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The Digital Storm AURA is because it's on a 34" curved monitor and the graphics card is still a huge concern because all they got is a open vent on the cover. Like I said before I would be more...

Something similar with AURA has already been discussed before, changing based on gaming environment/conditions is something a lot of people requested for. I would believe this will be a feature that...

It must be very bulky, can you share which brand and model? It's possible to do, but how big do you need to make it and will it still have a big market that's interested in something like that? I...

Software Version: 1.02.17
80% Firmware Version: 1.07.01

I'm thinking the issue you're having is an IC issue on the keyboard and you probably need to get it replaced because I can't replicate the...

The technology behind the GX series notebooks is not perfected yet, I think there's still quite a bit of room for improvement. I don't think they will consider transferring this technology over to...

They plan to release it with the installer so please wait for them to upload this new version where it will make life a lot easier for those who don't know how to extract the BIOS file.

No reports of buttons sticking, I would assume it might be just your mouse. I think better to return it for a replacement first and if you confirmed it's definitely an issue then I can pass this over...

This version should be targeted for Claymore, if it's listed on the Spatha support site then it should include updates for the Spatha but if it isn't then it should be what I remember as mainly an...

I was told I "should" be receiving the beta next week.

Our software team is still looking into this but quite a few reports indicate the issue for Gladius is fixed and it's actually occurring for Claymore for some people. I'll share more info once I...

Thanks for sharing this, actually only one other person shared info on issues with NZXT HUE+, it's good to hear that it's now resolved through some simple steps.

Are you having issues installing it? You should manually uninstall any previous versions then reinstall the latest version. If you didn't install previous versions then simply the software.

Can you share screenshot of the AURA FW and software version for both the Gladius II?
You can try this beta which is meant for the Claymore but I do believe that there is new FW Gladius II as well....

Can you provide more details on this issue? I'm a bit confused on what you're referring to.

Thanks for sharing your results with us.

I have already passed the info over to our contact windows from HQ service team. They should contact the local teams to provide additional details for them.

I'll follow up with our product managers to see if I can get new updates on this.

Just another update from our team is that they've been in discussion with Samsung and are currently working on the issue. Samsung has refused to share more details on the issue and recommended all...

Can you share your full system specifications including OS? Just a sudden random thought, have you ever tried plugging in the card to one of the PCIe x16 slots instead of the PCIe X1 slots?

The...

Internal decisions on engineering changes/fixes on existing models is determined by the R&D team. They spent time to investigate this matter, they also spent time to assess whether or not this...

All businesses have operating procedures in place, that's all that can be said. What you're implying is to not follow any of those and have a business all based on trust. I'm a customer of many...

For those that have speaker related issues, please PM me with your serial number so we can track the notebook in our system and also see if there are other returned units in the same batch with the...

For those who reported that EZ Update is missing in the software, please try this version below:
https://drive.google.com/file/d/0ByttoGNV2zOCY0RwbXRlcnBoWjQ/view?usp=sharing

It would be much...

I provided a link earlier in the thread, it's a version without IOMAP64.sys process which is related, have you tried it?
https://drive.google.com/file/d/0ByttoGNV2zOCbkRGYjc5bkJLcWM/view?usp=sharing

Hi there,

This doesn't qualify to be posted in this section, for your issue you should contact technical support for help first and they will let you know if you need to send it back for RMA.
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