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Type: Posts; User: Bill@ROG
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01-26-2018, 03:03 AM
- Replies
- 5
- Views
- 933
Hello DemiSLayer If you have further questions,...
Hello DemiSLayer
If you have further questions, please reply here
Thank you -
01-26-2018, 01:40 AM
Thread: Endless issues with my G20CB
by Bill@ROG- Replies
- 5
- Views
- 1,462
Hello chilinmichael I'm sorry for the late...
Hello chilinmichael
I'm sorry for the late reply.
I've checked your unit status with our local personnel
Your unit should be already arrived to your address
If you have further questions, please... -
01-25-2018, 06:58 AM
Thread: Worst RMA experience ever
by Bill@ROG- Replies
- 10
- Views
- 2,335
Hello PatrickF Currently ,our latest phone...
Hello PatrickF
Currently ,our latest phone series is the Zenfone 4. If you have any inquiry regrading Asus phone, you are welcome to post your concern in the Zentalk forum. Thank you -
01-18-2018, 09:58 AM
Thread: RMA turnaround time
by Bill@ROG- Replies
- 18
- Views
- 10,665
Hello teshreve Sorry for the late reply. I've...
Hello teshreve
Sorry for the late reply.
I've passed your information to our local personnel
They will investigate your case and contact you when necessary
Thank you -
01-18-2018, 07:59 AM
Thread: Asus PG279Q flickering issues!
by Bill@ROG- Replies
- 1
- Views
- 1,436
Hello Cigarjohn I'm sure that you have tried...
Hello Cigarjohn
I'm sure that you have tried almost all troubleshooting methods
I would suggest to return your monitor for a exchange of a new one if you can.
Otherwise, send it for RMA, thank you -
01-18-2018, 06:37 AM
Thread: Worst RMA experience ever
by Bill@ROG- Replies
- 10
- Views
- 2,335
Hello PatrickF Please keep in mind that this is...
Hello PatrickF
Please keep in mind that this is the ROG forum, specifically for ROG and gaming related products only.
If you have any inquiries regarding ASUS mobile phone model ZS570KL, please... -
01-18-2018, 03:35 AM
Thread: G752VS still crashing after second RMA
by Bill@ROG- Replies
- 5
- Views
- 1,185
Hello Mr.VooDoo according to your description,...
Hello Mr.VooDoo
according to your description, this is not a hardware issue
Please check your software and all your drivers again.
Thank you -
01-18-2018, 03:24 AM
Thread: No Update On GX501 RMA
by Bill@ROG- Replies
- 1
- Views
- 689
Hello Can you please send me a PM with any of...
Hello
Can you please send me a PM with any of the following details that you do have available?
Product S/N:
Case ID#:
RMA#:
Also please pass me your contact details:
Full name:
Phone#: -
01-18-2018, 03:13 AM
Thread: Sent Laptop In For Repair
by Bill@ROG- Replies
- 1
- Views
- 878
Hello Can you please send me a PM with any of...
Hello
Can you please send me a PM with any of the following details that you do have available?
Product S/N:
Case ID#:
RMA#:
Also please pass me your contact details:
Full name:
Phone#: -
01-11-2018, 02:19 AM
- Replies
- 106
- Views
- 127,842
Hello all My apology for my late reply Our team...
Hello all
My apology for my late reply
Our team is currently developing and testing new versions or our utility software to resolve the UAC messages and other bugs
we are working the best we can.... -
01-10-2018, 10:03 AM
Thread: PCI-E runs at x8 instead of x16
by Bill@ROG- Replies
- 46
- Views
- 74,044
Hello Can you please send me a PM with any of...
Hello
Can you please send me a PM with any of the following details that you do have available?
Product S/N:
Case ID#:
RMA#:
Also please pass me your contact details:
Full name:
Phone#: -
01-05-2018, 03:01 AM
Thread: G752VS still crashing after second RMA
by Bill@ROG- Replies
- 5
- Views
- 1,185
Hello Mr.VooDoo If the issue is solely on games,...
Hello Mr.VooDoo
If the issue is solely on games, maybe it's not the hardware issue anymore
Is your OS system updated to the latest version?
How about drivers? Are they updated as well?
Have you... -
01-05-2018, 02:47 AM
- Replies
- 2
- Views
- 1,139
Hello Warrigal Can you please send me a PM with...
Hello Warrigal
Can you please send me a PM with any of the following details that you do have available?
Product S/N:
Case ID#:
RMA#:
Also please pass me your contact details:
Full name: ... -
01-05-2018, 02:45 AM
- Replies
- 5
- Views
- 1,328
Hello Ex0duS5150 I've passed your case to our...
Hello Ex0duS5150
I've passed your case to our local personnel
They will get in touch with you very soon
Thank you for your patience -
01-05-2018, 02:42 AM
Thread: Terrible support from Asus
by Bill@ROG- Replies
- 14
- Views
- 4,369
Hello kathampy Sorry for the long wait I...
Hello kathampy
Sorry for the long wait
I already contacted our local personnel and informed them about this matter.
They should be in contact with you soon, thank you -
01-04-2018, 07:50 AM
Thread: Over 2 months repair (Still waiting)
by Bill@ROG- Replies
- 4
- Views
- 1,437
Hello WilliamsonIV I've already sent your...
Hello WilliamsonIV
I've already sent your information to the related personnel
They should be in contact with you very soon
Thank you -
01-04-2018, 06:42 AM
Thread: RMA turnaround time
by Bill@ROG- Replies
- 18
- Views
- 10,665
Hello teshreve Can you please send me a PM with...
Hello teshreve
Can you please send me a PM with any of the following details that you do have available?
Product S/N:
Case ID#:
RMA#:
Also please pass me your contact details:
Full name: ... -
12-29-2017, 07:37 AM
Thread: Advanced RMA for Maximus VIII Hero
by Bill@ROG- Replies
- 2
- Views
- 897
Hello BlueFyre Can you please send me a PM...
Hello BlueFyre
Can you please send me a PM with any of the following details that you do have available?
Product S/N:
Case ID#:
RMA#:
Also please pass me your contact details:
Full name: -
12-29-2017, 07:30 AM
- Replies
- 5
- Views
- 1,328
Hello Ex0duS5150 Can you please send me a PM...
Hello Ex0duS5150
Can you please send me a PM with any of the following details that you do have available?
Product S/N:
Case ID#:
RMA#:
Also please pass me your contact details:
Full name: ... -
12-27-2017, 09:58 AM
Thread: Over 2 months repair (Still waiting)
by Bill@ROG- Replies
- 4
- Views
- 1,437
Hello WilliamsonIV Can you please send me a PM...
Hello WilliamsonIV
Can you please send me a PM with any of the following details that you do have available?
Product S/N:
Case ID#:
RMA#:
Also please pass me your contact details:
Full... -
12-27-2017, 09:54 AM
Thread: Endless issues with my G20CB
by Bill@ROG- Replies
- 5
- Views
- 1,462
Hello chilinmichael If you have further...
Hello chilinmichael
If you have further questions regarding the RMA
Please reply here, thank you -
12-20-2017, 08:27 AM
Thread: Strix Tactic Pro dim backlight
by Bill@ROG- Replies
- 5
- Views
- 5,340
Hello numeprenume I don't know what went wrong....
Hello numeprenume
I don't know what went wrong. I would suggest to RMA your unit if you are unsure what to do next.
Thank you -
12-20-2017, 06:30 AM
Thread: Terrible support from Asus
by Bill@ROG- Replies
- 14
- Views
- 4,369
Hello kathampy Thank yo for your post I'll ask...
Hello kathampy
Thank yo for your post
I'll ask our personnel to take care of your case
Thank you -
12-20-2017, 06:28 AM
Thread: C6H, problems with USB card on PCIEX4_3
by Bill@ROG- Replies
- 43
- Views
- 15,029
Hello Juanlo Thank you for your inquiry. About...
Hello Juanlo
Thank you for your inquiry. About this bug , can you help filling out the form in the link below?
I'll pass this to our tech team directly for further investigation and analysis.... -
12-20-2017, 06:25 AM
Thread: ASUS Rog Strix GL702ZC RMA
by Bill@ROG- Replies
- 4
- Views
- 1,538
Hello Can you please send me a PM with any of...
Hello
Can you please send me a PM with any of the following details that you do have available?
Product S/N:
Case ID#:
RMA#:
Also please pass me your contact details:
Full name:
Phone#:
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