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Type: Posts; User: BiggShooter

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  1. Asus Support is HORRIBLE BAD! Since sending an...

    Asus Support is HORRIBLE BAD! Since sending an email on 04/05 to Adrian from Asus Customer Loyalty Team, I've received no response! *NOTHING! I guess I wasted my time providing the information...
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    Yes, there is. At the top of the page [just above...

    Yes, there is. At the top of the page [just above the first post], you should see 'Thread Tools' in small print. If you click on that, you'll be able to "subscribe" to the thread and select what type...
  3. None of the routers ASUS sent to me were...

    None of the routers ASUS sent to me were refurbished. They have all been brand new / factory sealed with the shrink wrap. I do appreciate your help and input. I'm hoping this third router they are...
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    I'm sure I'll have some questions in regards to...

    I'm sure I'll have some questions in regards to the Merlin GUI (where to find features / settings | what some features / settings do). Hopefully I don't bombard you with too many questions :D
  5. I don't have ANY issues utilizing all the LAN...

    I don't have ANY issues utilizing all the LAN ports on the back of the Netduma R2 router, nor the Netgear Nighthawk Pro Gaming XR500 Gaming Router (currently being used as an AP connected to the back...
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    Try disabling all three of these options too.

    Try disabling all three of these options too.
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    Looking forward to installing the Merlin FW once...

    Looking forward to installing the Merlin FW once I receive the GT-AX11000 from ASUS. It's going to take some time for me to get reacclimated with the Merlin GUI, as it's been several years since...
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    I will definitely share my settings once I get...

    I will definitely share my settings once I get the GT-AX11000 sent back to me from ASUS. One thing that jumps out at me is Smart Connect. I DO HAVE Smart Connect enabled. I did take a screenshot...
  9. Yes. I finally got fed up with trying to get...

    Yes. I finally got fed up with trying to get support instead of having to send it back for a third time. I caved and requested a RMA. We'll see how a third, brand new / factory sealed GT-AX11000...
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    I stand corrected :D Thanks for providing that...

    I stand corrected :D Thanks for providing that information. I plan on installing the Merlin firmware on my GT-AX11000.

    I've had the GT-AX11000 since January 2020, and remember seeing posts that...
  11. This is not where I was looking at Wired Devices....

    This is not where I was looking at Wired Devices. You can check the devices connected to the router using Network Map and selecting View List. Once the list populates, you can sort by device...
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    The ASUS ROG Rapture GT-AX11000 is NOT supported...

    The ASUS ROG Rapture GT-AX11000 is NOT supported by Merlin firmware. You need to install the latest firmware release from ASUS. You can download the latest firmware release here:
    ...
  13. Thanks for the reply. I've sent an email with...

    Thanks for the reply. I've sent an email with the requested information.
  14. Multiple RMA's - Same Issue | Asus ROG Rapture GT-AX11000

    I purchased the Asus ROG Rapture GT-AX11000 back in January 2020. *In January 2021, I determined that LAN4 would not establish an internet connection to a wired device utilizing that port. *On 02/19,...
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    WORST TECH SUPPORT SERVICE EVER! *I've played...

    WORST TECH SUPPORT SERVICE EVER! *I've played the "email game" on more than one occasion! *I'm currently on my FOURTH RMA (in less than two months) relating to the Asus ROG Rapture GT-AX11000....
  16. Do you have any gaming consoles plugged into the...

    Do you have any gaming consoles plugged into the back of the router?
    Â*Â*
  17. Ok. *Thanks for taking time to do that. *Let me...

    Ok. *Thanks for taking time to do that. *Let me know if you see any changes / issues over the next few hours / day.
  18. I did not perform a hard reset on the router I...

    I did not perform a hard reset on the router I have now, nor the previous router (same 2.5G Gaming Port issue). *I did reset the router back to 'Factory Default' with the last router. *I'm not sure...
  19. Thanks. You might want to keep a device on all...

    Thanks.

    You might want to keep a device on all the ports, as well as the 2.5 Gbps port as well. My 2.5G Gaming Port was functional for awhile, but failed in a day. Also, try switching a few of the...
  20. I believe the 2.5G Gaming Port on the GT-AX11000...

    I believe the 2.5G Gaming Port on the GT-AX11000 is LAN 5, and it does have priority over other ports. Just to reiterate, I worked upon the initial set up | router configuration w/o any issues. Now,...
  21. **UPDATE** I'm still seeing the same issue...

    **UPDATE**

    I'm still seeing the same issue with the 2.5G Gaming Port (LAN5) showing 'Unplugged' when checking the status. This is the SECOND, brand new / factory sealed ASUS ROG Rapture GT-AX11000...
  22. No Information For Wired Devices - Asus ROG Rapture GT-AX11000

    I'm not able to get any information for Wired Devices connected to the Asus ROG Rapture GT-AX11000. The 'TX Rate' (Mbps), 'RX Rate' (Mbps), and 'Access Time' display no information. I've rebooted the...
  23. I recently received a brand new / factory sealed...

    I recently received a brand new / factory sealed ASUS ROG Rapture GT-AX11000 from Asus due to LAN4 not working (devices unable to connect to internet when plugged in to LAN4). Less than a week with...
  24. Yes, I connected two other known working...

    Yes, I connected two other known working connections (LAN1 - PlayStation 5 | LAN2 - Gaming PC) and WAS NOT able to establish an internet connection using the 2.5G Gaming Port (LAN5). The LED is not...
  25. After a factory reset, I'm still not able to...

    After a factory reset, I'm still not able to establish a connection using the 2.5G Gaming Port (LAN5) on the GT-AX11000. Frustrating, to say the least. This was a brand new / factory sealed...
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