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    Buy from a shop that accepts returns, that's my...

    Buy from a shop that accepts returns, that's my advice. Zen 1 chips just struggle with memory and in my experience I sometimes found stability at like 2933 on a 3200 kit. If you need the extra...
  2. Doesn't sound like a software issue. You could...

    Doesn't sound like a software issue. You could pop the key cap off and see if anything looks wrong underneath. Maybe just some debris caught in there.
  3. Just tested with Chrome and didn't have any issue...

    Just tested with Chrome and didn't have any issue logging in. Does it matter if you follow a link from here or just go to asus.com in the address bar and click on the account login?
  4. 2000 series GPUs are designed to throttle. So a...

    2000 series GPUs are designed to throttle. So a Silent/Quiet mode is just going to target a certain fan speed and let the components run as fast as they can with the thermal head room that is...
  5. You have an impressive amount of dedication. I...

    You have an impressive amount of dedication. I think I would have given up half way through the build to just play games!
  6. I don't recall a static bag being taped on any...

    I don't recall a static bag being taped on any recent purchase from any brand. Do you see other signs that the product has been used such as dust? If you plan to keep the card and you are concerned I...
  7. *thread moved. Note that you must setup an RMA...

    *thread moved. Note that you must setup an RMA first before posting in the inquiries section.(see sticky for details) If this is an error and you already have an RMA just send me a PM. Thank you*
  8. It could be, it's just strange to me that the lit...

    It could be, it's just strange to me that the lit ones are not near each other. It seems random.

    If it was me I would try booting off of another drive in a fresh installation of Windows to see if...
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    I wouldn't worry about it causing premature...

    I wouldn't worry about it causing premature failure since it's more common than you'd think. Often (always?) there is still a vibration even if you don't hear it. It's just at a higher frequency or...
  10. You would need to go into the BIOS to adjust the...

    You would need to go into the BIOS to adjust the memory speed. There should be a one-click setting to enable the DOCP compatible settings for your memory but I recommend doing some stability testing...
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    If it's reacting to your mouse have you tried a...

    If it's reacting to your mouse have you tried a different mouse and/or USB port? Might seem silly but it's worth a shot?
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    The most important thing is that the voltage is...

    The most important thing is that the voltage is the same and it has enough wattage. Sometimes the part numbers differ based on the region but they function the same. That listing says it fits the...
  13. Do you have the latest Armoury Crate & Aura...

    Do you have the latest Armoury Crate & Aura Creator from the ASUS driver page for your laptop? You may need to click See All Downloads to expand the categories if it is hidden.
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    FWIW, I don't think I've heard of any Strix cards...

    FWIW, I don't think I've heard of any Strix cards dying to New World but if I were in your shoes I would definitely enable an overlay and keep an eye on power draw. If you didn't already see it...
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    Sticky: Very cool scratch build! The focal depth on the...

    Very cool scratch build! The focal depth on the photos almost makes the GPU look like a miniature. :D
  16. Oh, I don't work for ASUS. This is a community...

    Oh, I don't work for ASUS. This is a community forum for customers to communicate with each other and I'm a volunteer moderator.
  17. Sorry, no idea. You can sometimes get an idea...

    Sorry, no idea. You can sometimes get an idea checking the existing pads with some calipers. Also, if you're a little off you can stack them to get other sizes. It's not ideal but pads seem to stack...
  18. Hard to say with only one review. That pad is...

    Hard to say with only one review. That pad is good if you need a single large adhesive pad but for most typical use cases I prefer the smaller non-adhesive ones. I guess since you already ordered...
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    I don't have an answer on the menu but just...

    I don't have an answer on the menu but just wanted to point out if you modify the fan speed you will likely void the warranty. This isn't a CPU or GPU with advanced throttling features so...
  20. There is an existing thread here:...

    There is an existing thread here:
    https://rog.asus.com/forum/showthread.php?124689-Asus-X13-Flow-XG-Mobile-!-Careful-with-that-PCI-E-connector-!
  21. I know you want to see this resolved but unless I...

    I know you want to see this resolved but unless I misunderstand the extraction works just fine on the factory image. Unless this can be replicated on the factory image (or perhaps a vanilla ISO...
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    Several large stores do this. Costco is another...

    Several large stores do this. Costco is another prime example. Sometimes the specs are basically the same but there is a different model number because something else is different like accessories or...
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    I don't have any specific knowledge but new...

    I don't have any specific knowledge but new laptops should come with at least a software version of the TPM. They may not have an actual chip but they should support the upgrade. The manufacturers...
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    Sounds like you did what you could. I think an...

    Sounds like you did what you could. I think an RMA is in order. Maybe find a friend or family member in the US that can act as an intermediary?
  25. Nice! At first it took me a minute to identify...

    Nice! At first it took me a minute to identify what was moving but now I see the fans peeking out :)
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