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Type: Posts; User: Bill@ASUS

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  1. Replies
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    13,152

    Hello All Thank you for your inquiry. About this...

    Hello All
    Thank you for your inquiry. About this issue , can you help filling out the form in the link below?
    I'll pass this to our tech team directly for further investigation and analysis....
  2. Hello enyceedanny Thank you for your inquiry....

    Hello enyceedanny
    Thank you for your inquiry. About the two bugs you mentioned, can you help filling out the form in the link below?
    I'll pass this to our tech team directly for further...
  3. Hello Jarv0 Can you tell me what is your...

    Hello Jarv0
    Can you tell me what is your current BIOS version?
    Also, Can you provide a photo showing this blue indicator?
    I'll consult our team about this along with your information, thank you
  4. Replies
    5
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    2,822

    Hello Maushi Have you tried stripping your...

    Hello Maushi
    Have you tried stripping your build to the basic and try it from there?
    Have you checked your power button? Sometimes, some of the buttons would stuck on the pressed position
    Not...
  5. Replies
    5
    Views
    2,042

    Hello Cory29 Thank you for your inquiry. About...

    Hello Cory29
    Thank you for your inquiry. About this bug, can you help fill out the form in the link below?
    I'll pass this to our tech team directly for further investigation and analysis....
  6. Hello thegoblintechie Thank you for your...

    Hello thegoblintechie
    Thank you for your inquiry. About bug 3, can you help fill out the form in the link below?
    I'll pass this to our tech team directly for further investigation and analysis....
  7. Replies
    76
    Views
    37,347

    Hello all I see that emsir has not had this...

    Hello all
    I see that emsir has not had this issue after downgrading to BIOS 3401 and back to 3501.
    If any one who's still experiencing this issue after performing emsir's method
    Please tell me the...
  8. Replies
    9
    Views
    3,869

    Hello Moloch This Motherboard only support...

    Hello Moloch
    This Motherboard only support Windows10 64bit
    Thank you

    67533
  9. Hello Leatjuhh I've consulted our team. This...

    Hello Leatjuhh
    I've consulted our team.
    This product will be delivered to several resellers in The Netherlands within this month.
    Also, FYI, Alternate has the keyboard in stock, thank you
  10. Replies
    19
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    9,455

    Hello Gofran According to our website, yes it...

    Hello Gofran
    According to our website, yes it works with aura sync, thank you.
  11. Replies
    2
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    3,499

    Hello nachopr Thank you for your inquiry. Did...

    Hello nachopr
    Thank you for your inquiry.
    Did your issue occur before you purchased XG station?
    Can you provide more information about your current setup?
    What your current OS version? Driver...
  12. Hello marcelmaria According to your...

    Hello marcelmaria
    According to your description, do you mean that the fan will only start to spin if GPU temperature is above 65 degrees? Does it keeps spinning if the temp has dropped under 65...
  13. Hello StarfoxD What's the BSOD error messages...

    Hello StarfoxD
    What's the BSOD error messages that you are getting?
    What troubles did you run into when trying to install any OS?
    Please describe more about your issue
    Thank you
  14. Hello avikbellic911 We do provide Win10 drivers...

    Hello avikbellic911
    We do provide Win10 drivers for this board
    You can find them here:
    https://www.asus.com/us/Motherboards/RAMPAGE_IV_BLACK_EDITION/HelpDesk_Download/
    Please note that the BIOS...
  15. Replies
    1
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    1,289

    Hello VysseEnzo Have you tried reinstalling the...

    Hello VysseEnzo
    Have you tried reinstalling the driver or update the driver of your Bluetooth?
    What do you mean by you can not toggle it? Isn't there an option that you can enable it if you right...
  16. Replies
    3
    Views
    2,973

    Hello Av8tor2 Yes, DIMM.2 on Zenith Extreme...

    Hello Av8tor2
    Yes, DIMM.2 on Zenith Extreme does support both SATA and NVMe m.2 SSDs.
    Thank you
  17. Replies
    3
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    2,973

    Hello Av8tor2 I'll consult our team about your...

    Hello Av8tor2
    I'll consult our team about your question
    I'll get back to you once I got more info on this
    Thank you
  18. Replies
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    6,698

    Hello nemesyssoft We have simulated the test...

    Hello nemesyssoft
    We have simulated the test environment base on the information provided and here is the result:

    01.Mac OS 10.13 is the beta version and the official version is 10.12.6. We...
  19. Replies
    1
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    990

    Hello Zipp0 Thank you for your inquiry. What do...

    Hello Zipp0
    Thank you for your inquiry. What do you mean by "motherboard does not keep the settings of default bios"? Do you mean that you can not change the setting values other than the default...
  20. Replies
    76
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    37,347

    Hello Three of Twelve Can you tell me more...

    Hello Three of Twelve
    Can you tell me more about the issue you have experienced?
    What your build SPEC?
    Can you tell me about your setup steps that triggered this issue?
    If only the mobo, RAM,...
  21. Replies
    19
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    6,698

    Hello nemesyssoft I can't access the system...

    Hello nemesyssoft
    I can't access the system diagnostic on your Google Drive
    It returned with a "Not found, error 404" message. Can you check your link again for me?
    Thank you
  22. Replies
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    6,698

    Hello nemesyssoft We found the same issue as...

    Hello nemesyssoft
    We found the same issue as yours on a Macbook when playing music on iTunes
    we'll address this issue to our team and fix it as soon as possible
    In the mean time, can you provide...
  23. Hello onnovampire Thank you for your inquiry...

    Hello onnovampire
    Thank you for your inquiry
    Have you checked our QVL(Qualified Vendor List) ?
    You can see it here:
    https://www.asus.com/us/Motherboards/ROG-ZENITH-EXTREME/HelpDesk_QVL/
    Thank you
  24. Replies
    76
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    37,347

    Hello all Thanks for the inquiry. I'll report...

    Hello all
    Thanks for the inquiry. I'll report this to our team about this matter. Thank you
  25. Replies
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    2,416

    Hello wesleysnipez That's quite old that the...

    Hello wesleysnipez
    That's quite old that the monitor acted so strangely
    Have you consider sending it for repairs?
    Our engineers will sort things out for you
    Thank you
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