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Type: Posts; User: RippedTester170

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  1. I sent GL502VS to ASUS Service Center in...

    I sent GL502VS to ASUS Service Center in Grapevine, TX 3 times now (all within the first year of ownership). 2 times involved this update matter (originally going from 1607 to 1703) and the 3rd time...
  2. Has anyone attempted updating Windows 10 from...

    Has anyone attempted updating Windows 10 from Home to Pro to see if this might resolve the seemingly endless update problem?
  3. My 4th attempt on the 1803 update somehow went...

    My 4th attempt on the 1803 update somehow went through on my GL502VS. It was rocky, but it completely successfully.

    I have no idea if this helps, but I pulled all peripheral equipment (wireless...
  4. ASUS reply will be denial.

    "I wonder what kind of workaround this scumbag company will come up with for 1803."

    That's an easy question to answer.....nothing. If a workaround is to be had, it will have to come from here.
  5. There is more going on than just the SSD

    Just my input on this....I don't think this will solve the problem, but it will help a host of matters. I had my GL502VS back to ASUS Service Center 3 times in the last year for matters related to...
  6. Were U able to test the keyboard during the install process?

    During the clean install, was there an opportunity to try the keyboard out? If so, did it work and then not work when the problematic KB update installs?

    The MS techs want me to do a clean...
  7. Kb4090913

    Well, that didn't work. MS threw out the update in 'W10 update Tuesday' today.

    https://support.microsoft.com/en-us/help/4090913/march5-2018kb4090913osbuild16299-251

    The problem is, it didn't...
  8. Bad Windows Security Update

    The Window 10 - 1709 - KB4074588 security update probably did this. You are not alone.

    MS just fessed up to this earlier this week.
    ...
  9. Adding insult to injury

    After all the messing around with the Fall Creator Update issue, my keyboard is now unresponsive. I thought I was finally in the clear and actually started to enjoy this laptop again. The only button...
  10. Replies
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    ASUS GL502VS Unresponsive Keyboard

    Same problem here.

    Had the W10 1709 - 2018-2 update about a week ago. Used the PC on/off a few times since. All worked fine. I went to use it yesterday and the only key that works is the power...
  11. ASUS SSd Drive swap

    It's a THNSN5256GPU7 TOSHIBA SSD drive. This the drive they installed on the first ASUS warranty service repair. I recall the original was a proprietary Samsung unit (not an EVO).

    Hope that helps.
  12. The SSD change

    The first time I sent it in to ASUS for service they swapped out the Samsung (original equipment) SSD for a Toshiba equivalent. I don't have the PC with me now, but I will get the exact model number...
  13. Got my GL502VS back from ASUS Service Center yesterday - FOLLOWUP

    An update...Previous post (I received my GL502VS back from 2 rounds of ASUS service over this issue). They replaced practically everything but the video card and plastic (the motherboard - twice).
    ...
  14. Got my GL502VS back from ASUS Service Center yesterday

    Sent it in to ASUS twice now under warranty for this condition. I have been without the PC for over 2 months and only owned it 6. On what planet is that considered acceptable customer service?
    ...
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