just write down your main 3 HDDs
    The S-Spec number, also known as the specification number, is a five character string printed on the processor and processor label. You...
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