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  1. Hi, Welcome to the forums and thanks for the...

    Hi,

    Welcome to the forums and thanks for the interest in ASUS products.

    if you check the official ASUS website specs or check with ASUS support, we normally only approve or guarantee what we...
  2. Apologize for the delay and consider working with...

    Apologize for the delay and consider working with your local ASUS support on it more if you think it can help, but feel free to work with me if you prefer.
    If you have already updated the Vbios for...
  3. fyi. Was able to fool around with this more and...

    fyi.
    Was able to fool around with this more and see the missing Panel Overdrive setting issue.

    Apparently the Armoury Crate on the G513QY downlaod page will also install 4.1.6.0 which still had...
  4. I'm still running the original ASUS Windows image...

    I'm still running the original ASUS Windows image that came with the G513QY-212.SG15 and Armoury Crate automatically updated to 4.0.10.0.

    Yes, was wondering how you ended up with Armoury Crate...
  5. Welcome to the forums! If you are referring to...

    Welcome to the forums!

    If you are referring to the Best Buy G513QY-212.SG15 model, we have a unit available for testing and the sticker on the screen bezel mentions "300Hz 3ms" so if you have not...
  6. Hi, Although I should probably know doesn't...

    Hi,

    Although I should probably know doesn't your notebook have a GPU switch in Armoury Crate and have you tried changing it?

    If you're running in Optimus mode, guessing the Intel graphics may...
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    Hi toronto699, Haven't talked to HQ more about...

    Hi toronto699,

    Haven't talked to HQ more about this if we want to look into it more later, but if you see the TPM Module listed in device manager and tpm.msc says it is ready to use, it appears to...
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    toronto699, thanks for the link and information,...

    toronto699, thanks for the link and information, but it doesn't appear to be a public page accessible through the www.asus.com webpage anymore, otherwise, I would request it be updated to be more...
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    Glad to hear that worked out and thanks for...

    Glad to hear that worked out and thanks for letting us know.
    By the way not sure if I understood your message correctly, but the GD30CI only has one M.2 SSD slot as far as I know.
    There is a second...
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    Hi Até, Thanks for your PM and serial...

    Hi Até,

    Thanks for your PM and serial number which shows your notebook came preinstalled with a 256GB SATA3 M.2 SSD as you know already and is also using the GL552VX motherboard which can...
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    Hi, Not sure which GL552V model you have, but ...

    Hi,

    Not sure which GL552V model you have, but the GL552V motherboards can only support either SATA3 M.2 SSDs or PCIe M.2 SSDs, but not both at the same time as discussed at the post below for...
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    Hi Até, Blake, You may want to refer...

    Hi Até, Blake,

    You may want to refer to my earlier post #9 in this same thread partially copied further below, but the GL552VX motherboard is not able to support SATA3 M.2 SSDs and PCIe...
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    Thanks for the update and glad you could locate...

    Thanks for the update and glad you could locate the power supply location.

    Not sure if you mean you are using the PCIe x16 slot which should work with PCIe x4 cards from what I know, but usually...
  14. We may also want to look into the wireless...

    We may also want to look into the wireless adapter specs more since not all the G750JX wireless adapters support 5ghz from what I'm seeing.

    You may want to check if you can see the wireless...
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    Welcome to the forums! It may vary from region...

    Welcome to the forums!

    It may vary from region to region, but you may want to check with your local ASUS support that what you will do will not cause any issues with warranty if that matters.
    ...
  16. Welcome to the forums! It should be related to...

    Welcome to the forums!
    It should be related to your Armoury Crate Game Visual setting if you want to check the menu on the left and confirm that your game visual setting is currently set to...
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    Hi toronto699, Unfortunately, our information...

    Hi toronto699,

    Unfortunately, our information about upgrades in these desktops sold complete will normally be very limited since we only approve what was sold with the units and do not normally...
  18. You may want to change the region in the...

    You may want to change the region in the bottom-right section of the page, but on the global page below, you need to first select the laptop product then manually select the G752VY model as in the...
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    Unfortunately, ASUS isn't providing anything like...

    Unfortunately, ASUS isn't providing anything like this as far as I know and don't know if anybody else is.
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    Welcome to the forums! You may already know,...

    Welcome to the forums!

    You may already know, but according to AMD's website the AMD Ryzen 5 3550H cpu only supports up to 2400Mhz memory speed and as far as I know, there is no way to overclock...
  21. Kraha, Thanks for Blake's update and apologize...

    Kraha,

    Thanks for Blake's update and apologize for not realizing earlier that your model only supports 4-zone RGB keyboard (which is why you only see four lighting zones for the keyboard in Aura...
  22. Thanks for the reminder toronto699, and I'll...

    Thanks for the reminder toronto699, and I'll request that irrelevant message about Chrome OS be removed since I'm not sure how it ended up there in the first place.
  23. Searching from the support page, was able to find...

    Searching from the support page, was able to find the download page below on the global site (change the region from the bottom left-hand area if necessary).
    ...
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    Actually, those are the M.2 SSDs that ASUS has...

    Actually, those are the M.2 SSDs that ASUS has approved for the GL552VX, but we don't test or approve everything that is available, so it is possible other drives will work as well.

    The important...
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    Glad to hear you could get the SATA M.2 SSD...

    Glad to hear you could get the SATA M.2 SSD working at least and thanks for letting us know how it turned out.
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