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  1. For error codes 6 and 12: Can you check for any...

    For error codes 6 and 12:
    Can you check for any 'Framework' or 'HAL' files under Windows/Temp ending with .log? Possible to upload to cloud and share the link with me via private messaging?

    If...
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    556

    Do you mean Armoury Crate and Aura are causing a...

    Do you mean Armoury Crate and Aura are causing a conflict? GPU Tweak II doesn't offer lighting controls. What do you mean by 'causing the card to strobe between the 2 settings'?
    Armoury Crate and...
  3. An uninstall app will be released in the near...

    An uninstall app will be released in the near future since we can see that there is demand for it.

    Sometimes Aura may need to be reinstalled after a display driver update, But you shouldn't need...
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    4,999

    0039 is slightly louder than 0038. Feel safe is...

    0039 is slightly louder than 0038. Feel safe is choosing the firmware that you prefer, the only difference is optimised volume level for the front channels. This can be subjective and dependant on...
  5. Thanks for providing additional info, so far we...

    Thanks for providing additional info, so far we are not able to replicate the issue. I'll keep you updated.
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    803

    Was the Gladius II wireless plugged in (using the...

    Was the Gladius II wireless plugged in (using the cable) while performing the live update?
  7. Have you guys already tried the headset on...

    Have you guys already tried the headset on different PCs, consoles, and USB ports to verify the same result?
  8. Replies
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    4,999

    Generally, surround channels do not have a strong...

    Generally, surround channels do not have a strong presence unless intended - you're not suppose to hear those channels all the time. Those with a full home theatre will be accustomed to this when...
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    Here's the link to Gaming Center 2.7.0:...

    Here's the link to Gaming Center 2.7.0:
    https://dlcdnets.asus.com/pub/ASUS/GamingNB/AppforWin10/ROGGamingCenter/ROGGamingCenter_ASUS_W10_64_V270.zip
  10. TUF Gaming K5 will be supported in Armoury Crate...

    TUF Gaming K5 will be supported in Armoury Crate by the end of the month :D
  11. Here's a link to the latest Gaming Center - 2.7.0...

    Here's a link to the latest Gaming Center - 2.7.0
    https://dlcdnets.asus.com/pub/ASUS/GamingNB/AppforWin10/ROGGamingCenter/ROGGamingCenter_ASUS_W10_64_V270.zip

    Sometime it's necessary to reinstall...
  12. Regarding the error message: "Sorry we cannot...

    Regarding the error message: "Sorry we cannot finish the file installation. Please restart the system and retry."
    There should be an error code afterwards, can you provide that info?
    HAL can affect...
  13. Hi Thrufu, I have replied to your private...

    Hi Thrufu,

    I have replied to your private message, please check your inbox.
    As explained in another thread, usually this should be sent back to perform a fix.
    Not sure why it's more difficult in...
  14. Thanks for your feedback. We are currently...

    Thanks for your feedback. We are currently working on a new layout for the ROG Forum, the latest software versions will be easier to find.

    The latest version:
    Armoury Crate - 2.6.14.0

    The...
  15. Thanks for your feedback. We are currently...

    Thanks for your feedback. We are currently working on a new layout for the ROG Forum, the latest software versions will be easier to find.

    The latest version:
    Armoury Crate - 2.6.14.0

    The...
  16. Thanks for your feedback. We are currently...

    Thanks for your feedback. We are currently working on a new layout for the ROG Forum, the latest software versions will be easier to find.

    The latest version:
    Armoury Crate - 2.6.14.0

    The...
  17. What other Aura Sync compatible products do you...

    What other Aura Sync compatible products do you have? Are they not supported in Crate yet? Aura and Crate should work together for this reason. (priorities are set to prevent conflicts).
    Do you have...
  18. Hey Guys, If you need to report any issues...

    Hey Guys,

    If you need to report any issues after installing the latest version of Armoury Crate - 2.6.14.0, please remember to mention the following to make debugging faster:
    1. The BIOS/firmware...
  19. Replies
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    No problem, I understand you fine. Try updating...

    No problem, I understand you fine.
    Try updating to the latest firmware - 0141
    Live update in Armoury Crate will be online soon.

    If you wish to update now, it's available from Armoury II.
    84768...
  20. Replies
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    803

    Strix Flare FW Fix

    Since you've already gone this far..... Generally this is not advised due to warranty.
    Replace the firmware.bin file with the file I've sent to you via PM. Please check your inbox.
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    The issue should be fixed now, I haven't had any...

    The issue should be fixed now, I haven't had any issues since Monday. Let me know if it happens again. Thanks.
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    Did you try reverting UEFI to default settings...

    Did you try reverting UEFI to default settings first? Reinstalled Windows?
  23. Replies
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    130,635

    Did you update the Z370-E to 1401 also? The...

    Did you update the Z370-E to 1401 also?
    The lighting was working fine when using Aura software, is that right?
    Are you trying to Aura Sync multiple devices? What other Aura supported products do...
  24. Somehow Crate was uninstalled? Really does sound...

    Somehow Crate was uninstalled? Really does sound like your computer's gone haywire :D

    Did you try all the USB ports?
    Did you try any other PCs?

    Can you post some screenshots of what you mean...
  25. When in the default profile, you will not be able...

    When in the default profile, you will not be able to synchronise the lighting. If you want to Aura Sync, go the the Scope device page (small arrow in the bottom-right corner) and change to any other...
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