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  1. Replies
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    Hi Dodgexander, Thank you for your reply and...

    Hi Dodgexander,
    Thank you for your reply and information. I'll forward them to our tech team.
    May I double confirm the compatibility list is the qvl list on our support site>Other Devices>HDD...
  2. Hi Icehunter, Which apps and how long you run...

    Hi Icehunter,
    Which apps and how long you run the apps would get BSOD?
    In addition to WD SN770, which SSD you have tried and which M.2 slot you have tried?
    Have you also tried another PSU?
    Thank...
  3. Replies
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    435

    Hi adam11998833, If you have cross checked all...

    Hi adam11998833,
    If you have cross checked all other components, please send your motherboard to our RMA for further examination.
    Please describe your issue in detail while send RMA as it looks...
  4. Hi zeon801305, The problem of crackling sound is...

    Hi zeon801305,
    The problem of crackling sound is that volume of the playback software change too quickly, for example increase or reduce or mute. This suddenly change will result in a discontinuous...
  5. Replies
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    26,556

    Hi Dodgexander, Most likely the whea 17 errors...

    Hi Dodgexander,
    Most likely the whea 17 errors are related to your riser cable. May I have the specific model name, photo and purchase link of your riser cable?
    Could you please refer to the...
  6. Hi w4rdog, The first pic is with LLC 1 settled...

    Hi w4rdog,
    The first pic is with LLC 1 settled but APE is off, so performance would be better. The second one is with AC loadline modified to 0.68, which is lower than standard voltage, so it would...
  7. Hi Icehunter, Do you get BSOD on bios 1601 with...

    Hi Icehunter,
    Do you get BSOD on bios 1601 with bios all default settings(no XMP, no OC)?
    Does it occur when run the specific apps or also occurs at idle? How often does it occurs?
    Have you tried...
  8. Replies
    4
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    88

    Hi TrebleTA, Have you changed ISP connecting...

    Hi TrebleTA,
    Have you changed ISP connecting cable to check it again?
    Thank you.
  9. Replies
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    435

    Hi adam11998833, Do you have freezing issue...

    Hi adam11998833,
    Do you have freezing issue since first build or after any settings or components changed?
    In addidtion to no OC, please also make sure all bios settings are default.
    Have you...
  10. Replies
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    26,556

    Hi Dodgexander, Thank you for your reply. If...

    Hi Dodgexander,
    Thank you for your reply.
    If there is any update form our tech team, I'll keep you updated.
  11. Replies
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    435

    Hi adam11998833, Do you mean you have freezing...

    Hi adam11998833,
    Do you mean you have freezing issue without any error message and have to shut it down or reset?
    Does it also freeze on bios 1601 with bios all default settings(no OC)?
    Does it...
  12. Replies
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    88

    Hi TrebleTA, As I replied in another thread, we...

    Hi TrebleTA,
    As I replied in another thread, we use the same DSL driver in all firmware version, so most likely it is ISP related issue. Please check or change ISP connecting cable to see if there...
  13. Hi PSYKOnz, Thank you for your feedback. As...

    Hi PSYKOnz,
    Thank you for your feedback.
    As you said, ITE Gen2x2 Flash Tool is part of the FCNotification. If you don't want to see it in task manager, and you don't need QC/PD charge...
  14. Hi ‘ǺœŦ I'm afraid msi afterburner is not...

    Hi ‘ǺœŦ
    I'm afraid msi afterburner is not our app, and looks like you want some experience sharing for GPU overclock, so I'll move this thread to OVERCLOCKING & TWEAKING.
    Hope you can get more...
  15. Replies
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    Hi TrebleTA, After consulted with our tech team,...

    Hi TrebleTA,
    After consulted with our tech team, if you set up duplicate open nat profile, all of them would show in port forwarding log, but only the first one is valid.
    Also, our tech team saying...
  16. Hi ƑǺŜŦ Is the red light always on or...

    Hi ƑǺŜŦ
    Is the red light always on or flashing?
    May I know how you judge voltage is unstable? Do you have issues when it goes to 450 watts or 470 watts in benchmark?
    If you overclock GPU, how...
  17. Replies
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    26,556

    Hi Dodgexander, We are testing with similar GPU,...

    Hi Dodgexander,
    We are testing with similar GPU, but our tech team would like to know if the issue still occurs without GPU riser cable.
    Please share me the result if it is possible.
    Thank you.
  18. Replies
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    Hi owsianka, Sorry it was not clear. I meant let...

    Hi owsianka,
    Sorry it was not clear. I meant let the pc enter bios and test it with minimum components in bios utility since you mentioned it would freeze when idle.
    If you have tried it and cross...
  19. Replies
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    137

    Hi TrebleTA, After checked our tech team, the UI...

    Hi TrebleTA,
    After checked our tech team, the UI on firmware 3.0.0.4.386.45660 was abnormal. Sorry for any misunderstanding or inconvenience caused.
    About your need for VPN Fusion, we have reported...
  20. Replies
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    137

    Hi TrebleTA, I'll consult our tech team more...

    Hi TrebleTA,
    I'll consult our tech team more about this.
    Thank you.
  21. Replies
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    Hi TrebleTA, I'll consult our tech team to see...

    Hi TrebleTA,
    I'll consult our tech team to see if they have any idea about it.
    Thank you.
  22. Replies
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    26,556

    Hi Dodgexander, I'm afraid it is still under...

    Hi Dodgexander,
    I'm afraid it is still under testing and investigation.
    I'll keep you updated if there is any news.
    Could you please help to check if the issue still occurs without GPU riser...
  23. Replies
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    435

    Hi owsianka, Have you also tried reinstalling...

    Hi owsianka,
    Have you also tried reinstalling windows?
    If it also occurs in bios, please test with minimal components in bios.
    a. Keep the CPU, CPU radiator fan and a single DRAM installed on the...
  24. Hi w4rdog, B660 supports APE function, which can...

    Hi w4rdog,
    B660 supports APE function, which can make CPU to operate under the best balance. It is not recommended to adjust the load line calibration to avoid effecting performance.
    Thank you.
  25. Replies
    15
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    435

    Hi owsianka, Does it also freeze on bios 1601...

    Hi owsianka,
    Does it also freeze on bios 1601 with bios all default settings(no OC)?
    Is there any error message when it freezes?
    Does it occur when running the specific apps or also occur in idle...
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