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Type: Posts; User: Blake@ASUS

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  1. Replies
    4
    Views
    177

    Hello dreixel, I'm sorry, there is no Home and...

    Hello dreixel,
    I'm sorry, there is no Home and Insert on this keyboard.
  2. Hello futolpapi, You may use Windows update to...

    Hello futolpapi,
    You may use Windows update to help you, but you will need to run it a few times.
    Or you can send your device back to service center to let us install it for you.
    Thank you.
  3. Dear all, Thank you for your feedback. All your...

    Dear all,
    Thank you for your feedback.
    All your opinion has been reported.
  4. Replies
    20
    Views
    11,639

    Hello cemil, Please kindly send your device to...

    Hello cemil,
    Please kindly send your device to service center for further examination.
    Thank you.
  5. Hello CROZ7, Please kindly send your device to...

    Hello CROZ7,
    Please kindly send your device to service center for further examination.
    Thank you.
  6. Replies
    4
    Views
    252

    Hello invisns, We suggest to use SSD from larger...

    Hello invisns,
    We suggest to use SSD from larger brands, to have better compatibility.
    Thank you.
  7. Replies
    5
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    187

    Hello VampOni, This model support DDR3 1600MHz...

    Hello VampOni,
    This model support DDR3 1600MHz RAM.
    Thank you.
  8. Hello MIkeFe, Please kindly contact our local...

    Hello MIkeFe,
    Please kindly contact our local service team in your country for more detail information.
    Thank you.
  9. Hello Armanis, AURA Creator does not support...

    Hello Armanis,
    AURA Creator does not support your model
    Which BIOS and Nvidia driver version are you using now? It should have been updated and solved the issue.
    For your touchpad issue, please...
  10. Replies
    2
    Views
    148

    Hello lidwig259, You have really good ears!...

    Hello lidwig259,
    You have really good ears!
    2100rpm is really low for a gaming device with all those spec, and there is only 30db when the device is idle!
    You may check if there is abnormal sound,...
  11. Dazechan, Please kindly send your device to our...

    Dazechan,
    Please kindly send your device to our official service center for further examination.
    Sorry for any inconvenience caused.
    Thank you.
  12. Replies
    4
    Views
    163

    Hello mattpunx90, Please kindly send your device...

    Hello mattpunx90,
    Please kindly send your device to service center and PM me your SN or RMA number.
    Thank you.
  13. Replies
    32
    Views
    3,214

    Hi rohmuk333, Thank you for the video. I have...

    Hi rohmuk333,
    Thank you for the video.
    I have reported this issue and will keep you updated.
  14. Hello John, May you double check your model...

    Hello John,
    May you double check your model name or PM me the SN?
    Thank you.
  15. Replies
    34
    Views
    944

    Hello Padraigo, Which CPU version you have?...

    Hello Padraigo,
    Which CPU version you have?
    i9-10980HK or i7-10875H ?
    Thank you.
  16. Replies
    12
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    6,611

    Hello edsphinx, Which model do you have? Thank...

    Hello edsphinx,
    Which model do you have?
    Thank you.
  17. Replies
    6
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    190

    Hello Zuluch, The maximum resolution and...

    Hello Zuluch,
    The maximum resolution and frequency of GL704GM display export from HDMI is 4096x2160, 60Hz.
    Thank you.
  18. Replies
    4
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    177

    Hello dreixel, I'm sorry that as this is a 14...

    Hello dreixel,
    I'm sorry that as this is a 14 inch device, compromise on the keyboard keys is a must and common thing.
    We do not suggest to remap the keyboard as the BIOS, firmware, drivers are...
  19. Replies
    3
    Views
    166

    Hello crisdix, Does the fan works and the...

    Hello crisdix,
    Does the fan works and the temperature would drop after you turn off the game?
    As long as there is no other operation issue (lagging, frozen...), it's fine,
    it's ok for such a...
  20. Replies
    3
    Views
    166

    Hello crisdix, As long as there is no other...

    Hello crisdix,
    As long as there is no other operation issue (lagging, frozen...), it's fine,
    it's ok for such a device with those parts on your laptop.
    Thank you.
  21. Dear all, Please refer to below notice from...

    Dear all,
    Please refer to below notice from Intel
    https://www.intel.com/content/www/us/en/support/articles/000055804/processors.html?wapkw=SA-00289
    We are following this on our BIOS setting....
  22. Hello baaastet, Well then....was there any...

    Hello baaastet,
    Well then....was there any update or modification before the SD card issue occurred?
    Which BIOS version are you using now?
    Thank you.
  23. Replies
    20
    Views
    11,639

    Hello cemil, Was there any update or...

    Hello cemil,
    Was there any update or modification before the issue occurred?
    Which BIOS and driver version you are using now?
    Thank you.
  24. Hello CROZ7, Do you still encounter the device...

    Hello CROZ7,
    Do you still encounter the device shut down after the repair?
    Thank you.
  25. Dear all, We are working on this issue, we just...

    Dear all,
    We are working on this issue, we just made some progress.
    Thank you to some user's support on this.
    If there is anything new, I will let you know.
    Thank you.
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