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Type: Posts; User: STARRAIN@ROG

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  1. Replies
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    Hi IvayloStrix, Thank you for your video. May I...

    Hi IvayloStrix,
    Thank you for your video.
    May I double confirm it is no issue with step1-2, but you have the issue with step1-4?
    Do you use the attached USB-C to USB 2.0 adapter with ROG Delta?...
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    Hi IvayloStrix, Our tech team have tested the...

    Hi IvayloStrix,
    Our tech team have tested the ROG delta at hand, but cannot reproduce the mic issue you mentioned.
    Please follow the steps below to check the mic volume again.
    1. remove the ROG...
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    Hi 5ERIOU5, After consulted our tech team, if...

    Hi 5ERIOU5,
    After consulted our tech team, if the real mic volume still low after turn on the PC, please send the ROG DELTA to our RMA for further checking.
    Thank you.
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    Hi 5ERIOU5, I'm afraid our tech team have tested...

    Hi 5ERIOU5,
    I'm afraid our tech team have tested the ROG DELTA at hand, but cannot reproduce the mic issue.
    Please enable "listen to device" option in Armoury Crate, and you can hear the real mic...
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    Hi 5ERIOU5, Thank you for your reply. I'll...

    Hi 5ERIOU5,
    Thank you for your reply.
    I'll consult our tech team more about this.
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    Hi 5ERIOU5, Thank you for your reply and video....

    Hi 5ERIOU5,
    Thank you for your reply and video.
    I'm afraid we need screenshots of volume settings, update center and firmware update page in Armoury Crate for further checking.
    Could you please...
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    Hi 5ERIOU5, How do you check the mic volume?...

    Hi 5ERIOU5,
    How do you check the mic volume? through windows voice recorder?
    May I have the following information?
    - the serial number of your ROG Delta via PM
    - screenshots of volume settings,...
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    Hi 5ERIOU5, Is the model name ROG Delta or ROG...

    Hi 5ERIOU5,
    Is the model name ROG Delta or ROG Delta S?
    Do you mean the mic volume is down to 10% after turn the pc off and on? Is the actual mic volume or the settings in Armoury Crate?
    Does it...
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    Hi iPexity, Have you tried it on another pc?...

    Hi iPexity,
    Have you tried it on another pc?
    Thank you.
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    Hi mainmind, If the mic volume is not just low...

    Hi mainmind,
    If the mic volume is not just low in Warzone on another pc, please send the delta s with the cables to RMA for further examination.
    Thank you.
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    Hi mainmind, Do you mean the mic volume is still...

    Hi mainmind,
    Do you mean the mic volume is still low in when playing Warzone without Armoury Crate installed?
    Could you please connect the delta s to other pc to see if the mic volume also get too...
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    Hi mainmind, Does the mic volume get too low...

    Hi mainmind,
    Does the mic volume get too low only in Warzone or also in other games or apps?
    If you unplug and replug the delta s, does the issue disappear temporarily?
    Does the issue occur after...
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